I accept I only stated here for one night, arrived tired and late and didn't eat here apart from breakfast but my overall impression wasn't great. The postcode given took me three miles away and when I finally arrived and asked if this was a common problem the lady in reception said it was but offered no understanding or sympathy that it had been a problem. My room, number 26 was on the ground floor and it was ok but it smelt of damp and it started to irritate my nose and eyes after a while. The bed was lumpy and had a horrible plastic mattress cover on it which moved with me and ended up bunched up in the middle of the bed. The from above had the worst floorboards and felt like a herd of elephants every time the person above moved about which was a lot!
At 6am I was woken by the noise form able and couldn't get back to sleep. I had breakfast which had a good offer of choices but the items I chose from the the hot buffet were cold. When I checked out there was no "was everything alright" and I got a half hearted smile and no real acknowledgement.
I am not a fussy guest, most of my other reviews are three stars or more but at £90 a night for just me I expected better service and a more comfortable experience. No excuse when you are charging high prices in my view to have a noisy room or a cheap bed with plastic covers on it. Not the Best Western standards I normally find.
- Official Description (provided by the hotel):
- The Best Western Calcot Hotel is the perfect location for business or leisure in Reading and the surrounding Thames Valley area. Ideally located less than a mile from Junction 12 of the M4 motorway, on the A4 leading into Reading. Reading town centre is within 3 miles and access to the town centre is probably one of the least congested routes available. Very easy and quick to find and most importantly for a Reading hotel...an onsite FREE, floodlit car park for over 150 vehicles! ... more less
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- Also Known As:
- Best Western Reading
- Reading Best Western