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“Would Not Stay Here”

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Hilton Garden Inn Schaumburg
Ranked #2 of 29 Hotels in Schaumburg
Certificate of Excellence
Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Would Not Stay Here”
Reviewed 19 October 2013

this place needs a major renovation. The rooms smell old and awful. The beds are hard and its just not a good value considering there are 50 other hotel options in the area that area much much nicer. I will say the hotel staff was very good at addressing my issues the best they could but this hotel hasn't been kept up and its really starting to show its age.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank pike1406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole C, Manager at Hilton Garden Inn Schaumburg, responded to this review, 25 October 2013
Dear Guest,

Thank you for taking the time to write a comment on Trip Advisor. I am truly very sorry that you did not enjoy your visit with us. I would definately like to speak with you should you wish to go into more detail. I can be reached at 847-524-0455, ext 6600.

Once again, thank you for your feedback and my sincerest apologies. I hope to hear from you.

Thank you and have a good day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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715 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
avon, IN
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 October 2013

It was a great place, with good service, and conveniently located to what we were going to be doing. The staff was very helpful and polite. We have stayed there 4 times over the last 4 years, and have had no problems. Breakfast was a little expensive at $11.95, but with omelets, fruit, juices, pastries, yogurts, etc. it was good.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank davskier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Braunfels, Texas
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 October 2013

Nice and new hotel, seeming to be a bit larger than other HGIs I've stayed at in other cities. The rooms were generous in size and the staff friendly. Large comfortable lobby area, good business center.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Scott2211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 October 2013

This is a perfect hotel to stay at if you are in the Schaumburg area and even if you are not. We attended a concert in downtown Chicago and it was a short drive afterwards. So many great restaurants & shopping in this area as well. Very friendly bartenders at Champs Sports Bar & Grill which is close to the hotel also. Highly recommend!!!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Glo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roanoke, Virginia
Level Contributor
252 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 1 October 2013

This is a fairly typical HGI with all of the usual amenities. The staff was professional and courteous. The breakfast is well presented and the gym is nice (if limited). The facilities are well maintained (when I was there they were replacing the boiler which cause me no disruption in hot water). The location is very convienient if you are doing business in the area and there are many restaurants close by. A very good choice and I would stay there again.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank HenHoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schaumburg, United States
1 review
Reviewed 30 September 2013

Our Air Conditioning broke in our Apartment. We chose the hotel because it was close to both my husbands and my work locations. The staff was friendly we got room service the food was excellent. The room was clean and the bed was very comfortable. I would defenatly recommend this to others

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kharis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2013

This hotel was excellent. I have stayed in Hiltons before and have never been disappointed and this one was no exception. I stayed on the weekend for business. Room was very clean and quiet. Very safe area and close to lots of restaurants, Target and groceries. Internet connection was fast and easy to use. The staff was very friendly and helpful. I highly recommend this hotel.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Cynthia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Schaumburg

Property: Hilton Garden Inn Schaumburg
Address: 1191 E Woodfield Rd, Schaumburg, IL 60173-4773
Phone Number:
Region: United States > Illinois > Schaumburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Schaumburg
#5 Family Hotel in Schaumburg
#6 Business Hotel in Schaumburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Schaumburg 3*
Number of rooms: 166
Official Description (provided by the hotel):
Newly-renovated Hilton Garden Inn Schaumburg is located in the northwest suburbs of Chicago and puts guests in close proximity to many fun places like Medieval Times Dinner and Theater, Arlington Park International Racecourse, IKEA, and Woodfield Mall. Our new guest rooms offer convenient amenities including a mini-refrigerator and microwave. Select rooms even have plush sofas! Guests appreciate our onsite Garden Grille & Bar serving an affordable breakfast buffet each morning. Get a workout in at our fitness center or take a dip in our indoor pool. With brand-new rooms and ideal amenities, we're a top choice among hotels in Schaumburg. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Schaumburg Hotel Schaumburg

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