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“Perfect location for us, spa-like room, comfiest bed ever!”

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Hyatt Regency Schaumburg, Chicago
Ranked #9 of 29 Hotels in Schaumburg
Certificate of Excellence
Columbus, OH
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Perfect location for us, spa-like room, comfiest bed ever!”
5 of 5 bubbles Reviewed 27 February 2012

Whenever we visit my grandmother in Schaumburg we stay here, so we've been coming for 10 years or so. We arrived at 11AM and it looked like there was a big conference, but we decided to try to check in early anyways. I'd booked on Priceline (a steal at $55) so I didn't expect awesome service, but was thrilled to receive it anyways (even in email communcations they were professional, while warm and friendly). They had a non-smoking king room available for us and let us check in even though official check in was 3PM. And they were delightful about it!

It was nice to see that the place had been renovated since our last visit. Gone were all of the Frank Lloyd Wright and craftsman decor, replaced by what I would call "modern spa". Lots of earth tones and a fresh green color everywhere. We walked into our room and immediately loved it. It faced the interior courtyard which was a pretty sight with the snow on the trees. The king bed had a pillow top, bright white sheets and great pillows. There was also a sofa in the room and lots of space. You could understand why there was also a brochure for the "Hyatt Collection" and you could buy the various pieces of the set if you were so inclined. We really liked it.

The bathroom also had a nice spa-like ambience with cocoa slate tiles, a subway-tiled shower with a glass wall and a cool stone and resin counter top. We used the gym for an hour and had it completely to ourselves, then went swimming in the indoor pool and had that to ourselves too!

The location was convenient to the things we like to do (IKEA, visit grandma, eat well). We just had an amazing time, like we always do. Checkout was a breeze and the staff was lovely and accomodating there too. Thanks Hyatt staff!

Room Tip: Ask for a courtyard view room for prettier scenery.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank vespamary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 6 March 2012
It’s always nice to hear from our guests, especially knowing that you have returned so many times! We are delighted to hear that you enjoyed the ambiance, the service, the fitness center, pool and amenities during your recent stay at the Hyatt Regency Schaumburg, Chicago. Thank you for your review and kind words for our associates. We hope that you will continue staying with us for family visits and we look forward to welcoming you back again in the future.
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1,052 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
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English first
Stockton, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 13 February 2012

The hotel itself was great. People were friendly and prompt. Fitness center was good. I was surprised by the size of the bathroom, especially for a room with 2-double beds. it was quite small. I also cannot believe that they (as well as other hotels) do not offer free wireless. McDonald's, Dunkin Donuts, etc. can offer free wireless, why can't a major hotel that charges those kinds of rates do the same?

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank wilki00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 22 February 2012
Thank you for providing feedback regarding your recent stay at the Hyatt Regency Schaumburg, Chicago. Our hotel is designed to provide a comfortable experience for all of our guests and our staff loves what they do. We are so glad you enjoyed your accommodations! In order to maintain wireless Internet throughout the entire hotel, it requires extensive wiring and hardware that smaller establishments do not require. In an effort to keep our rates affordable for all guests, we maintain an Internet service charge that is comparable to most local hotels and we apologize if there was any confusion. We appreciate your review and hope to welcome you back again!
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Saint Louis, Missouri
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 1 February 2012

Stayed here 1/30-1/31 as it is so close to the office when I travel to Schaumburg.

Upon arrival, pulled up to the valet area so they could park my car. No valet attendent to be found anywhere, so I just parked the car there and locked it.

Lobby was very modern looking, which was soft on the eye. Really great area for socializing as the bar area for Fresh 1800 (the in venue restaurant) was right there. Check-in was handled by a nice lady named "Teddy" as that is what she wrote on the room key envelope for room 5217. Nice to see a smiling face on employees. She explained amenites of the hotel to me, spa, pool, etc, as well as I would have access to the new Regency Club Lounge on the 5th floor (Benefit of my employer) which served complimentary appetizers from 5-7 with drinks (pay) as well as a nice continetnal breakfast in the mornings (wish I took pictures of this area).

Headed up the my room and inserted the card....flashing red....tried the other card.....flashing red....headed back down to the front desk, Teddy appologized and got on the radio with engineering to check the battery in the door lock. While she was on the phone she re-scanned the cards.

I headed back up to 5217 and presto, door opened. Not a big deal, but at least she was apologetic for the error. Room was nice with my king bed, work desk, couch and flat screen TV. Only beef on TV was that if you wanted to sit on the couch, the TV wouldn't swivel, thus making you have to sit on the bed to watch a show or news.

No closets but a nice furniture set-up with a wardrobe and dual dresser and shoe storage. The decor matched the lobby, which was nice. I think the 5th floor must have had a recent make-over.

Into the bathroom, I was kind of taken back at the size...and it was small to say the least. Stand up shower with a half-glass wall (nice) but a poor layout if you have a spouse in the room and you both are trying to get ready as the bathroom doors swings and closes you in the shower. Wonder if there are any larger bathrooms on the property (besides the giant suites).

The Regency Club is restricated access on the 5th floor. Enter using your room key. The lady in here (sorry forgot her name) said it just opened 3 weeks ago. Great selection of appetizers and a pay bar for drinks.

In the club there are tables with chairs, but then also a sitting area with couches and chairs as well as a business center. Two big screen TVs and a music set-up added a nice touch. Interested in the news? WSJ or USA Today ready for you. Breakfast was just a good and the service as well. High five to the Regency Club,

As I headed out to dinner, went to look for valet again, nowhere to be found. Same on my return back from dinner. Parking was in the back of the hotel which was fine, but the valet is the best option at hotels.

Would I stay again? Yes, but I would also check out the other Hyatt properties in the area as well before choosing a permanant place. I think this hotel does a great job of catering to the business client and the addition of the Regency Club was a nice touch.

Room Tip: Ask for room that does not overlook the central lobby area.
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Henry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 10 February 2012
The brand new Regency Club at the Hyatt Regency Schaumburg, Chicago opened in January 2012 and we are so pleased to hear that you enjoyed it. Positioned to offer easy access to downtown Chicago, O’Hare, local businesses and area attractions, our Schaumburg hotel offers an ideal location and even better amenities for business and personal travelers alike. We do offer free self-parking as well as valet, but it is unfortunate to hear that this service was not available when you needed it. We will share your comments with our valet staff so that their availability is not an issue in the future. Thank you so much for your detailed review and we hope to become your first choice when in the area.
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Mount Prospect, Illinois
Level Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 bubbles Reviewed 17 January 2012

very nice hotel, staff is great, right across the street from woodfield mall

  • Stayed September 2011, travelled solo
    • Value
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Helpful?
Thank lucas23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 23 January 2012
Thank you for your feedback! The Hyatt Regency Schaumburg, Chicago is located just a short distance to downtown Chicago, O’Hare International Airport and a wide variety of local business and area attractions and we are glad you were able to take advantage of the great shopping at the Woodfield Mall. We appreciate your review and hope to welcome you back again.
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Wabash, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 January 2012

Hotel was very clean and modern. All of the staff were very courteous and helpful. The indoor pool was 4 feet deep and did not have a shallower or deeper area. Not good for little children who don't swim well yet. No free breakfast.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank jaredcordes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 9 January 2012
Thank you for sharing your feedback of the Hyatt Regency Schaumburg, Chicago. We are committed to providing the highest level of service to our guests and we are so pleased you agree. We would love to welcome you back again for another visit.
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Middleton, Wisconsin
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 January 2012

We couldn't find a reasonably priced hotel in downtown Chicago for our New Year's Eve trip so we moved out to the suburbs and chose the Hyatt Regency. It proved to be a good choice.

We entered into a 4 story atrium, sparingly but nicely decorated with business type furnishings. Check in was quick , efficient, and friendly. We were assigned our room on the fourth floor and found it to be quite large in comparison to most hotels. It was nicely furnished, although a bit industrial. The bath didn't have a tub, but a nicely tiled shower with a rain type shower head. The pillow top king bed was very comfortable with plenty on pillows.

We got back from our evening in Chicago in time for a complimentary glass of champagne and the midnight New Year's Eve countdown. The next morning we decided to eat breakfast in the hotel restaurant. Another good choice. The buffet had a nice selection including made to order omelets and was reasonable priced since it included juice and coffee.

The hotel is conveniently located right next to Woodfield Mall and with easy access to a wide variety of restaurants and attractions I would recommend it for a suburban location.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WiscTraveler078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 9 January 2012
We are thrilled you chose to stay with us for the holiday. We love knowing that our guests find the Hyatt Regency Schaumburg, Chicago a superior value by providing comfortable and accommodating guest rooms, all while still being within easy reach of Chicago. Thank you for the kind words and it would be our pleasure to welcome you back again!
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Chicago, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 January 2012

We stayed over on New Years Eve, because the hotel was providing a shuttle to and from where we were ringing in the new year. The hotel was very nice and modern. Super clean. Our romm was a good size, although the bathroom was pretty small, it did the job, the only negative, and perhaps it was enhanced due to the holiday, was the noise. you could hear doors slamming all down the hall all night. While it didn't keep us up, it was very noticeable. We were also woken up twice by other guests having fun in the halls. We had a delicious breakfast in the morning, while pricey, i think it was average for a business hotel.

Room Tip: not near an elevator,due to noise
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beth k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 9 January 2012
Happy New Year! Thank you for staying with us for your celebration and taking the time to provide us with feedback regarding your stay. All of the guest rooms at the Hyatt Regency Schaumburg, Chicago follow strict guidelines to ensure that each guestroom is at its best and we are glad it met with your approval. Thanks again for sharing your feedback and we hope that you will visit again soon.
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Additional Information about Hyatt Regency Schaumburg, Chicago

Property: Hyatt Regency Schaumburg, Chicago
Address: 1800 East Golf Road, Schaumburg, IL 60173
Phone Number:
Region: United States > Illinois > Schaumburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Schaumburg
#8 Family Hotel in Schaumburg
#13 Business Hotel in Schaumburg
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hyatt Regency Schaumburg, Chicago 3.5*
Number of rooms: 470
Official Description (provided by the hotel):
Experience the incomparable service you deserve at Hyatt Regency Woodfield. Superbly positioned to offer easy access to downtown Chicago, O’Hare, local businesses and area attractions, our exceptional hotel in Schaumburg is dedicated to ensuring a remarkable stay from start to finish. Great restaurants, deluxe amenities and unparalleled attention to detail add the finishing touches that make us the outstanding choice among Schaumburg, Illinois hotels. ... more   less 
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Also Known As:
Hyatt Regency Schaumburg, Chicago Hotel Schaumburg
Hyatt Regency Hotel Schaumburg
Hyatt Schaumburg
Hyatt Regency Woodfield Schaumburg Il

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