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“Don't waste your time and money.”

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Magnuson Hotel Calumet Park
Ranked #2 of 2 Hotels in Calumet Park
Reviewed 24 July 2014 via mobile

Advertise fridge and microwave pool hot tub do not have any of the following. When went down for breakfast in the morning which they said they have. Breakfast consisted of dried out doughnuts and coffee . Non smoking room has been smoked in many times. Staff is very under trained and management sucks as far as customer service.

  • Stayed: July 2014
    • Value
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2  Thank Bert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 13 of 13 reviews

Reviewed 21 March 2014

I am not sure if Lydia the Manager understands what customer services means in hospitality business today. She has constantly refused to sign a contract/explain the reason of her refusal to allow our group to the hotel for a conference. Even though she had previously agreed on a fixed daily room rate. She has refused to return calls, explained the reason for her actions. Very disappointed in the type of hospitality rendered by Lydia. I have started to believe that she has personal orientation going in rendering of services to unknown/known customers.

Room Tip: Avoid dealing with Lydia the Manager
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  • Stayed: January 2014, travelled on business
    • Value
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5  Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2013

Checked into a nonsmoking room with my daughters, room reeked of marijuana smoke. The room we were given next was not very clean, the towels were dirty, as well as the bathroom, and there was absolutely no wifi. The only upside to the hotel was the desk personnel Shirl was very friendly and a big help who let us use her hotspot from her cell phone. I informed the morning staff who was apologetic. Though the staff is friendly I don't see myself returning to this hotel again.

  • Stayed: March 2013
    • Value
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4  Thank JasmineT52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Magnuson Hotel Calumet Park

Address: 12800 S Ashland Ave, Calumet Park, IL 60827-6308
Region: United States > Illinois > Calumet Park
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #2 of 2 Hotels in Calumet Park
Price Range: £59 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Magnuson Hotel Calumet Park 2*
Number of rooms: 96
Official Description (provided by the hotel):
The Magnuson Hotel Calumet Park provides affordable lodging just 17 miles from downtown Chicago, with easy access to all local attractions. This Magnuson Hotel places you less than 30 miles from Standard Bank Stadium, US Cellular, Soldier Field Stadium, Brookfile, and Chicagoland Speedway. Magnuson Hotel Calumet Park is walking distance to many restaurants, and a short drive to shopping many shopping centers. ... more   less 
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