We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very Quiet Stay” 4 of 5 bubbles
Review of Candlewood Suites Chicago/Naperville

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Candlewood Suites Chicago/Naperville
Ranked #6 of 6 Hotels in Warrenville
Road Warrior
Level Contributor
138 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Very Quiet Stay”
4 of 5 bubbles Reviewed 30 March 2013

Spent a week here on a business trip, the hotel has a few issues but for the most part I enjoyed my stay.

This is an older "L" shaped Candlewood that appears to have recently undergone the interior renovation that was created by the graduate students at Savannah College of Art and Design. I really like the layout and design of these particular hotels, much better then some of the newer Candlewoods actually. It's a very comfortable and functional design.

All of the items in the room that were renovated were still in great shape, it's the old items that were not replaced that were the problems. For example the fridge was rather loud, the garbage disposal did not work, the sinks didn't drain well, the AC/Heating/Thermostat unit was hard to get the room at a comfortable temperature, etc. All of these items were part of the original design and had not been replaced though.

Those were the primary negatives though, everything else was great. The hotel is in a safe, nice, suburban area. It was really quiet at the hotel, never heard a peep from another guest in the halls or rooms making noise.

Internet worked great and was fast, speed tests showed 15Mbps upload and download speeds, you don't typically get upload speeds that fast in most hotels, a handful of hotels I have stayed in have had higher download speeds but not many and none ever had the upload speeds of this one. Internet is important in a business hotel and these guys don't skimp on it so kudos to them.

Cleanliness was great, had no issues in that department. Bed as with all Candllewoods was a Sealy Posteurpedic, mattress tag showed it was only about 5 years old and was still comfortable and had plenty of padding.

There is an open field in back of the hotel and apparently a skunk has taken up residence there so a couple of nights I was at the hotel the skunk sprayed in the middle of the night and stunk up the entire hotel. Not a big deal though, I'll take skunk smells over noisy neighbors any day....lol.

All in all I enjoyed this hotel and will return from now on anytime I'm in the Chicago area.

  • Stayed March 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank AlCzervik1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Candlewood60555, General Manager at Candlewood Suites Chicago/Naperville, responded to this review, 1 April 2013
Dear AlCzervik1,

We appreciate you taking the time to review the hotel. Thank you for the very kind review and we look forward to having you back soon! We are glad you like the renovated rooms as much as we do!

Have a wonderful week!

Joe Gurke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

70 reviews from our community

Traveller rating
    21
    25
    12
    4
    8
See reviews for
19
7
6
38
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Indianapolis
Level Contributor
154 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 11 March 2013

My sister and I stayed at this location on the first night of our Chicago weekend trip. We were delighted with the property!

We were there over the weekend, so the business area around the hotel was not busy. We went out to eat, so we did not take advantage of the *store* in the hotel. It did take us a little while to drive to a restaurant.

We were only there one night, so did not use the kitchen facilities in our suite, nor did we use the laundry or work-out room. I've almost come to expect the breakfast in the morning (staying with my husband using other chain hotels), so I did miss having that already prepared...but that was a minor consideration.

We found the suite to have a lot of roominess, and liked the lay-out of our suite. It was clean, and decorated nicely.

We found the front desk to be cheerful and helpful...no problems encountered there at all...check-in AND check-out!

I would stay here again if visiting the area.

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kathleen Rene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Candlewood60555, General Manager at Candlewood Suites Chicago/Naperville, responded to this review, 15 March 2013
Dear, Kathleen Rene,

Thank you for staying with us! We are glad to hear you enjoyed your stay here. Thank you for your review of our hotel and we look forward to having you stay with us again in the future.

Best Regards,

Joe Gurke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 2 February 2013

good hotel..
Nice staff/reception..

Its been a week im here and will be here for couple of months..

Best thing is kitchenette with Steel ware which helps travelers prepare food...
Convenience store: not much of my use as I eat Indian Veg food, but really handy for some beverages, washing powder...

Laundry is FREE... Awesome.. Sometimes problem is people dont remove the clothes. but thats about people staying..

Free DVD rentals.. not a great selection as per my choice but not bad too.. Good variety..

I have rated it as Average as per my 1 week stay I will edit + / - as my stay continues..

One point to improve would be to provide a basic start up kit in winter which includes Winter Cream/ Body lotion that would help.. If not in Convenience Store.. and complimentary Breakfast... some basic stuff like muffins / juice may be..

Will be back to edit later..

  • Stayed January 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Niranjandandekar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Candlewood60555, General Manager at Candlewood Suites Chicago/Naperville, responded to this review, 15 February 2013
Dear Niranjandandekar,

Thank you for taking the time to review our property! I hope you enjoy your stay with us and please feel free to contact me if you need anything during your stay.

Best Regards,

Joe Gurke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 19 August 2012 via mobile

Our family (mom,dad, 3 yo and 1 yo) needed a place to stay while visiting Chicago for the week. We really wanted a suite with a door and by the time we were booking this was the only place available. I was leery staying here due to the reviews, but gave it a chance-- turns out it was as described in the many reviews. The front desk staff were difficult, as stated in many other reviews. An important word to families- they only have ONE crib! Luckily we were able to borrow one from a friend in town. In their defense, I did not call to confirm the availability of the crib, but this is the first time in many hotel stays that we have not been able to get a crib or pack and play. Our thermostat did not work properly.

There were some positives- having dishes and cookware provided in the kitchenette was nice. So was the free laundry.

But bottom line, we will not be returning.

Stayed June 2012, travelled with family
Helpful?
Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Candlewood Suites Chicago/Naperville, responded to this review, 11 September 2012
Jackie S,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the kitchenette amenities.

However, We’re sorry about the crib issue.you received service (or quality) which was unacceptable. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments so we can add more cribs for guest use. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Warrenville hotels

Level Contributor
4 reviews
5 of 5 bubbles Reviewed 16 July 2012

This hotel is truly excellence in quality and customer satisfaction. It has a fully setup kitchen with appliances, the room is beautifully appointed with one of the most amazingly comfortable beds I have ever slept in. The front desk folks are awesome and welcoming; it is quiet, quiet, quiet. It was truly a place of comfort and relaxation and worth every penny. The locationis ideal and very scenic. I hope to be able to get this place again in the future. You really are home at this hotel.

Room Tip: Look for this on HOTWIRE. Its a 21/2 star rated hotel. Well worth the value.
See more room tips
  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TxAV8R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wheaton, Illinois
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 July 2012

As a "ComEd refugee" during extreme power outages, this was a good place to land! Pleasant staff, comfortable and clean rooms, with good - and FREE - internet connection. Love the convenience of the mini-kitchen too. Better fitness area than many bigger name hotels I've stayed at as well. I was familiar with the brand, but this was my first stay at this location; I would stay again and would recommend to others as well.

  • Stayed July 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KFouts_619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Bay, Florida
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 June 2012

Completed a 30 plus days in this property. The front desk staff was always helpful and treated me with genuine care. The hotel was recently renovated and the bed was comfortable. The room has full size fridge, two kitchen burners and microwave. All utensils, coffee maker and toaster was great to have. The laundry facility is free of charge (great feature). The housekeepers always kept my room in top shape. All basic needs for an extended stay made this an easy choice. If I have to return to this area this hotel is a sure return if they give me the great rate they did. Thanks Debbie and pass my thanks to all of your staff.

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MTV248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Warrenville
0.3 mi away
HYATT house Chicago/Naperville/Warrenville
0.3 mi away
Hyatt Place Chicago/Naperville/Warrenville
1.4 mi away
Country Inn & Suites By Carlson, Naperville
Show Prices
Show Prices
Show Prices
1.3 mi away
Hilton Garden Inn Naperville/Warrenville
0.3 mi away
Residence Inn Chicago Naperville/Warrenville
1.5 mi away
Embassy Suites by Hilton Chicago-Naperville
Show Prices
Show Prices
Show Prices

Been to Candlewood Suites Chicago/Naperville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Chicago/Naperville

Property: Candlewood Suites Chicago/Naperville
Address: 27 West 300 Warrenville Road, Warrenville, IL 60555
Phone Number:
Region: United States > Illinois > DuPage County > Warrenville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 6 Hotels in Warrenville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Candlewood Suites Chicago/Naperville 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Chicago Naperville Hotel, we put the amenities where they really count: in your room. Big and built for comfort, it's the ultimate suite for the business or relocating traveler. Each suite has a full kitchen complete with microwave and full size refrigerator.You can work efficiently at your desk with two separate phone lines and high-speed Internet. Relax in the over-sized recliner while you enjoy your favorite DVD/CD, or borrow hit CDs and movies from our video/CD library located at the front desk. Work off stress in our fitness center, or to curb those late night munchies visit the Candlewood Cupboard. Our setting is the perfect choice for relocation, business or leisure travelers. Located right off I-88 in the heart of Naperville's High Tech Corridor, we are just minutes from Lucent Technologies, BP Amoco, Tellabs, Nalco, downtown Naperville, NIU and DePaul University. We are an economical alternative when coming to the area to watch Nascar at the Chicagoland Motor Speedway. You may also want to come to the area to shop at the new Chicago Premium Outlets or experience some of our great dining options, such as Rock Bottom Brewery or Morton's Steakhouse or Maggiano s. We are also only minutes away from Hollywood Casino, Cantigny, and the Morton Arboretum. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, IHG and Travel Republic (UK) so you can book your Candlewood Suites Chicago/Naperville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Warrenville Hotel Warrenville
Candlewood Warrenville
Warrenville Candlewood Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing