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Residence Inn Chicago Schaumburg/Woodfield Mall
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Reviews (188)
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126
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All reviewsentire experience was greatfamily holidaywoodfield mallhome away from homefront deskaccommodating hotelnight's restwater pressure in the showerlocation is fantasticfull kitchenhappy hourliving roomhighly recommend this propertychristmas shoppinga marriott rewards membersausage pattiesenjoyable stay
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107 - 112 of 188 reviews
Reviewed 13 May 2014

The price was good, free parking was appreciated! The kids love the pool. It could have been a little warmer for the adults. The rooms are nice, cabinets were a little worn in the room, otherwise it was a nice stay.

  • Stayed: April 2014, travelled with family
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Thank shellkerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary C, General Manager at Residence Inn Chicago Schaumburg/Woodfield Mall, responded to this reviewResponded 10 June 2014

I appreciate your review of our hotel. So very glad that you and your family enjoyed yourselves while in the Schaumburg, Illinois area. By looking at your other reviews of the Schaumburg area, it looks like you were able to enjoy many fun things to do while you were here.

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Reviewed 1 May 2014

My family and I stayed here for 2 nights at the end of April. The staff was amazing....very friendly and accommodating. We stayed in the 2 bedroom suite, which is a great option for a large family. Our room was larger than we expected and very clean. The free continental breakfast in the morning was delicious. We were expecting the usual baked goods, cereal, and juice, but were pleasantly surprised by the options available. My boys indulged on eggs, potatoes, ham, sausage, and breakfast burritos over our 2-day stay. The hotel manager came around both mornings during breakfast and checked in with each family. I thought this was a great personal touch. Our boys were unable to use the pool because it was being shocked, so she set up for them to use the pool at the Marriott hotel next door. They also serve free "happy hour" snacks in the evening. We did not try them, but were told by the staff, and the menu was posted in our room. The wi-fi easily connected, and worked great. This location is right next door to IKEA, and a short drive (less than 5 minutes) away from Woodfield Mall. The only reason I didn't rate it a 5 was the price. It was quite a bit more expensive than other local hotels, but was one of the only ones that offered a 2 bedroom suite. We would definitely stay here again due to the phenomenal service and great location.

  • Stayed: April 2014, travelled with family
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1  Thank Danna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary C, General Manager at Residence Inn Chicago Schaumburg/Woodfield Mall, responded to this reviewResponded 10 June 2014

I want to tell you personally how much I appreciate the time you took to review our hotel. It is a well thought out and very thorough review of the hotel and many of our amenities that guests come to the area to enjoy. Thank you again!

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Reviewed 14 April 2014

We stayed here on a Friday night & appreciated it's proximity to IKEA (less than a 5 minute walk). Darrell checked us in & made us feel right at home. Our 3rd floor queen suite was spacious, clean & comfortable. The full-size fridge's humming served as a white noise & wasn't that annoying. The wi-fi worked flawlessly. Complaints: The channel choices for the TV were limited. There was no night light. The lower left corner of the glass cook top was cracked. The barrel-shaped bottom of the bathtub was hard to stand in while taking a shower. The ground floor elevator needs some sort of bell to let you know that it's arrived, just in case you're not looking at it 100% of the time. My wife's side of the bed was more comfortable than mine.

  • Stayed: April 2014, travelled as a couple
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Thank bearded_bard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary C, General Manager at Residence Inn Chicago Schaumburg/Woodfield Mall, responded to this reviewResponded 10 June 2014

Bearded Bard, thank you for staying with us in Schaumburg! I agree with you, the young man that checked you in really knows how to take care of our guests. He was very excited to see his name in print on the site! I hope when you take a trip again to this area that you will stay with us.

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Reviewed 13 April 2014

I am an elite gold member of Marriott rewards. I have stayed at many Residence Inns and I can honestly say that this is one of the best. The staff is one of the reasons that I rate this Residence Inn exceptional. Great front desk, breakfast area, and we only stayed for one night, but the housekeeping was perfect.

  • Stayed: April 2014, travelled with family
    • Value
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Thank jwillinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary C, General Manager at Residence Inn Chicago Schaumburg/Woodfield Mall, responded to this reviewResponded 10 June 2014

Thank you very much for the exceptional rating! We value our guests opinions very much. It looks like you were able to enjoy several area attractions as well in the Schaumburg area during your stay. We hope to see you again when you travel our way!

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Reviewed 17 February 2014 via mobile

The Marriott chain has become like a favorite restaurant- comfortable and known. So it was with this Residence Inn in Schaumburg. Friendly faces at the counter, rooms with comfortable beds, etc. in this case we had a suite - nice to have a room to read in while wife caught up on television. Breakfast in the morning was ordinary..... But again expected. Only thing keeping the hotel from getting a 5 was a balky temperature gauge that never seemed to get the room at the right temperature- but not even close to complain. Well located for a Chicago get away.

Stayed: February 2014, travelled as a couple
Thank BuyReallyLow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary C, General Manager at Residence Inn Chicago Schaumburg/Woodfield Mall, responded to this reviewResponded 10 June 2014

Thank you for taking the time to review our hotel when you visited in February. We are working this year to replace all of our VTEC units in the rooms to make your stay with us the next time that much more enjoyable. Glad you had the extra space that our suites can provide.

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