The staff at this hotel was amazing. They completed a quick check-in after midnight when we arrived. They even had cookies out despite the late hour- a nice treat after a long ride. The breakfast was delicious all 3 mornings with a delicious variety of hot and cold choices and plenty of food out each day. The dining area was clean and welcoming and the staff was helpful. On our last day, we had to leave earlier due to a long drive home and they started breakfast a little earlier so we could eat before we left. On Friday morning our bus broke down and we had to get 15 ice skaters and 3 chaperones to an ice rink for them to practice for their competition and then we had to get them to the competition in addition to getting the other parents to watch the competition. The staff went out of their way to find a solution using hotel shuttles to get all of us where we needed to go in time. Without their quick thinking and willingness to go the extra mile to help us we would have missed the whole reason we had driven all the way from Alabama to the Chicago area! As for the rooms, they were nicely furnished and the bed was one of the most comfortable beds I've ever slept in! The room was kept clean and stocked with everything necessary for a pleasant stay. The next night they had popcorn and cute popcorn bags out in the lobby and the girls really enjoyed that! I was also able to enjoy a hot cup of tea and a cookie as we waited in the lobby for the hotel shuttle to get us to the rink. The lobby was warm and cozy with newspapers and books and comfortable couches. I also used the business center which had 2 computers, nice office chairs, and was a great place to catch up on work. Though I did not use the pool, it looked clean and the girls enjoyed swimming. I am grateful to the entire staff of this hotel, especially the front desk staff Friday morning and the 2 driver's who drove us all where we needed to go that day until we could get our replacement bus. This hotel is a great value with great people working there! They made us feel at home even though we were quite far away from home!
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- Also Known As:
- Country Inn & Suites Schaumburg Hotel Schaumburg
- Country Inn And Suites Schaumburg
- Country Inn Schaumburg
- Schaumburg Country Inn