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“Re: Embassy Suites - Woodfield”

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Embassy Suites by Hilton Chicago - Schaumburg/Woodfield
Ranked #24 of 29 Hotels in Schaumburg
A TripAdvisor Member
“Re: Embassy Suites - Woodfield”
Reviewed 22 October 2013

Very nice hotel. Got a nice deal for $99 which is average for a good 3 star. I've been to the Embassy Suites downtown Chicago and the Manager's Cocktail hour is better downtown. This one had maybe 2 or 3 drink options. Great place for a family or even a romantic getaway. Very clean and the rooms smelled lovely when we entered. Can anyone say Fabreeze...

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSESS, Director of Sales at Embassy Suites by Hilton Chicago - Schaumburg/Woodfield, responded to this review, 31 October 2013
Thank you for sharing your comments with us. I was surprised to hear about the manager reception but always open for ways to make the event a great experience for all guests. I will be following up with our other property to see what we may have missed. Come back soon, and hopefully find the reception more to your liking. Thank you for staying with us!
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805 reviews from our community

Traveller rating
    279
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    137
    97
    79
See reviews for
323
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20
272
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Chicago, United States
1 review
Reviewed 22 October 2013

The television experience was dismal. They really need to either fix them or replace them. The car service was great and would definitely use it again. The room service is fair at best, be sure to tell them to check the dressing before they leave the kitchen.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Robyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSESS, Director of Sales at Embassy Suites by Hilton Chicago - Schaumburg/Woodfield, responded to this review, 31 October 2013
Robyn, thank you for sharing your comments. The tv experience is being addressed at the mangment level and supplier of the service. Thank you for the other comments. We appreciate you staying with us and know your comments are shared across our executive team.
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Hiram, United States
1 review
Reviewed 15 October 2013

When I travel to Schaumburg on business this is my hotel of choice. Friendly service. Average prices. Great location, close to the mall and serval GREAT restaurants. Really quiet....I always love my stay at the Embassy Suites Hotel in Schaumburg.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank April T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSESS, Director of Sales at Embassy Suites by Hilton Chicago - Schaumburg/Woodfield, responded to this review, 31 October 2013
Thank you! I could not have said it better myself! We do appreciate your comments and they are shared with the entire Embassy team. We do love haing you stay with us. Thank you and come back soon! We have some great Winter savings going on now.
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Glendale, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2013

This is my 3rd visit here since Labor Day weekend. Came here twice with family for pleasure and once on business. The staff strives to maintain a clean friendly environment. They continue to succeed on all fronts making this a solid value. The age of the property reflects the need to update certain items (e.g. sofa sleeper was damaged due to kids jumping on it plus age), but again, property is very clean and pleasant. Atrium is kept in excellent condition. Front desk staff is outstanding. I am a HHonors member and staff is very welcoming.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSESS, Director of Sales at Embassy Suites by Hilton Chicago - Schaumburg/Woodfield, responded to this review, 31 October 2013
Michael, thank you for your comments. I am very happy to annnounce that we have brand new sofa sleeper beds ordered and soon to arrive. I am not sure that they are kid proof, but will not be showing age. Thank you for staying with us!
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Cincinnati, Ohio
Level Contributor
338 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 308 helpful votes
Reviewed 14 October 2013 credit card Amex Cardmember Review

This place is well worth it because you get a free hot breakfast and free happy hour (manager's reception). Between those two, if you take advantage of them, its a great price to stay here. The room is basically a 3 room apartment, with plenty of space. Definately would stay again.

G Man

Stayed August 2013, travelled on business
Helpful?
2 Thank GMan5431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSESS, Director of Sales at Embassy Suites by Hilton Chicago - Schaumburg/Woodfield, responded to this review, 31 October 2013
Thank you Gman! We appreciate your kind words and wish to thank you again for staying with us!
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Little Rock, Arkansas
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 October 2013

All the other reviewers are correct that this is a nice hotel. My comment is on customer service. I accidently left my alarm clock (not very expensive) when I checked out. When I realized I left it,I called and housekeeping had found it. It did take two more calls, but the front desk said they would mail it back to me, and it arrived in perfect condition. Many thanks for simple service.

Stayed September 2013, travelled on business
Helpful?
Thank Larry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSESS, Director of Sales at Embassy Suites by Hilton Chicago - Schaumburg/Woodfield, responded to this review, 31 October 2013
Thank you for sharing your experience. I am happy you got your alarm clock back but wish it only took one call. We will work on that. Come back and see us soon, we have great Winter specials and getting new furniture soon!
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Wisconsin Dells, Wisconsin
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 September 2013

Made reservation to stay here while on the road. Check in was quick and easy and was informed about the managers special in the bar until 7:30 pm. Got to the bar and found the complimentary drink selection and appetizers very good. The draught beer could have been colder! The bar remained open after 7:30 pm, watched the football game on one of the TV's and found the drinks to be reasonably priced. Had the 10" pizza, plenty for two people and very good. The room was very spacious and clean and the King size bed was very comfortable.
The complimentary made to order breakfast is a big part as to why we stayed here. We were not disappointed great selection to choose from and could go back if still hungry. Don't know why we don't stay at Embassy Suites every time!!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bba66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Chicago - Schaumburg/Woodfield

Property: Embassy Suites by Hilton Chicago - Schaumburg/Woodfield
Address: 1939 North Meacham Road, Schaumburg, IL 60173
Phone Number:
Region: United States > Illinois > Schaumburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Schaumburg
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - Schaumburg/Woodfield 3.5*
Number of rooms: 209
Official Description (provided by the hotel):
Our impressive all-suite hotel in Schaumburg offers value added amenities that will save you big; welcome to the Embassy Suites Chicago - Schaumburg/Woodfield. We're located just 9 miles from the Chicago O'Hare (ORD) airport, and just minutes from the infamous Woodfield Mall. We offer complimentary local area transportation to nearby business and attractions, within a 4 mile radius. Hotel guests can enjoy our complimentary cooked-to-order breakfast daily, and our complimentary evening reception. All of our 2-room suites come equipped with a refrigerator, microwave, coffeemaker, and WiFi. Groups and meetings can take advantage of our 8,000 sq/ft of flexible event space, perfect for weddings and business meetings. ... more   less 
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Also Known As:
Embassy Suites Hotel Chicago
Schaumburg Embassy Suites

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