My wife and I just completed a stay at the Residence Chicago / Schaumburg and I sent a thank you note to the sales manager at my first opportunity to tell him how wonderful everything was at their location. The woman who checked us in was fantastic and went above and beyond what most front desk personnel typically do. I have spent many years traveling for business, and most of my recent travel has been pleasure, but she ranks as one of the best. In addition, the man who checked us out on Thursday was likewise great. We were allowed to keep the room until 2 (which was a great help), and because we found out our flight was delayed, he allowed us to stay in the lounge area until we left for the airport. That was also a tremendous help in terms of getting work done at one of their tables and this kindness made our stay even better!
Our room was fantastic ... clean, quiet, comfortable, and we were able to take advantage of the pool, hot tub and workout room. Everything in those spots was great as well. The breakfast experience was likewise wonderful and the woman attending to that area was great!
We know where we will stay on our next visit to Chicago!! Thank you all so much.More
- Free Wifi
- Free parking
- Visit hotel website