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“Great location and great stay”

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Embassy Suites by Hilton Chicago - Schaumburg/Woodfield
Ranked #26 of 29 Hotels in Schaumburg
Reviewed 19 January 2014

We were here for a banquet over the weekend and enjoyed our stay. The hotel is in a great location and the staff was wonderful. The weather was not that great outside - snow storm - and when we arrived, the staff warmly greeted us and stated they were glad we made the trip safely. This atrium area is beautiful compared to most other Embassy Suites. The banquet room was nice and of course, the manager's reception was good. The breakfast in the morning was delicious....the only thing that could be improved is the number of people that work the omelet/hot breakfast line. There was only one gentleman that was handling everyone's order and if you only wanted a pancake/bacon, you needed to wait in the same line as the omelet station. Otherwise, I highly recommend this location and would definitely stay here again. Even when I called because I thought I left my glasses in our room after we arrived home, Eric went to the room to check for me. Great service....that makes the difference!

  • Stayed: January 2014, travelled with family
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Thank LKS28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSESS, Director of Sales at Embassy Suites by Hilton Chicago - Schaumburg/Woodfield, responded to this reviewResponded 28 January 2014

Phew! So glad we found your glasses! Thank you for sharing your recent stay. I have passed on your comments to our Food and Beverage director to hopefully improve the breakfast experience. Your kind words will be shared with the staff during our next staff meeting.

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667 - 673 of 900 reviews

Reviewed 19 January 2014

It was refreshing to be a part of the hotel community for an evening. By community, I mean that the guests that participated in the evening welcoming happy hour were all friendly and social. The feeling was one of a family away from home. All of us work hard during the day and it was great to relax in a hotel that provided the reception where guests can truly relax.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank 364cynthialc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSESS, Director of Sales at Embassy Suites by Hilton Chicago - Schaumburg/Woodfield, responded to this reviewResponded 28 January 2014

Thank you for your kind words. I am glad you found our reception to be inviting and enjoyable. I will share your comments with our management team during our next meeting. We look forward to seeing you soon.

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Reviewed 14 January 2014

The staff and customer service at this hotel were outstanding!! They were constantly going above and beyond the minimum to help us with ANYTHING we needed! I would highly recommend this hotel if you are considering staying in Schaumburg for any length of time!

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Katherine U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSESS, Director of Sales at Embassy Suites by Hilton Chicago - Schaumburg/Woodfield, responded to this reviewResponded 28 January 2014

We are so pleased you enjoyed your visit with us. I have shared your comments with our staff and want to thank you for sharing your experience. We do try hard to make each stay exactly as yours. Thank you for choosing Embassy Suites!

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Reviewed 9 January 2014

We travel alot and found that this location needs a bit of up grading in the suite we were given. Carpeting, painting, furniture and wall hangings all needed some up grading. The rest of the stay was pretty nice. The staff was very pleasant and curtious. The restaurant food choices were excellent and prepared well.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank runemout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSESS, Director of Sales at Embassy Suites by Hilton Chicago - Schaumburg/Woodfield, responded to this reviewResponded 28 January 2014

Thank you for taking time to share your experience. I hope your next visit will show suitable improvements and sorry your stay was not as expected. I have shared your comments with the management team.

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Reviewed 9 January 2014

Extremely friendly staff, comfortable rooms, pleasant atmosphere. We are from Florida and enjoyed the atrium that is filled with palms, ferns, and all sorts of tropical plants. The restaurant is also reasonable and food was good. Would highly recommend this hotel

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Sherry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSESS, Director of Sales at Embassy Suites by Hilton Chicago - Schaumburg/Woodfield, responded to this reviewResponded 28 January 2014

Thank you for taking the time to write your comments. yes, we love our atrium too. Expecially this time of year when the weather is anything but tropical. I have shared your kind words with our staff and look forward to your next stay with us.

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Reviewed 9 January 2014

Embassy Suites is a great place for reunions and parties. Just make sure if you have a wild party, to tip the hotel staff. This place is clean and well kept for being an old hotel. The pool isn't large, but the hotel is like an all-inclusive resort. You have free breakfast from 7:30am-10:30am and free cocktail hour from 5:30-7:30pm. EVERYDAY! The price is right and the rooms are cozy, clean and great for a party. The staff is friendly for what they must deal with on a regular basis. I give them a lot of respect. Just make sure to tip them....this place is very similar to an all-inclusive....in the Chicago Suburbs!

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Christine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSESS, Director of Sales at Embassy Suites by Hilton Chicago - Schaumburg/Woodfield, responded to this reviewResponded 28 January 2014

Christine, we are glad you had a fun weekend and was able to experience all the Embassy Suites can offer. We look forward to your next visit!

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Reviewed 8 January 2014

The hotel is ok for the amount of money you spend. The rooms average anywhere between $149-$200. For the same sleep quality you can book the same room at a different hotel & use the extra money to go out to eat.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Latrice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSESS, Director of Sales at Embassy Suites by Hilton Chicago - Schaumburg/Woodfield, responded to this reviewResponded 28 January 2014

Thank you for taking the time to share your comments. I have passed them on to our management team. I hope when you stayed, you had the opportunity to join breakfast and our evening reception. Those two areas along with having an extra room is what sets us apart from other hotels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Chicago - Schaumburg/Woodfield

Address: 1939 North Meacham Road, Schaumburg, IL 60173
Phone Number:
Region: United States > Illinois > Schaumburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Schaumburg
Price Range: £80 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - Schaumburg/Woodfield 3.5*
Number of rooms: 209
Official Description (provided by the hotel):
Our impressive all-suite hotel in Schaumburg offers value added amenities that will save you big; welcome to the Embassy Suites Chicago - Schaumburg/Woodfield. We're located just 9 miles from the Chicago O'Hare (ORD) airport, and just minutes from the infamous Woodfield Mall. We offer complimentary local area transportation to nearby business and attractions, within a 4 mile radius. Hotel guests can enjoy our complimentary cooked-to-order breakfast daily, and our complimentary evening reception. All of our 2-room suites come equipped with a refrigerator, microwave, coffeemaker, and WiFi. Groups and meetings can take advantage of our 8,000 sq/ft of flexible event space, perfect for weddings and business meetings. ... more   less 
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Also Known As:
Embassy Suites Hotel Chicago
Schaumburg Embassy Suites

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