This hotel is in desperate need of repair and updates. Rooms show definite signs of wear and have seen better days. Our room smelled musty and very smoky. Entry keys needed be re-coded every day, they told us that the keys are sensitive to magnetic fields and cell phones, but this has never happened to us at other hotels. Room A/C was very loud and made it difficult to sleep. Fitness equipment was broken and didn’t work. When you can get in due to the broken door, the pool is way too small for the amount of people at this hotel and too cold to swim. The Breakfast was poor and understaffed. The quality wasn't worth what we paid for the room. Service was severely lacking as it took 2 days to get me a do not disturb sign for the door. Nothing worse than getting an early morning wake up knock from the maid who wants to clean your room. Do not stay here unless you can get super deal or just do not care about quality. We were very disappointed with this hotel.
- Official Description (provided by the hotel):
- Located close to the Great Lakes Naval Base, Six Flags Great America, Gurnee Mills Mall, Prime outlet in Pleasant Prairie , Wilmont Ski , Waukegan harbor, Abbott Park, Cancer Treatment Centers of America amongst other attractions. We are one of Lake County's premium sports, wedding and business destination. We truly are your home away from home. ... more less
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- Also Known As:
- Hawthorn Suites By Wyndham Waukegan / Gurnee / Wadsworth Hotel Wadsworth
- Hawthorn Suites Wadsworth
- Wadsworth Hawthorn Suites