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“Very comfortable stay”

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Courtyard Chicago St. Charles
Ranked #5 of 11 Hotels in Saint Charles
Certificate of Excellence
Kettering, Ohio
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very comfortable stay”
Reviewed 12 August 2014 via mobile

This is a lot like other Courtyards. Very comfortable beds and easy to get a good nights rest. Have been going back to this place every year for an annual event and will continue. Great location with plenty of places to choose from for dinner. The mall is also close for any shopping.

Stayed August 2014, travelled on business
Helpful?
Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review, 14 August 2014
Thank you for sharing your stay on Trip Advisor. I am not surprised to hear you found the bed to be very comfortable. We get a lot of nice comments about our beds and the fact that our guests get a good night's sleep. We look forward to your return trip next year.
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136 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
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English first
Illinois
Level 4 Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 August 2014

The hotel was recently renovated and it looks very nice and clean. The staff is very friendly and will try to accommodate the guests when possible. They are also very knowledgeable with the area. A highly recommended hotel.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank 60089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review, 14 August 2014
Thank you very much for your kind commments about the hotel and staff. I am very glad to hear your family had an enjoyable stay. We are very happy with our renovated rooms and are thrilled to hear that you love them too.
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Chicago, Illinois
Level 3 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 July 2014 via mobile

We stayed here on the last night of our vacation, very nice hotel. Rooms remodeled and seem very fresh. Curtains blocked light very well. Noticed that the mattress didn't seem new though- kind of sank in the middle and wasn't the most comfortable. Also, we had a whirlpool room and it seemed to constantly drain a little bit, noticed that the grout was separating too (if they just remodeled why wouldn't they re-seal the tub to prevent mold?) Found that to be kind of strange. Overall, very nice room and very quiet on lowest level.

Stayed July 2014
Helpful?
Thank LRay44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review, 28 July 2014
I am so glad you took the time to share your stay on Trip Advisor. We are very proud of our renovated rooms and love showing them off. I am sorry to hear about your mattress and the leak in the tub. We have already fixed these issues based on your comments. We want all of our guests to have an exceptional experience, and your feedback helps us to get there. Thank you again for sharing your comments.
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Joshua Tree, California
Level 6 Contributor
550 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
Reviewed 30 June 2014

From the moment you check in to your room with a balcony, everyone works perfectly. Plenty of on site parking, quiet nights as it is far off the main road, but close to hway 64. plenty of restaurants, cinemas, gas stations, and starbucks.the rooms were kept very clean and tidy and housekeeping service was excellent, even vacuming the elevators late at night. good job everyone, will def stay here again.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srimanone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review, 28 July 2014
Thank you for your kind comments about your stay. We love having your group each year and hope to see you again next year!
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Level 6 Contributor
294 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 28 June 2014 via mobile

This is a great hotel both in terms of location and in quality too. It is hard to go wrong with a Courtyard and this location really sets a high standard for the chain.

Settled in the rear of a shopping area in a side street, it is a quiet lodging but moments away from hwy 64. I always like to stay here when I am working in the western suburbs of Chicago. Surprisingly easy to get to really, and offers a nice scenic drive after a day of paying too many tolls on too congested roads. There are a whole lot of shops and restaurants too within walking distance too.

Stayed May 2014, travelled on business
Helpful?
Thank Ppaintguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review, 30 June 2014
Thank you for your kind comments about our hotel. We really like the fact that we are just a block north of Route 64 on a private drive. Our locations makes it a little more peaceful and quiet for our guests. It's nice to hear that you also like the area around the hotel. St Charles is a beautiful town with a lot to offer. Our location gives our guests convenient access to everything St Charles has to offer. We appreciate you taking the time to share your stay on Trip Advisor!
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Prospect, KY
Level 3 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 June 2014

Wow, what an amazing staff! Thank you so much for your kindness and hospitality during our past weekend wedding event! I appreciate everything the entire staff did to be so accommodating. I couldn't have chosen a better place. Your hotel is clean, hip and the perfect venue for over 60 guests. Thank you to your entire staff! I love Marriott!

Room Tip: The ground floor worked well so we could get together with family in the outside courtyard. We had b...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank foodie2Prospect_KY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review, 12 June 2014
We love our wedding guests! The staff does a great job making sure this day is special for everyone. I am glad to hear our weather was good and you were able to enjoy our beautiful Courtyard. Our lobby area is so spacious, it is perfect for gaterings. Thank you for all of your kind words regarding our "trendy' hotel and the great staff.
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Grand Rapids, Michigan
Level 4 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 June 2014

This hotel was a lot nicer on the inside than on the outside. The room was so spacious. No breakfast, but there was a Starbucks onsite. We actually pricelined this hotel for $45 and by far the nicest one we have stayed at all Spring when traveling for soccer. One thing was our bathroom door didn't close all the way, like the hinge was broken so it made this huge noise when you tried to close the door. And the usual middle of the night partiers coming in from a late night with no respect to people sleeping, but you get that at any hotel and it quickly passes by your door and then you try to go back to sleep. Not the hotel's fault.
The lobby area of this hotel made you feel like you were in an upscale hotel at a reasonable price.

Room Tip: Upper floor.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bugphobic_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review, 12 June 2014
I am really glad to hear that you enjoyed your stay. Starbucks is very popular in our Bistro. It's nice to have this located right in our lobby. Thank you for sharing your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Chicago St. Charles

Property: Courtyard Chicago St. Charles
Address: 700 Courtyard Dr, Saint Charles, IL 60174-1497
Region: United States > Illinois > Saint Charles
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Saint Charles
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Chicago St. Charles 3*
Number of rooms: 121
Official Description (provided by the hotel):
Book Direct and Save VIEW PHOTOS Our Hotel Photos Rooms Deals Dining Fitness Local Area Map Meetings Weddings Explore downtown from our Chicago St. Charles hotel The Courtyard Chicago St. Charles hotel is nestled on a quiet corner, just a mile from downtown and within walking distance to shops and restaurants. Our hotel near Chicago serves a charming historic town on the Fox River, less than an hour from downtown and within easy reach DuPage County Airport. Shop nearby Charlestowne mall or attend events at both the Mega Center and the QCenter. You'll feel right at home in a comfortable renovated hotel room featuring a large work area, in-room coffee and complimentary weekday newspaper. We also offer complimentary wireless Internet access throughout the hotel. Start your morning off with reasonably priced breakfast options or a Starbuck's coffee. After a day of meetings or shopping, rejuvenate in our indoor heated pool or whirlpool, or relax by the fire in our cozy lobby lounge featuring a full bar. And if you're hosting a rehearsal dinner or looking for accommodations for overnight guests, we can customize a wedding package just for you. ... more   less 
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Also Known As:
Courtyard By Marriott Chicago St. Charles Hotel Saint Charles
Courtyard Saint Charles
Saint Charles Courtyard
Saint Charles Marriott

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