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“decent hotel”
Review of Red Roof Inn Troy

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Red Roof Inn Troy
Ranked #3 of 5 Hotels in Troy
Certificate of Excellence
Sapulpa
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“decent hotel”
Reviewed 7 December 2012

This was a decent hotel. The check in staff was extremely helpful and kind. The room was acceptable, but the noise of the highway at night is absolutely horrible. The pool is small but adequate. It seems that they crammed all the guests in a not full hotel into the same wing, which I found rather odd.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank runningfamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 reviews from our community

Traveller rating
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    41
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    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Edwardsville, Illinois
2 reviews
Reviewed 14 November 2012

My friends and I was looking for a cheap fast trip near St. Louis. This hotel was perfect considering it being so close to St. Louis price was great. The front desk staff was excellent! Very friendly. We needed some extra things in our room and they were fast to deliver these items. They were willing to do what they could to achieve that our stay was the best. New upgrading is going on with their rooms. (flat screens, painting, bedding) These additions are look very nice in the rooms. Wonderful improvement. They offer just the right size breakfast, exercise room and pool. Housekeeping was very pleasent and rooms were nicely clean. My girlfriends and I cannot wait to return and definitely refering to a friend!!!

Room Tip: Rooms to the west may be slightly more quiet due to interstate near east side. Not a big deal though...
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank radtech10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDanGross, General Manager at Red Roof Inn Troy, responded to this review, 19 November 2012
Thank you for taking the time to post a review about our hotel. We do appreciate your comments and look forward to seeing when our renovation is complete.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Depew, New York, United States
Level 4 Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 November 2012

read reviews on this place before my trip to area and reviews were good...mine will not be the staff was awesome but that was about it, the room had bad smell of mold and old cigarettes and the room was filthy...the shower had more dirt in the corners that the last 15 guests total and the rugs were unsafe to walk on without shoes...the t.v. needed to be mounted on wall cause it was lower than the bed...the bed was like sleeping on springs and the phone kept blinking message and there was none...and the windows are single pane glass and you feel like your on the freeway next to you and we had the furthest room...never again unless they pay me!!!!

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anthony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDanGross, General Manager at Red Roof Inn Troy, responded to this review, 14 November 2012
Thank you for your comments and feedback regarding your recent stay. Red Roof Inn prides itself on a well maintained hotel. We spend a great deal of time ensuring that our rooms are clean and odor free. Red Roof Inn Troy Il is currently undergoing renovation. We will be sure to pass your comments along to our project manager so he can ensure any items that may have caused your issues can be addressed. We appreciate your business and please try to visit us again after the renovation is complete.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hatboro, Pennsylvania
1 review
Reviewed 11 November 2012

The staff at this hotel was great. The 2 rooms we have where spotless. The hotel was priced accordingly to the area and was one of the cheaper in the area. We have stayed at the Holiday Inn next door several times but now have a new place to stay for almost half the price. The pool area is much nicer at the Red Roof. The breakfast is better at Holiday Inn but for $50 more a night its better to go out for breakfast. Houskeeping did a great job in our rooms each of our 5 nights. We noticed during our say that the hotel has started doing some major updates to the rooms as well as the lobby. The staff told us they should be done in a few. months. This will make our choose of hotel even easier. We look forward to going back and seeing the changes.

Room Tip: close to St Louis
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDanGross, Manager at Red Roof Inn Troy, responded to this review, 12 November 2012
Thank you for your review of our hotel. We look forward to seeing you on your next trip when renovations will be complete.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naperville
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 November 2012

High priced for less than adequate accomodations. Most of the hotel smells like smoke covered with febreeze and mold. Breakfast consisted of old cereal, hard bagels and strange smelling milk. Room relatively clean with odd smell and I guess hot water and water pressure were an upcharge because I didn't get either of these. Also my room was roasting hot with the themostate at 60.The second night I opened the window to help with the heat. Room was also really loud (I was near the elevator). Employees were not really friendly and helpful. Also as another reviewer mentioned, people were smoking near entrance which you had to walk thru to get to lobby-ughh!! This hotel was over $90.00 a night for a really lousy experience.

Room Tip: Ask for room away from elevators or stairs preferably as far from smoking rooms as possible.
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JN271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Alabama
Level 6 Contributor
471 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 1 November 2012

This is a mediochre place at best with a smallish parking lot, average rooms and a below average "free breakfast". The bedding feels to be old and ready for replacement. Some of the breakfast was in the lobby area away from the other foods, didn't see it until I was done, Also, coffee was cold. Drive behind the poll area is rough and very narrow. Poorly sound insulated as you can hear traffic outside very clearly. The best part is the internet service works exceptionally well.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2012 via mobile

We needed a quick overnight stay, and this was a good value. Low cost, good service, and convenient location. The hotel seems older and shows some signs of wear and tear and had an odd smell. Pool was clean, but pool area is showing its age. Breakfast was bear minimum. Easy on-off to freeway. We took off in the morning, stopped at Walmart on the way, and were at the Arch in St. Louis in 40 minutes. This is not a hotel to vacation at, but a good convenient stop over in greater St. Louis area.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank g-acres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Roof Inn Troy

Property: Red Roof Inn Troy
Address: 2030 Formosa Rd, Troy, IL 62294-1387
Region: United States > Illinois > Troy
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Troy
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn Troy 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Troy Red Roof Inn

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