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“Great value”

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Salem Inn And Suites
Ranked #3 of 4 Hotels in Salem
Brandon, MS
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great value”
Reviewed 2 October 2012

Though an older hotel with dated decor, the room was extremely clean. The bed was comfortable. The staff was extremely friendly. The rates were low compared to other area hotels offering the same amenities. They do have smoking rooms available in the hotel but no odor was detected in the hall or in the room. The free breakfast was adequate.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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101 reviews from our community

Traveller rating
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    14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Johnston City, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 23 September 2012

first off, take a looksie at the negative reviewers, how many places have they rated? disgruntled workers perhaps? ok, now to review the hotel. checkin was friendly and fast. the hallway room doors aren't directly across from each other which is a big plus. the eighty dollar suite had a bedroom closed off by a door so you don't have to hear the neighbors banging their doors across the hall. strong shower, plenty of clean towels. even the housekeepers where pretty friendly the next morning. the breakfast has your typical items, oranges, bananas, yogurts and dry cereal even a waffle maker. there is a mcdonalds just down the road if you prefer that kind of meal. I enjoyed my weeknight stay and will definitely return to this hotel in salem.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank t121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mid-TN
Level Contributor
154 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 8 September 2012

Pluses = price $70 / nice people / strong shower / reasonably clean
Minuses = flat pillows / noisy AC / breakfast ends at 9 / I think they clean and rewrap styrofoam cups b/c one was sticky and another made milk taste soapy.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank visuality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 August 2012

Hotel has a funny smell about it. I checked in it took the lady forever to get it done. It's only plus is it is in walking distance to Applebee's and a gas station. Hotel needs a good cleaning and upgrade.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CWG_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Salem hotels

Level Contributor
58 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 21 July 2012 via mobile

It is a mystery that this hotel can call itself a Comfort Inn. It is a low end economy hotel that I'm sure will loose the Comfort Inn name very soon. It is dirty and and cheap from the uncleared finger smuged front door to the room's!! The value lies somewhere outsidt this hotel!!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Powerplant66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemet, CA
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 June 2012

Check-in was friendly... After that, little was done to show service. Breakfast apparently is set-up by night staff and after they leave, there is no doubt that the morning staff does not know how to replenish the food... Front desk staff person was alone and on her 3rd day; she did not know where to find extra food when my wife and I came to eat at 8am. The sign at the front desk says, "If something is not right, let us know. We'll make it right." When asked if she could call her manager to seek where to find the food, the staff woman said she had no phone number... I called Choice Hotels, and talked to the parent company Customer Relations, I was told that a complaint would be made to that local hotel; this us only a loop in their system, as I had already made a complaint to the local hotel. Very frustrating, we had no breakfast.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChapsDiConti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2012

Woke at 4AM to the sounds of people in the hall coming IN to the motel, door to the outside slamming over and over again, roller bags, loud talk, footsteps on the floor above, water running. This outside door was locked with entry by key so it was arranged prior, I am sure. Went on until after 6:30. Breakfast room filled with people way early. Three tour busses outside and people taking showers in rooms, lined up in halls, then eating breakfast and back on busses. Diesel engines churning outside our windows. This after a night with a toilet that clunked everytime you sat on it so you woke up anyone else in the room...sound like the tank separated from the base?

Complained to manager Pam later in the day, who just made excuses, refused to abate room price, apologize or put us in contact with the owner until husband got louder. Then she called from the desk...owner "Rock" not there and never returned our call. No rate adjustment, no help whatsoever. Horrible customer service, acted like we were the problem.

This must be a tour group that has an arrangement with the owners of this motel...bring in the busses which have no amenities other than toilets, troop in all the people for showers and food. How odd and how nosiy and disruptive to sleep. Please...3 busses of people from 4-6:30AM? Don't do it...pick another place

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank photo-op-58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Salem Inn And Suites

Property: Salem Inn And Suites
Address: 1800 W Main St, Salem, IL 62881-5863
Region: United States > Illinois > Salem
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Salem
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Salem Inn And Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Hotel Salem
Comfort Inn Salem
Salem Comfort Inn

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