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“Adequate, fine, and reasonable”

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Wyndham Garden Schaumburg Chicago Northwest
Ranked #27 of 29 Hotels in Schaumburg
Reviewed 18 June 2014

This was a convenient place to stay for accessing highways, Woodfield Shopping Mall, and plenty of other shopping plus eating establishments. The rooms are spacious and have plenty of drawers and closet space. Unfortunately, the hallway carpeting did not seem to get vacuumed daily, so it gave an untidy appearance. The windows had fingerprints in our room. The breakfast was fine. There is a lake behind the facility with nice walking paths around it.

Room Tip: Rooms on the first floor may experience noise, especially when there are conferences or parties. Up...
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  • Stayed: June 2014, travelled as a couple
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Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 June 2014

It seemed that this hotel is not an original Best Western property but probably an acquired one. It had some inherent problems I typically don't encounter at other Best Westerns. Overall it had higher low level noise< the a/c fan was very noisy cycling on and off. There was also notible hum from mini fridge that could be corrected. The staff is the real draw< excellent, pleasant and right on top if things which was great considering just how tired we were at check in and, equally so at breakfast too.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank K B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

This hotel has such a beautiful surrounding. Behind the hotel is a litte Lake you can walk around or jog around. The area is beautiful. The hotel staff is just awesome and very accomodating. I really enjoyed my stay.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Sheila C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

Hotel needs an upgrade in general condition and service. Attended a conference/seminar, and the audio system was not working on the day I presented, and they couldn't get it to work. Luncheon was very good, breakfast was mediocre. Toaster was broken, for example. The sink in my room was also broken (had to drain the sink by reaching underneath the sink and manipulating the stopper. BW can do better than this.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
Thank Marc L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

We had stayed here before and had booked this on Priceline. The floors were very modern and slip-proof. The breakfast that was free was very good and the servers were friendly and helpful. The hours of breakfast were convenient as well. The towels and sheets were quality. Very clean bathroom. We were hoping to get to use the outdoor swimming pool but we were told that it was being painted and would be ready by Monday. It still was not in service on Monday, so that was disappointing for our grandson.

  • Stayed: June 2014, travelled with family
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Thank Teri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

I stayed at this hotel for a conference and found the place very accommodating, specifically Dianna, who worked the front desk staff. The conference space was great, we were served a wonderful breakfast and lunch and I found the location pleasant. I was pleased to have had the conference at this site and would come again in the future.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
Thank Asya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

I'm glad we used a Groupon for this hotel and only stayed one night. While check in was smooth and the staff okay there was a person ahead of us was complaining to the manager so it wasn't the fastest, but wasn't he slowest either. They did alert us there was construction going on on the floor above our initial room and we were given the choice to switch rooms upon check in to avoid the noise from the floor above, which we chose to do. (They didn't seem full so I'm not sure why they just didn't book us into a room automatically that wasn't under the construction area.) Upon arrival into the room we were getting settled and wanting to store some things in the mini fridge. When we tried to use it the knob that adjusted the temperature and it fell off. We called to ask for it to be fixed and they said they would just switch us to another room. After moving to the second room we were in there for about 15-20 minutes and the smoke detector started chirping. It was very late, we were tired, we had already moved and didn't want to seem like we were constantly complaining so we decided to stick it out. My husband luckily fell asleep, while I was awake for most of the night, but again our choice not try to switch so that's my own fault. The bed was average in comfort, but the pillows were thin and small. We received tickets for the complimentary breakfast. We arrived late to breakfast there was little left and what was left wasn't very warm so I can't say how good it might have been at the beginning of service. There wasn't any waitstaff so you just sat yourself and had to made due with what you could find on the buffet when it came to drinks and food. It would have been nice to have some sort of options for drinks. When we checked out we did mention the smoke detector so it could be fixed and it was just brushed off. The location is close to the freeway and Woodfield mall so that was a plus. Overall it was just okay and probably wouldn't stay again.

  • Stayed: April 2014, travelled as a couple
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Thank Manatee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leo R, Manager at Wyndham Garden Schaumburg Chicago Northwest, responded to this reviewResponded 2 June 2014

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for future guests.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Garden Schaumburg Chicago Northwest

Address: 1725 E Algonquin Rd, Schaumburg, IL 60173-4119 (Formerly Schaumburg Hotel & Conference Center)
Phone Number:
Region: United States > Illinois > Schaumburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 29 Hotels in Schaumburg
Price Range: £50 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Schaumburg Chicago Northwest 3*
Number of rooms: 200
Official Description (provided by the hotel):
Our recently remodeled Wyndham Garden, Schaumburg is located in the heart of the business and entertainment district of Schaumburg only 10 Miles from O'Hare International Airport & 20 Miles from downtown Chicago Conveniently located near all major interstates; I90, I290, I355 and Route 53. Minutes away from The Woodfield Mall, Schaumburg Convention Center, key corporations, our Wyndham Garden Schaumburg Chicago Northwest hotel welcomes you to Chicagoland's newest upscale hotel. ... more   less 
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Also Known As:
Park Inn By Radisson Hotel Schaumburg
Schaumburg Radisson
Radisson Schaumburg

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