I recently stayed at the HI Express in Waukegan with 2other families for our weekend trip to Six Flags Great America. From the moment we walked into the hotel, we were treated with exceptional customer service. The Front Desk staff were extremely helpful and kind, and went out of their way to help us with our evening meal accomodations. Our room was tastefully decorated and very clean. The hotel had just installed Direct TV which was another plus. The complimentary breakfast was quite abundant and had many choices. The pool is small but we overlooked that because everything else was so great. It was a quiet hotel even though they were booked with many families. The business center was small but had all of the equipment necessary. Overall, I would give this hotel an A for location, cleanliness, and amenities. I would give them an A+ on their employees and their friendly and helpful attitudes. Kate at the desk was extremely helpful and pleasant and should be recognized for her outstanding customer service skills.
- Official Description (provided by the hotel):
- This brand new Holiday Inn Express Hotel & Suites in Waukegan, Illinois is near Six Flags Great America and Great Lakes Naval Base.Our Waukegan hotel provides premium amenities and an ideal location off I-94 near the Gurnee Mills Outlet Mall, the Greenbelt Forest Preserve and the scenic Illinois State Beach Park. Your family will enjoy a comfortable stay at our Waukegan hotel near Six Flags Great America, one of the largest theme parks in the US. Our hotel in Waukegan also offers quick access to many other area attractions, like the Rink-Side Family Entertainment Center, Russell Military Museum and the Wildlife Discovery Center. Downtown Chicago is just 45 miles from our Waukegan hotel. Business travelers looking for lodging in Waukegan will be pleased by our Waukegan, IL accommodations, located near Amhurst and North Point Industrial Park and area businesses including CDW, Abbott, Baxter, Akzo Nobel and HSBC. Take advantage of our business services, which include three large meeting rooms, catering available. 24-hour business center and free high-speed, wireless Internet access for your convenience. During your stay at our smoke-free hotel near Six Flags be sure to enjoy the indoor pool, relaxing whirlpool, 24-hour fitness center and complimentary hot breakfast bar. Check out our great Waukegan hotel room deals and start planning your trip to the Great Lakes region today. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Waukegan
- Holiday Inn Express Waukegan