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“Loved everything about this place!”

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Country Inn & Suites by Radisson, Schaumburg, IL
Ranked #8 of 29 Hotels in Schaumburg
Certificate of Excellence
Reviewed 30 January 2014

The staff at this hotel was amazing. They completed a quick check-in after midnight when we arrived. They even had cookies out despite the late hour- a nice treat after a long ride. The breakfast was delicious all 3 mornings with a delicious variety of hot and cold choices and plenty of food out each day. The dining area was clean and welcoming and the staff was helpful. On our last day, we had to leave earlier due to a long drive home and they started breakfast a little earlier so we could eat before we left. On Friday morning our bus broke down and we had to get 15 ice skaters and 3 chaperones to an ice rink for them to practice for their competition and then we had to get them to the competition in addition to getting the other parents to watch the competition. The staff went out of their way to find a solution using hotel shuttles to get all of us where we needed to go in time. Without their quick thinking and willingness to go the extra mile to help us we would have missed the whole reason we had driven all the way from Alabama to the Chicago area! As for the rooms, they were nicely furnished and the bed was one of the most comfortable beds I've ever slept in! The room was kept clean and stocked with everything necessary for a pleasant stay. The next night they had popcorn and cute popcorn bags out in the lobby and the girls really enjoyed that! I was also able to enjoy a hot cup of tea and a cookie as we waited in the lobby for the hotel shuttle to get us to the rink. The lobby was warm and cozy with newspapers and books and comfortable couches. I also used the business center which had 2 computers, nice office chairs, and was a great place to catch up on work. Though I did not use the pool, it looked clean and the girls enjoyed swimming. I am grateful to the entire staff of this hotel, especially the front desk staff Friday morning and the 2 driver's who drove us all where we needed to go that day until we could get our replacement bus. This hotel is a great value with great people working there! They made us feel at home even though we were quite far away from home!

  • Stayed: January 2014, travelled with friends
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1  Thank Cameron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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489 - 495 of 735 reviews

Reviewed 24 January 2014

Traveling to Schaumburg numerous times each year for business, I have stayed in many of the hotels near our corporate office. The Country Inn & Suites is by far the most comfortable and inviting choice for lodging in the area, especially considering the price is much lower than most of the other hotels I have tried in Chicago's northwest suburbs. The staff is friendly, the rooms are clean and they have a free breakfast of eggs, sausage or bacon and biscuits and gravy along with continental options. Each weekday evening they serve free appetizers and wine or beer available for purchase. A minivan will take you to nearby locations and return to pick you up when you call them for a ride. Overall an excellent place to stay.

  • Stayed: January 2014, travelled on business
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Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

I love this hotel. My boyfriend and I have been coming here for years. The hotel is always spotless and the staff is always super helpful. The staff always goes out of their way to make our stay amazing. We would never stay anywhere but here.

Room Tip: The suites are worth it. Tons of room and feels like home.
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  • Stayed: January 2014, travelled on business
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Thank Everleeelizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_schm, Guest Relations Manager at Country Inn & Suites by Radisson, Schaumburg, IL, responded to this reviewResponded 20 January 2015

Dear Elizabeth,

So happy you chose us to be your home away from home! Truly means a lot with all the other options in the area. Our staff does strive to go above and beyond for our guests. Thank you so much for your kind words and choosing us as your preferred hotel.
Hope to see you guys soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2014

We stayed 3 nights over the Christmas holiday. The entry with a fireplace and small staircase really gave the hotel a cozy feel. The staff was nice enough to let us set up a dinner in the dining room for our two families on Christmas Eve. They had music playing and even had a selection of CDs that I think they would have let us change if we requested. The manager's reception had a good selection of beverages (sodas, bottled beer, mixed drinks) and snacks was a great bonus! The free breakfast had a large selection with the waffle machine, biscuits and gravy, scrambled eggs, hard boiled eggs, bacon or sausage, yogurt, granola, oatmeal, bagels, fruit, cereal and was very nice. There were cookies and fruit at the front desk as well as fresh popcorn popped each night. Just inside the main door was coffee and hot water for tea or hot chocolate. What a nice touch!

Minor disappointments. I wish they wouldn't use a wide angle lens to take a picture of the pool to post on the website. It was a very small pool so we were lucky that we were the only people using it. It snowed lightly during our stay and there was no attempt to clear the parking lot until the second day. The parking stalls remained snow covered which was concerning walking in on the wood floor. The staff was excellent about immediately cleaning any snow that was tracked in. The beds were okay but not the plush heavenly beds found at other hotels.

The location was extremely convenient to the interstate as well as some local stores, including IKEA. Upon checkout, the gentleman at the main desk gave us some bottled water for our trip home. It really was an enjoyable stay at the hotel.

Room Tip: After reading other reviews, I did ask for an upgrade as we were also celebrating my son's birth...
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  • Stayed: December 2013, travelled with family
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Thank susan2kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_schm, Guest Relations Manager at Country Inn & Suites by Radisson, Schaumburg, IL, responded to this reviewResponded 20 January 2015

Dear Susan,

On behalf of the hotel staff I would like to thank you for taking the time to write such a lovely review on our hotel. At our hotel we do strive to be your home away from home, so i'm so happy you had that feeling just from walking in to our lobby. I'm sure our staff would of been more then happy to let you change out the CD if requested. Very nice to hear that you enjoyed both our evening reception and our breakfast and a few other of our everyday amenities.
As far as the snow plow I would like to apologize on behalf of the hotel we try to schedule our plows in a timely and convenient manner for the safety of our guest.
Thank you again for your kind words, we hope to see you again in the near future.

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Reviewed 5 January 2014

Stayed with my kids and a friend and her kids before a visit to Medieval Times the next day. We wanted a clean, close hotel with a pool. Booked online and got a great rate. They don't do adjoining rooms but did put us right next to each other and close to the pool as requested when we booked. Rooms were clean, a good size, with updated decor. Comfortable beds. The pool was a bit small but perfect for our kids ages 5-9. Coffee, tea, cocoa and fruit always available in the lobby and an above average free hot breakfast. Medieval Times less than 5 minutes right down the street.

Stayed: December 2013, travelled with family
Thank Carolyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_schm, Guest Relations Manager at Country Inn & Suites by Radisson, Schaumburg, IL, responded to this reviewResponded 20 January 2015

Dear Ms. Carolyn,

Thank you so much for taking the time to write such a lovely review on our hotel.
We are very pleased that you and your friend enjoyed your stay here with us. Our staff strives to make our hotel your home away from home. We do hope to see you again in the near future.
Thank you again for your kind words they are truly appreciated.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

My husband and I shared our 2 year anniversary there. The gentleman on the phone told us he would book us the fireplace jacuzzi suite. It was amazing. It was arranged with chocolate and rose petals on the bed. We stayed 3 nights and every day room service did an outstanding job cleaning our room. It was a nice gift to each other. I would go back.

Room Tip: Get the suites.
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  • Stayed: November 2013, travelled as a couple
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Thank HeyGirly14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013

My family loved this hotel. Our great experience started with the reservation, handled by the GM on the property instead of a call center, which I appreciated. The GM went above and beyond accommodating our family when we had last minute changes in plan. The hotel is not large, but it is very well maintained. Clean and inviting lobby, spotless guest rooms, and well-appointed common areas.

The beds were comfortable, the room a good size, and bathroom clean and well-stocked. Breakfast exceeded our exceptions, with hot eggs, sausages, biscuits and gravy, waffles; along with a full compliment of grains, juices, fruit, and yogurts.

The pool area is not huge, but never felt crowded. Easy to observe our three kids from the pool-side chairs.

The only negative is when a problem arose with the microwave. It stopped working during a bag of popcorn. Tried different outlets to no avail. I contacted the desk and they said no one was available until morning to replace to microwave, but I was welcome to use the ones downstairs. It was during the holidays, and this was a minor nuisance only. I won't even remember this in a week.

The location is very convenient to the highway and local attractions.

Overall, we loved our stay and this will be our hotel when we plan a return trip to the area.

  • Stayed: December 2013, travelled with family
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Thank Braden S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites by Radisson, Schaumburg, IL

Address: 1401 N. Roselle Road, Schaumburg, IL 60195-3644 (Formerly Country Inn & Suites By Carlson, Schaumburg)
Phone Number:
Region: United States > Illinois > Schaumburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Schaumburg
#1 Family Hotel in Schaumburg
#2 Business Hotel in Schaumburg
Price Range: £63 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites by Radisson, Schaumburg, IL 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Country Inn & Suites Schaumburg Hotel Schaumburg
Country Inn And Suites Schaumburg
Country Inn Schaumburg
Schaumburg Country Inn

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