We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Better options in the area”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Extended Stay America - Chicago - Woodfield Mall
Ranked #27 of 29 Hotels in Schaumburg
Oak Creek, Wisconsin
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Better options in the area”
Reviewed 27 October 2011

Stayed at this hotel as I was attending a conference nearby for work. I thought the location was good to the conference, shopping and dining. The outside of the hotel looked inviting but the inside was less than could be desired. There were handprints on the Ceiling above one of the beds. The. Beds were uncomfortable and gave me a creepy feeling. Walls were very thin and I was woken several times by people outside talking and yelling. The room was very dated. TV was very small and the channels were limited. I was there for only one night but but if I had to stay "extended" I would be finding another place to stay. I had to go to the front desk to ask fora hair dryer. There were no toiletries (shampoo conditioner etc.)

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DisneyMommyWi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

71 reviews from our community

Traveller rating
    39
    14
    5
    6
    7
See reviews for
10
7
9
32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Mikki1224
Level 3 Contributor
12 reviews
5 hotel reviews
Reviewed 22 January 2011

Do not have any type emergencies after 11pm at this hotel because you will be stuck out of your room until ther next day. I am sitting in my car with snow piling up and 7 degree weather outside and can not access my room. I went to the emergency room at 1:30 am and left my key in case they hospitalized me so someone could access my room. I returned at 4:38pm after finding out I had walking pneumonia and wanted to lay down until check-out and my 3 hour drive. I sat in the lobby and called the after hour line 6x and then talked to a corporate customer service person 3x and I still could not find anyone to open the front door.
In this economy every dime counts and customer service makes the difference. The company that was made the reservations and took care of everything wanted a review of the hotel before signing and exclusive with Extended Stay nation wide............well. I am willing to pay out of pocket for the rooms to ensure that there are no excuses for them to use to justify this poor service. I actually wanted to make a reservation for a 4 month stay before leaving...............NOT!
By the way, it took the front desk 10 mins to tell me the nearest hospital. Something like "who delivers food?" I can understand not having an immediate answer for but you aren't asking for hospital at 1 in the morning to just go visit so I would think you would have this information available quickly. Thank goodness for gps because they did not even tell me the actual nearest hospital anyway.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mikki1224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Schaumburg hotels
1.5 mi away
Extended Stay America - Chicago - Schaumburg - Convention Center
0.9 mi away
Days Inn & Suites Schaumburg
Days Inn & Suites Schaumburg
#17 of 29 in Schaumburg
505 reviews
0.4 mi away
Hawthorn Suites by Wyndham Chicago Schaumburg
Show Prices
Show Prices
Show Prices
0.2 mi away
Courtyard Chicago Schaumburg
Courtyard Chicago Schaumburg
#11 of 29 in Schaumburg
357 reviews
0.1 mi away
Hyatt House Chicago/Schaumburg
0.5 mi away
Comfort Suites Schaumburg
Comfort Suites Schaumburg
#22 of 29 in Schaumburg
228 reviews
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Chicago - Woodfield Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Chicago - Woodfield Mall

Property: Extended Stay America - Chicago - Woodfield Mall
Address: 1200 American Ln, Schaumburg, IL 60173-4944
Phone Number:
Region: United States > Illinois > Schaumburg
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #27 of 29 Hotels in Schaumburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Chicago - Woodfield Mall 2.5*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Extended Stay, Expedia, Ebookers, TripOnline SA, Evoline ltd and Cancelon so you can book your Extended Stay America - Chicago - Woodfield Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing