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Alberta Holiday Park - Park Holidays UK
Harwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“OK”
Reviewed 26 May 2014 via mobile

We stayed here for a long weekend with our daughters aged 8 and 6. The caravan was a bronze and we were very pleased with the condition, age and cleanliness.

The campsite itself is small and the vans quite close together. We did have to park on the grass on a couple of occasions but it wasn't as bad as we thought it might be having read the reviews.

We chose the flexi dine half board option and I have to say I thought it was good value. The food is nothing special but lots of choice and saved us from cooking!

The entertainment manager Ian was fantastic and worked so hard as did his assistant Kyle. Ian was great with the kids and adults and always remembered our names! His dancing was fab too and definitely kept us amused in the evening.

The pool guy and bar staff looked bored most of the time and not very happy.

The surrounding area was a little run down and there is little to do within walking distance. We drove to Whitstable and broadstairs which were both lovely and not too far away.

Overall we enjoyed our stay but probably wouldn't return.

Stayed May 2014
Helpful?
3 Thank Rachiebee33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review, 30 May 2014
Thank you for your recent review regarding your stay here with us at Alberta Holiday Park. I am pleased to read that you found your accommodation better than expected and that the entertainments team kept the children entertianed.

I will pass you concerns on with regards to the life guard and bar staff.

Thank you for taking the time to leave us a review and we hope to see you again soon.
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292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (46)
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English first
Sheffield, United Kingdom
2 reviews
Reviewed 22 May 2014

A good site to visit Canterbury and the top side of Kent The staff were pleasant and helpful and the site and caravan were clean. We had one meal only in the restaurant and it was awful. This was not down to the staff but who ever buys in the food. We had a meat and potato pie which really was potato mush with meat colouring. The only slight problem was parking the designated areas which were always full and you had to climb kerbs to park outside the caravan and the entertainment was a bit loud late in the night.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Melvyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review, 24 May 2014
Thank you for your recent review regarding your stay here with us at Alberta Holiday Park. I am sorry to read that you had problems with parking whilst here with us. At busy times of the year the car parks can get full, I apologise for any problems this may have caused.

I have passed your comments regarding the meat & potatoe pie onto our suppliers and have asked them to investigate.

Many Thanks
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Cambridgeshire
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 17 May 2014

Our first view of the park was of a building site, unfortunately the experience wasn't a lot better than my days on site. We have a dog so we got the shabby van, not properly cleaned and the gas fire was distinctly suspect, the shelf over it got very hot after an hours use, Nothing wrong with it we were informed, but they did supply a convector heater. The weekend nights were noisy to say the least the 'entertainment' goes on till 1am, I'm no longer into enjoying a constant beat, Friday evening we had cars racing along the roads bouncing over the speed bumps and rocking the caravans. Could they fit many more vans onto the site? I don't think so, we could watch next doors television with no problem. We will not be returning to this site and will think twice before using Park again. Maybe our holidays should be in self catering cottages where we get to know the owners.

Room Tip: Buy your own, if you really want to go back to the same place every year.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Relaxationjunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review, 19 May 2014
Thank you for your recent review regarding your stay here with us at Alberta Holiday Park. We do have a new lodge development being built on the park, but this is in a different area from the hire caravans.

Your accommodation was infact a silver 2 bedroom, only 3 years old that this year had new carpets, upholstery and matresses.

We had the gas fire checked during your stay and it is fine. Your keys will attract the heat and will warm if left above the fire. This is not a safety issue and would happen in any home.

Please accept my apologies that you did not enjoy your time with us at Alberta Holiday Park.
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Travellers are raving about these Seasalter hotels

Maidstone, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 May 2014

We stayed in a basic bronze caravan for 4 nights in early May. The accommodation was comfortable and spotless. The staff we met were helpful and professional. We didn't use the bar or restaurant but they looked inviting. Seasalter is a quiet place with a couple of convenience stores within easy walking distance and a secluded beach. Whitstable is a vibrant town with a working harbour selling fish and seafood, a lot of small shops, an arts centre and plenty of restaurants of all types. A bus (638 ?) to Whitstable passes the site and the number 5 stops nearby and goes to Canterbury via Whitstable every hour. Canterbury also has an excellent Park & Ride. As with most Park Holiday sites it has limited entertainment facilities compared with say, Haven. But it would certainly provide a relaxing holiday and act as a good base for walking or for drives around Kent. The only thing to note is that a main railway line runs adjacent to the lower part of the site so light sleepers might prefer to check with the management before booking.

Room Tip: We booked FC14 near reception with nearby parking.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rushmeadrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review, 19 May 2014
Thank you for your recent review regarding your stay here at Alberta Holiday Park. I am so pleased to read that your time here was enjoyed and that you made the most of the local area.

We look forward to welcoming you back soon.
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Hove, United Kingdom
1 review
Reviewed 16 May 2014

We stayed for a week for our daughters 1st birthday. The staff left a card and pressie in the caravan for her (which was really thoughtful) The park was clean, the play area was fun, and the pool was well maintained. Even though it was very quiet the entertainment team- Ian and Kyle made sure the kids were happy, they let our 8 year old sing on the karaoke and kept us giggling. Very approachable staff. I was happy when the chef guided me through what was gluten free.
I would highly recommend this park. We didn't have a problem with parking.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maicie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review, 19 May 2014
Thank you for your recent review regarding your stay here with us at Alberta Holiday Park. I am so pleased that your little girls birthday was enjoyed and that the entertainers made sure that the children were kept busy.

We look forward to welcoming you back in the near future.

Many Thanks
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Rheine, Germany
2 reviews
Reviewed 26 April 2014 via mobile

We had a brilliant stay at this holiday park. The staff was very nice and well trained. There were lots of entertainment for children.
We had very much fun visiting this park. Problems were fixed very shortly. The whole park was very inviting. It is good for a family with children.

Stayed April 2014
Helpful?
Thank TheMicrowave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review, 2 May 2014
Thank you for your recent email regarding your stay here with us at Alberta Holiday Park.

I will be sure to pass your comments onto the team, and am pleased to read that your time here with us was enjoyed.

We look forward to welcoming you again soon.

Kindest regards
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essex
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 April 2014

We couldn't have wished for a nicer caravan. We were upgraded free of charge because we had to cut our weeks holiday short.
As for the staff, they were more than helpful. Service was excellent. We couldn't turn the television. I phoned reception and the lady said someone would be with us within five mins. He arrived in less than five mins. He turned the tele and gave us some helpful info on the area. Very friendly.
If you want a big holiday park with loads to do then dont book this one. However, if you want a park in a lovely quiet area where the staff add that personal touch then this park is for you.
The play area was very safe for all ages. We didnt use the outdoor pool but it looked very clean. The clubhouse wasnt over crowded. The food was lovely, we ate there most evenings. Once again the clubhouse staff were friendly and helpful.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank EssexYorkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review, 25 April 2014
Thank you for your recent review regarding your stay here with us at Alberta Holiday Park. I am so pleased to read that your time spent with us was enjoyed by all the family.

I will be sure to pass your kind words onto the team. Please accept my apologise with regards to the TV, but I am pleased to read that we were able to rectify this quickly for you.

Once again thank you for your review and we look forward to welcoming you again in the future.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Alberta Holiday Park - Park Holidays UK

Property: Alberta Holiday Park - Park Holidays UK
Address: Faversham Road | Whitstable, Seasalter CT5 4BJ, England
Region: United Kingdom > England > Kent > Seasalter
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 4 Speciality Lodging in Seasalter
Official Description (provided by the hotel):
One of the reasons people come to Alberta is because it’s so easy to get to. You can be relaxing by the pool while others are still stuck in traffic! But if you do fancy a trip out for the day - there's more than Canterbury, Rochester and the coastal resorts to explore. France is closer than you think so you’ll have time to top up with duty free before you leave! ... more   less 

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