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“Great hotel for what we needed; Recommend!”

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DoubleTree by Hilton Chicago North Shore
Ranked #2 of 4 Hotels in Skokie
Reviewed 17 November 2013

I booked a room here for an extended weekend in the Evanston/Skokie area. Using Hotwire for a Fri – Sun night stay at the beginning of Nov, I got a room for 2 adults at $63/night; $75.50 w/ taxes & fees. For that price the room was worth it and I’d recommended a stay. But at the regular price of $112/night (w/o taxes & fees) I don’t think the place is worth it and think you can find a better value in the area since there are a number of hotels in the vicinity.
I greatly appreciated the hotel was flexible regarding check in. Since my boyfriend was traveling separately and there was a good possibility he would get there before me I called the hotel beforehand and they were more than happy to take his name and allow him to check in before I arrived. We received warm chocolate chip cookies at check in which is always appreciated. The hotel has a pool that spans indoors and outdoors which looked nice but we did not use it. There’s no public hot tub or sauna. The hotel also has an onsite restaurant & fitness room but we did not use either. The free in room internet was acceptable but we used it only sporadically. There is plenty of free, well lit parking on site.
For what we needed the location was fabulous. There are lots of places to eat within walking distance. We especially appreciated the Panera Bread across the street. There is also an upscale mall, Westfield Old Orchard, diagonally from the parking lot. It was also convenient to Northwestern Univ and the lake, which what was important to us. We did not use public transit and did not go into downtown Chicago but the train stations are not that far away but not walkable IMHO. Plus the hotel was easy to find for us out of towners.
They gave us a 3rd floor room with two queen beds but it still had plenty of room for 2 adults to move around comfortably. The bathroom however was tiny; 2 adults could not use it at the same time. The room had a mini fridge which worked just fine but no microwave. The TV had lots of channel choices but no pay per view movies, which I thought was odd for a 3.5 start hotel. The bed, linens and pillows were all very, very comfortable and we had no problems sleeping. The entire room was clean, nothing was ripped, torn, stained, worn looking, with everything in working condition. However the thermostat did not reflect the room temp; I think it was because the heating/cooling system is so old. We had to set the thermostat to 62 deg otherwise the room was too hot to sleep. But once we figured that out, it was comfortable.
Housekeeping did an ok job but not excellent. I always tip housekeeping daily so expect everything to be clean and/or replaced when I return. That did not happen every day and had to call on 1 occasion for glassware which was not replaced. But it was promptly brought to our room.
Overall for the price it was an excellent stay and I would recommend this hotel to anyone, especially if you do not pay full/list price.

  • Stayed: November 2013, travelled as a couple
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Thank ttiottn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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819 - 825 of 1,148 reviews

Reviewed 13 November 2013

This was a miserable trip which surprised me after my warm welcome at the front desk. I was placed in a room that contained two double beds when I booked a king plus I am a Gold member that has a preference listed as a king. The room was also an adjoining room, and the other was under construction.They were working on it well after 8pm the nights I was there. Not conducive to sleep or work after a long day of training. The cleaning lady also took my bottles of water. This hotel was recommended by my company and friends and I will not stay there again!

  • Stayed: October 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Katherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

During my recent stay at the DoubleTree in Skokie we experienced great service from the front desk staff especially, Maria. I had a small issue with my shower and it was taken care of immediately and without question. We were made to feel at home quickly and without drama. I would recommend this location to anyone who wants a hassle free stay.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Stephen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

Everything seemed okay when I stayed at this hotel last wed, though it did not seem as clean as I like it. But the next morning I looked down onto my pillow, and lo and behold- a bug….and a bit of blood on my top sheet. Now the night before I did look at the mattress and did not see anything, but I would not recommend staying here. Also their breakfast buffet was not very good!

  • Stayed: November 2013, travelled solo
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3  Thank bdre18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013

Nice property, well maintained. Restaraunt was very good. Pool was nice. This survey is longer than it needs to be. I would not participate in it again. It is very aggravating, and I don't very often have 200 characters to compliment any hotel!

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Marti L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2013

Used this hotel as a base for 2 adults and 2 children aged 5 and 7.
We needed to be able to drive to downtown Chicago, Barrington and the North Shore.
This suited our needs very well but the reason I chose this one in favour of others was because it had a heated indoor /outdoor swimming pool which opened at 4am.
My children were able to be kept amused despite waking super early.

Breakfast was ok - we had the buffet. One day there were pancakes the next French toast. My ids would have rather had daily pancake option. Endless coffee of course, eggs cooked the way you like them, toast, bagels, cereals, fruit, yoghurt, sausages and bacon. Not a bad option for us and for ease.

Staff were very friendly
Used room service once for a childs burger and fries. They forgot the fries but they were sent up immediately. Really nice tasty burger.

In reception there is a little 'market' where at least you can buy drinks and snacks (my kids were up at 4am so this was necessary!)

Rate was fair for the stay. The room was a little tired compared to the lobby area.

  • Stayed: October 2013, travelled with family
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Thank fi33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

The general amenities and rooms are fine. But book online! Because as soon as you speak to someone, things go wrong. the customer and booking services are appalling. They got our initial booking wrong (booked us into a hotel 200miles away!), got the address on our final invoice wrong (wrong country!) and room service ignored my request as it was 30mins before the end of their shift.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Emily T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Chicago North Shore

Address: 9599 Skokie Blvd, Skokie, IL 60077-1314 (Formerly North Shore Skokie Hotel)
Phone Number:
Region: United States > Illinois > Skokie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Skokie
Price Range: £74 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Chicago North Shore 3.5*
Number of rooms: 369
Official Description (provided by the hotel):
Awarded Hilton's Prestigious "Conversion of the year" Award. Our hotel is stylized in European fashion with rich appointments creating a truly ambient setting. We have world-class, full service executive meeting center that is certified by the International Association of Conference Centers (IACC) and so much more! ... more   less 
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Also Known As:
Doubletree Hotel Skokie
Doubletree Chicago North Shore
Doubletree Skokie
Skokie Doubletree

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