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“Convenience mattered great location to L rail”

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Extended Stay America - Chicago - Skokie
Ranked #4 of 4 Hotels in Skokie
Reviewed 20 August 2014 via mobile

Came for a quick in and out to chicago area for a cubs ball game. We didn't prebook and I was very pleased with the price and service when we checked in. The ladies at the front offered instructions on the kitchen set up and told us the easy way to the L train for the game. Close to a shopping area with some burger places and the train. Would stay here again and nice to be away from the big center but close.

  • Stayed: August 2014
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1  Thank Etevjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (126)
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71 - 77 of 126 reviews

Reviewed 9 August 2014 via mobile

Wholistic Review:

Lobby:
Front desk- people were friendly, yet helpless, they are only there to check you in and only in the normal way.
Foyer- Newly renovated (2014), warm and inviting

Room:
Kitchen- nice little kitchenette, does lack some basics in the housewares department (utensils if you plan to cook)
Bathroom- clean, renovated, functional, no complaints (towards sink is hot)
Bed- clean, comfortable, tons of pillows, no complaints
Electrical- they know how to do outlets! Bedside outlets up by headboard and down by floor, perfect for laptops and cell phones
Wifi- very poor connection, unable to connect in room

Checkout:
Breakfast- truly grab-and-go, granola, muffin, fruit, coffee

Comfortable, and decent, not extraordinary or awful.

Stayed: August 2014
3  Thank Whitney W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

We traveled to the area for medical reasons and stayed for 8 days. Our room and bathroom was very clean. We were on the 3rd floor, no noise, no bad smells, no problems. Our toaster didn't work, they replaced it immediately, needed more bedding, no problem. We didn't go for breakfast most days but it is as advertised. They supplied regular and decaf coffee on request. Location is good. Bed was comfortable. We have no complaints and would stay again.

Room Tip: Our 3rd floor room was quiet
  • Stayed: August 2014, travelled on business
    • Value
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Thank DrNana1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

Poor experience, never cleaned the room. Grab and go breakfast is laughable, no decaf coffee anywhere. Staff has no sense of customer service. While the price is right, the ameneties pale compared to other similar hotel brands.

  • Stayed: July 2014, travelled on business
    • Location
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Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014

While the location was great, the hotel itself had poor amenities. They have upgraded the interiors and tried to make it look modern. However didn't think about the basics. I regularly stay at hotels with kitchenette.

At this Extended stay in Skokie, there were no utensils, shampoo, lotion etc. I had to ask front desk and they would go in a room behind reception and pick out these things and hand it over. I was bewildered.

Also the inside bolt was missing. In a non-smoking room, especially the bathroom it smelled of smoke. It was an awkward moment when on day 3, i had to go the front desk to ask for toilet paper in the morning.

I have asked for partial refund. Will never stay here again.

Room Tip: Check your expectations by calling the hotel before you book a room. Otherwise don't have any ex...
  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Rooms
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Thank Manishtravels2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

We will never stay at another extended stay hotel, this was more like an apartment complex with unrecognizable smells in the hallway. The hotel notes it's a non smoking hotel and yet our bathroom had an overwhelming stench of cigarette smoke as if it was being ventilated in. I asked Valerie who worked the front desk the night we checked in for information on public transportation into Chicago and she recommended taking our car - Really Valerie? You are in the service industry and you had to google on how we get from our hotel to downtown, I could do that - the hotel should have that information readily accessible for their guest. Thank you to "Mr. Montana" for the train information - we experienced both the L line and the Metra, either way it was easy once we figured it out.
Be prepared in the morning for your grab and go breakfast, apples, oranges, oatmeal and granola bars- hey people, let's dress respectful, when I seen a large man get out of the elevator in his robe, a cane and slippers to get his coffee at the grab and go bar, I had seen enough -
Not impressed with the facility or the front desk staff.

Room Tip: Check out the Hampton Inn next door.
  • Stayed: July 2014, travelled as a couple
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Thank Jackie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

We recently stayed here for two nights while visiting our family nearby. We loved being close to downtown Chicago without paying the exurbanite city rates. The hotel is not fancy but the room was clean, bed was comfortable and staff was friendly.

  • Stayed: June 2014, travelled with family
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1  Thank Sandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Chicago - Skokie

Address: 5211 Old Orchard Rd, Skokie, IL 60077-1021
Phone Number:
Region: United States > Illinois > Skokie
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Skokie
Price Range: £67 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Skokie 2.5*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Hotels.com, Travel Republic (UK), Booking.com, Expedia, TripOnline SA, 5viajes2012 S.L., Evoline ltd, Cancelon and getaroom.com so you can book your Extended Stay America - Chicago - Skokie reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stayamerica Chicago-Skokie Hotel Skokie
Extended Stay Skokie
Extended Stay America Skokie
Skokie Extended Stay

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