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“Great hotel conveniently located to corporate offices.”

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Hilton Garden Inn Naperville/Warrenville
Ranked #1 of 6 Hotels in Warrenville
Certificate of Excellence
GreenLeadersBronze level
Johns Creek, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel conveniently located to corporate offices.”
Reviewed 21 July 2014

This hotel is convenitently located to the corporate offices located in Naperville, just off Hwy 88. Hotel is new, clean, and staff is friendly. Breakfast was very nice with a variety of options to choose from.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Perry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review, 24 July 2014
Thank you for taking the time to review our hotel. I was so pleased to hear that you had an enjoyable stay and that our staff was able to meet your needs. I will make sure to share your comments with our team. It is important for everyone to hear that providing great service makes a difference.
Thank you
Lou DeMarchi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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469 reviews from our community

Traveller rating
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139
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Riverdale, United States
1 review
Reviewed 14 July 2014

our hotel and room was neat and clean. staff kind and very helpful. we only stayed one night but really enjoyed our stay. during our stay we had a medical emergency and the staff and even other guests were kind and helpful

  • Stayed July 2014, travelled with family
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    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Paso, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2014

The two rooms next to us were full of noisy teenagers so sleep was almost impossible. There was no bath tub and the safety bar for entering the shower was unreachable behind the glass door. I'm not disabled but I do like to have a safety bar available to avoid slipping. No bath tub is a deal breaker for me.

  • Stayed July 2014, travelled with friends
    • Value
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    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank LCapshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review, 14 July 2014
Thank you for reviewing your experience at our property. I deeply regret and apologize that your stay was anything anything less than the best possible experience. We know that that having a traditional bath tub is important to you, I deeply apologize that our standard rooms all have a shower and for the inconvenience you experienced. I hope you continue to choose the Hilton Garden Inn for all your lodging needs while staying in the Chicago area!
Thank you
Lou DeMarchi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dayton, United States
1 review
Reviewed 2 July 2014

No complaints at all about this hotel except for the bed. It was the worst night of sleep I have ever had at a Hilton property. If they change out the beds in this hotel I would definitely stay there again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review, 4 August 2014
Thank you for taking the time to rate your experience at our hotel. I will make sure to share your comments with the appropriate parties. I was sorry to hear that you did not find our Garden Sleep System beds comfortable. I will look into the bed in your room and make sure that it is functioning properly. Thank you for staying with us and we hope that we can accommodate your lodging needs again in the future.
Regards
Lou DeMarchi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2014

As always, the Hilton Garden Inn is a great place to stay. The staff was friendly and helpful. The room was clean and quiet. I would recommend this facility to anyone who is looking for a nice place that gives you value for your money.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, United States
1 review
Reviewed 30 June 2014

This hotel is wonderful. The staff was extremely friendly. Evertyhing was very clean. The beds are adjustable and extremely comfortable. It is conveniently located by excellent restaurants, Target and highway access. I cannot think of anything negative about it.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Angela F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cave Creek, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 June 2014

Service was ok at best, asked for some local services, not much info on where to go and where to find service? Beds aren't very good, uneven and hard to sleep on. Towels are firm and hard, need softener.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review, 14 July 2014
Thank you for taking the time to review our hotel. It is neither our standard operating procedure nor our intent that any guest should have anything less than the best possible experience. We know that having properlocal area information is important, and will share your comments with the team. I deeply apologize for the inconvenience you experienced and hope you continue to choose the Hilton Garden Inn for all your lodging needs while staying in the Chicago area!
Thank you

Lou DeMarchi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Naperville/Warrenville

Property: Hilton Garden Inn Naperville/Warrenville
Address: 28351 Dodge Dr, Warrenville, IL 60555-1074
Phone Number:
Region: United States > Illinois > DuPage County > Warrenville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Business Hotel in Warrenville
#1 Green Hotel in Warrenville
#3 Family Hotel in Warrenville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Naperville/Warrenville 3*
Number of rooms: 135
Official Description (provided by the hotel):
The newly-renovated Hilton Garden Inn Naperville/Warrenville hotel features an ideal location just south of I-88, which makes it the perfect spot to access the 30-screen Regal Movie Theater, Latitude 42, and the many restaurants and businesses at Cantera. The brand-new lobby is highlighted by a modern décor and a cozy fireplace that creates the perfect atmosphere to hang out with friends or family. Stop by the Great American Grille to enjoy a delicious menu of salads, pastas, steaks, and fish for lunch and dinner, or you can unwind in the evenings in the Pavilion Lounge offering a variety of beer, wine, and cocktails. The spacious guest rooms feature complimentary high-speed Internet Access, flat screen TV's, mini-fridges, microwaves, and a spacious work areas that makes it easy to be productive away from the office. The property also features an indoor pool and fitness center to maintain your active lifestyle on the road. ... more   less 
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Also Known As:
Hilton Garden Inn Naperville/Warrenville Hotel Warrenville
Hilton Garden Inn Warrenville

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