I enjoyed my stay here. Check in was very delightful and Iris, had a great personality and made us feel like my family was very welcomed at Best Western, she worked to find a room that we would like and when it was not right, she...well…let’s just say she went above and beyond her duties.
Iris made staying at Best Western a delight, she always spoke as we passed the lobby and always had a smile on her face and was just super…I cannot give her enough accolades as she is the best hotel hostess I ever had.
You want customer service,, need to know what that is about, it Iris, she showed it and she knows her job well and knew whom to contact if she did not have the answer and got immediate results. I had the best time there and was very comfortable. It may not be a 5 star hotel, but Best Western gave me 5 star service.
I just loved the room with the Jacuzzi in it…the first time me and my wife had an opportunity to experience that and it was just heavenly, made me realize how blessed I was. None of this could have happened without Iris showing great care and concern about my family being satisfied.
Our stay there was great, the kids loved the pool and even though it was not the best of breakfasts, it came with a free breakfast, nothing can beat free. The food was decent as I am a foodie and travel agent so I can be somewhat discerning when it comes to food and hotels. The food, I will not speak about, for a great hotel that met all my needs and then some, 5 stars to Iris and Best Western!
I want to give mention to Fernando, he was there at check in and just smiled and made me laugh, but Iris was the super star of the evening and my stay. Fernando, when you get the opportunity to shine like Iris, Carpe diem!
I am a rewards member of Best Western as I have always thought of them as a great budget hotel, however, after staying in their plus class. I think each Best Western hotel is an independently owned and operated franchise, it is obvious that when this one hired Iris they wanted people in place that knew customer service.
You will need a car if you stay here, which we had, but for the amount of dough you save, it was worth it to me to drive into Chicago for fun and activities and if you look right for parking, you save big time on cash$$$
- Official Description (provided by the hotel):
- Our recently remodeled Wyndham Garden, Schaumburg is located in the heart of the business and entertainment district of Schaumburg only 10 Miles from O'Hare International Airport & 20 Miles from downtown Chicago Conveniently located near all major interstates; I90, I290, I355 and Route 53. Minutes away from The Woodfield Mall, Schaumburg Convention Center, key corporations, our Wyndham Garden Schaumburg Chicago Northwest hotel welcomes you to Chicagoland's newest upscale hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Hotels.com, Expedia, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Wyndham Garden Schaumburg Chicago Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Park Inn By Radisson Hotel Schaumburg
- Schaumburg Radisson
- Radisson Schaumburg