We stayed at this hotel for 3 nights, Upon check in the front desk checked us in, its was straight to buisness. Rooms decor was nice, no problems with that, Air conditions are really old. Sheets were clean. The problem started when the water would not drain in the shower, which i understand that maid didnt really check. I advised that at the front desk and they told me that it will be fixed. We had 2 rooms right next to each other. Breakfast is suppose to be untill 10am. we reached around 915am and the lady had already started to clean up, she had almost ran out of everything. we go back to our room in the evevning and see that someone had been working on the drainage, the tub was dirty, next morning went to take a shower same thing the water would not drain. Again went to the front desk and advised them, they were sorry and promised that they would fix it. The third morning again found out that the water would not drain again. Went downstairs asking for a manager, had to wait 10 minutes to see him, he comes out and all he had to stay is " I know somebody was working in ur room to fix it" my question was its not fixed its been 3 days. I work for Holiday Inn express and i using my employee rate. The manager told me " I guess ur hotel is 100% satisfying" my answer to him was well we try to make our guests satisfied we would fix the problem. and he walked away. He had nothing else to say. All i can say he was a JERK. Here are the pictures of the bath tub. Also not sure if the state if Il allows guests to drink alchohol in the lobby, if the hotel has have a BAR or restaurent. It was a weird hotel.
- Official Description (provided by the hotel):
- Stay Smart at our award winning and newly renovated Holiday Inn Express Chicago-Schaumburg Hotel. The only Holiday Inn Express in Schaumburg, our hotel is conveniently located within miles from O Hare International Airport and Downtown Chicago. Additionally, the hotel is within miles from many local attractions and businesses such as Woodfield Mall, Motorola, Sears Holdings, Medieval Times Dinner and Tournament, Allstate Arena, Sears Center, and more! Our luxuriously decorated room features triple sheeted beds, new Simmons luxury mattresses, expanded cable television with HBO movies, as well as microwaves and refrigerators discretely stored in imported granite vanities. Relax with our Simply Smart guest bathroom amenities featuring fluffy towels, our exclusive Simply Smart Showerhead by Kohler, with its unique compensating flow regulator, which delivers strong and steady water pressure every time. Experience up to 25% more elbow room thanks to the brushed chrome curved rod with our waffle-weave fabric curtain that s always fresh, never clingy. Finally, awaken to our Holiday Inn Express Smart Start Breakfast which includes healthy items such as whole fruits, cereals yogurts, biscuits and gravy, and hot items such as pancakes,omelets, sausage and bacon. Also available to you is free 24-hour business center, 24-hour fitness center, outdoor swimming pool, & Snuggery Restaurant conveniently located next door and a 24-hour 7-Eleven convenience store with an ATM. ... more less
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- Also Known As:
- Holiday Inn Express Chicago - Schaumburg Hotel Schaumburg
- Holiday Inn Hoffman Estates
- Holiday Inn Schaumburg
- Schaumburg Holiday Inn