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Hawthorn Suites by Wyndham Chicago Schaumburg
Ranked #18 of 29 Hotels in Schaumburg
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481 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Schaumburg
1 review
Reviewed 19 May 2014

The desk clerk Monday was great as was the clerk Thursday evening...but when the toilet did not flush, on Tuesday, the desk clerk was rude. I had informed him that I had NOT used the facility YET but he came up with towels and a plunger, handed them to me and left...

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Ladarean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago Schaumburg, responded to this review, 9 June 2014
To our Way More Than Okay Guest,
We apologize for the perception you had for one of our team members. We understand how one bad apple can spoil the bunch and train our staff to always be on top of their game. Stuart thanks you for the great compliment and can’t wait to welcome you again. When your travels bring you back to our neck of the woods, we look forward to your return.
Your Working Hard to Get It, Hawthorn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Schaumburg
Level Contributor
3 reviews
Reviewed 4 May 2014

I was very pleased with Hawthorn Suites in Schaumburg, IL. The room was great and the staff was very friendly.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Stephen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago Schaumburg, responded to this review, 20 May 2014
Dear Great Business Traveler,
We want to thank you for taking the time to review our property. We are thrilled to hear that our property made a great lasting impression during your stay in Schaumburg. While here for business or play, it is so nice to be in such a convenient location. Best restaurants in the US just steps away and beside the largest mall in the State of Illinois, we are the best priced and best staffed hotel in the area.
Impatiently waiting for your Return, Your Hawthorn Team
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Schaumburg, Illinois
2 reviews
Reviewed 2 May 2014

Everyone is so KIND and Friendly! Employees Dan who was the first one to help me with my Parents stay. To All the Staff Jenn G, Joey,Liz , Nicole,Staurt. Also rooms cleaned by Maria ,Maria,Jen. I can't say enough. I would have my Parents stay there again,because I know they are in Good Hands. Also so Great with our Pets.They Love them All too.Desk Service Dan,Joey,Jenn G, Nicole,Stuart to Breakfast with Liz so so kind. Again My Parents were WELL Takining CARE of. All of YOU are the BEST. Thank You Thank you for A Great Stay at Hawthorn suites by Wyndham Schaumburg. A 100 Stars from ME to YOU.

Room Tip: This is a GREAT Place to Stay.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank 643Renee12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago Schaumburg, responded to this review, 13 May 2014
To our 100K Star Guest,
“Appreciation is a wonderful thing. It makes what is excellent in others belong to us as well.”
Thank you so much for recognizing our entire team for all of their hard work and unsurpassed dedication to guest satisfaction. It gives me piece of mind knowing that every guest that walks through our doors will be treated like royalty by every member of our team. From a white glove inspection ready guest room from our room attendants, our signature chefs in our kitchen to our 24 hour front desk staff, we are always there for you anytime you need us.
Your More Appreciative then you could know, Hawthorn Family
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Sioux Falls, South Dakota, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 May 2014

What a pleasure it was to wake up in the morning after three really long days of training to have a ray of sunshine before we hit the road to drive 10 hours home. Liz was one of the friendliest staff of a hotel that I have ever met!! The food was good and she was looking for ways to make breakfast for the guest the best experience they could have,
I would stay again just to say hi to Liz!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jangel_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago Schaumburg, responded to this review, 13 May 2014
Dear Valued Guest,
We are ecstatic to hear that you enjoyed your stay. We try to express to our entire team how it can take just one person to make or break a guest’s stay. I can honestly say that Liz makes the day for all of our guests that see her at breakfast. She goes above and beyond to ensure that she not only cooks up the most enticing breakfast dishes but makes sure that everyone leaves our dining room smiling. From our carnivores to our vegetarians, everyone leaves stuffed and ready to begin the day. Thank you so much for taking the time to review our hotel and we look forward to seeing you again.
Your Palate Pleasing, Hawthorn Family
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Additional Information about Hawthorn Suites by Wyndham Chicago Schaumburg

Property: Hawthorn Suites by Wyndham Chicago Schaumburg
Address: 1200 Bank Dr, Schaumburg, IL 60173-6014
Phone Number:
Region: United States > Illinois > Schaumburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Schaumburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hawthorn Suites by Wyndham Chicago Schaumburg 3*
Number of rooms: 122
Official Description (provided by the hotel):
The Hawthorn Suites by WY Chicago Schaumburg is located in the heart of the Schaumburg Business District. At Hawthorn Suites by WY Chicago Schaumburg, we put amenities where they count: in your room Thanks to the addition of a FREE Hot Buffet Breakfast and a $2 million total hotel renovation completed in October 2013, guests will experience exciting upgrades within our spacious suites including new carpet, fresh paint, updated artwork, improved lighting, modern bed toppings, granite countertops in the full kitchens, flattop stoves, cherry and granite bathroom vanities, oversized back-lit bathroom mirrors, rounded shower rods for extra space, and spa quality soaps and lotions. The property also features a newly added 500 sq. ft. breakfast area and lounge where our enthusiastic staff serve full hot breakfast buffets and evening manager's receptions. Next to the our free guest laundry area is our completely renovated exercise room that features new flooring, lighting, mirrors, equipment and a motivating mural. But before you even check in at the contemporary front desk in our new lobby or visit our fully-equipped business center, you will be welcomed by the upgraded landscaping, resurfaced parking lot, and freshly painted building exterior. Our location is a perfect choice for both business and leisure travelers. We are located near major highways, minutes from O'Hare Airport, Chicago, Woodfield Mall, Ikea, Medieval Times, Schaumburg Flyers and the Willow Creek Church. The area is also home to such businesses as Motorola, Zurich, Texas Instruments, Verizon, IBM and many more. There is no greater place to be for the finest in dining, shopping and entertainment; with all of these minutes away, you can be assured of comfort and access to the best of Schaumburg. Hawthorn Suites by WY Chicago Schaumburg is located near major expressways, downtown Chicago,Sears Tower, Wrigley Field and Navy Pier. ... more   less 
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Also Known As:
Candlewood Suites Chicago Schaumburg Hotel Schaumburg
Candlewood Suites Schaumburg
Candlewood Schaumburg
Schaumburg Candlewood Suites

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