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Hilton Garden Inn Naperville/Warrenville
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Reviews (560)
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All reviewsbuffalo wild wingswithin walking distancesuper targetgreat hotelhotel stayparking lotfast foodrestaurants and shoppingcomfortable roomsmovie theaterthe hotel staffwould highly recommend this hotelbusiness travelbusiness centereasy accessbreakfast buffetnaperville warrenville
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368 - 373 of 560 reviews
Reviewed 3 August 2014

The Marriott where our company generally puts us up was booked. Glad that it was. This HGI was very nice, and as it is about the same price, will be the new hotel of choice when next we have to travel to the Naperville area. Front desk staff very pleasant. Rooms and common areas clean, hotel set just far enough off the main road that it helps keep things quiet for sleeping. Free wireless in rooms, coffee/tea and water available in lobby, standard rooms have Keurig coffee maker, microwave and mini-fridge. Not sure why the complaints about no tub from other posters. The shower is a very generous size and water pressure is good. The floor of the shower is not slippery at all. Bed was very comfortable. AC worked great, although it was a little bit loud, but not loud enough to keep me from getting to sleep. Business Center in lobby with card access and a printer available. Did not have time to check out the pool, but they have one. Lots of shopping, movie theater & restaurants (mostly chain restaurants - both sit down and fast food), Starbucks and a Bank of America branch nearby - plenty within walking distance. The hotel has a bar in lobby and plenty of room for their breakfast setup. Breakfast was standard hotel buffet. Scrambled eggs, bacon, potatoes for the hot options. Cereals, fruit, yogurt and assorted pastries and breads on the cold side. Waitstaff very attentive with refilling coffee cups and quickly clearing tables. Good hotel for business travel. Will book here again most definitely.

  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank GoneTravelin07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this reviewResponded 4 August 2014

Thank you for taking the time to review our property. I was pleased to hear that our hotel service and location meet your needs while traveling for business. I will share your comments with the team, and hope to meet you the next time you stay with us.
Thank you
Lou DeMarchi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

Had to be in Naperville for a lacrosse tourney and stayed here. Rooms were clean, a/c awesome, complimentary breakfast buffet really good. There's a pool but we didn't use it. Workout room small but more than adequate.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank T1494CWstephanies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

Our family has stayed at this property many times, and I have stayed most recently for business in February. The facilities and service are consistently good, and the location can't be beat in and around Naperville. As is common with HGI properties, I get my best nights sleep in their beds, and this location is no exception.

  • Stayed: February 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Matt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this reviewResponded 24 July 2014

Thank you for taking the time to review our hotel. I was so pleased to hear that you had an enjoyable stay and that our staff was able to meet your needs. I will make sure to share your comments with our team. It is important for everyone to hear that providing great service makes a difference.
Thank you
Lou DeMarchi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

Due to my allergies and disdain for tobacco smell this hotel is a giant breath of fresh air.
Chelsea at the front desk was very friendly and helpful.
I enjoyed a steak dinner with salad at the hotel restaurant that was very tasty and priced fairly.

Room Tip: I was on the 4th floor and only heard two doors closing on other rooms all evening.
  • Stayed: July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Jim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

This hotel is convenitently located to the corporate offices located in Naperville, just off Hwy 88. Hotel is new, clean, and staff is friendly. Breakfast was very nice with a variety of options to choose from.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Perry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this reviewResponded 24 July 2014

Thank you for taking the time to review our hotel. I was so pleased to hear that you had an enjoyable stay and that our staff was able to meet your needs. I will make sure to share your comments with our team. It is important for everyone to hear that providing great service makes a difference.
Thank you
Lou DeMarchi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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