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“Awesome visit” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Waukegan

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Holiday Inn Express Hotel & Suites Waukegan
Ranked #5 of 16 Hotels in Waukegan
Vero Beach, Florida
1 review
“Awesome visit”
5 of 5 bubbles Reviewed 20 September 2012

I could not be happier with the overall experience I had with HI Express Waukegan. The rooms extremely clean the staff very helpful and the manager (Dan) was excellent and informative about the area. Not only would I stay again I would definitely recommend.

  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ellen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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124 reviews from our community

Traveller rating
    43
    47
    25
    2
    7
See reviews for
66
8
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33
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Winston GA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 August 2012

We were in town to watch out son graduate from Navy bootcamp. This hotel was very close to the Great Lakes Command and offered a nice place to sleep. The hotel also offers a shuttle to the graduation!! We were in room 118 on the first floor. The back door was right off our room which made coming and going very easy. The beds were very comfortable and were queen size. The room had a refrigerator and a microwave. The bathroom was nic and big. The only down side to it was that during our stay the hotel was installing Direct TV so sometimes the viewing was not up to par. I am sure it is fine now. The only down side was we had to chase after vending machines on upper floors that did not want to take change. They did not accept credit cards so make sure you bring cash. The Wal-mart and dunkin donoughts is right nest to the hotel and it is only a mile from Sundance Saloom where Sarge holds a great Meet and Greet for Naval families. This hotel offers free breakfast but due to the early hour we needed to be at graduation we did not try it. Overall this was a great hotel.

Room Tip: Ask for an upper floor if you want a coke at midnight ;)
See more room tips
  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marquette, MI
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 20 August 2012

I recently stayed at the HI Express in Waukegan with 2other families for our weekend trip to Six Flags Great America. From the moment we walked into the hotel, we were treated with exceptional customer service. The Front Desk staff were extremely helpful and kind, and went out of their way to help us with our evening meal accomodations. Our room was tastefully decorated and very clean. The hotel had just installed Direct TV which was another plus. The complimentary breakfast was quite abundant and had many choices. The pool is small but we overlooked that because everything else was so great. It was a quiet hotel even though they were booked with many families. The business center was small but had all of the equipment necessary. Overall, I would give this hotel an A for location, cleanliness, and amenities. I would give them an A+ on their employees and their friendly and helpful attitudes. Kate at the desk was extremely helpful and pleasant and should be recognized for her outstanding customer service skills.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jamsmqt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Level Contributor
89 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 2 August 2012

Pros:
Staff pleasant despite annoying teen age soccer teams (I was with one of them)
Bed is comfortable
Pool is nice

Cons:
No washer/dryer
Worst breakfast and coffee ever, see sheraton or marriott for a cheap but much better b-fast
Hot tub out of order
Closet sized business center with one pc
Construction or storage in lobby?
Very bad lobby and room coffee and no tea or chocolate
Two queen bed room is small
Questionable quality bathroom remodel
Next door bowling alley is scary at night

Room Tip: Top floors away from elevators.
See more room tips
  • Stayed July 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank annetho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syracuse, Ne
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 July 2012

Second time staying here and will stay again.Hotel is clean, staff friendly. Six flags is only 4 miles away. Lots of dining options close to hotel and also a walmart. Bowling located right behind hotel. 24 hour McDonalds within walking distance. Room was clean and beds were super comfortable with a soft and firm pillow. Room has a microwave, coffee maker and refrigerator. Nice pool area but hot tub was out of order when we stayed. The front desk did inform us the hot tub was out of order and there were also plenty of signs stating that-was nice to be informed right up front. My husband used the fitness center every morning. Breakfast was excellent-different choices each morning. Had scrambled eggs, biscuits and gravy one day. Cheese omelets one day and ham, omelets with peppers & onions the next. They also have a cool pancake machine that makes fresh pancakes. No waffle machine. Yogurt, fruit, cereal, oatmeal.
No complaints about this great hotel!

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nebraskamamamouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conroe, Texas
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 6 July 2012

We chose this hotel because of its proximity to the Great Lakes Navy base which is about a 10-minute ride away. No complaints at all. It is located right next to a shopping center, in a nice neighborhood. Hotel was very nice. Queen room was quite large and clean. Staff was very friendly and professional. The breakfast buffet was small but had a nice selection of food. There are lots of fast food and sit-down restaurants, as well as stores (Home Depot, Wal Mart,etc.) in the area.

I would definitely stay here again. We flew into O'Hare Airport - about a 45-minute ride to the hotel, with no traffic but traffic in Chicago can be extremely heavy at times, so plan accordingly.

Room Tip: Book early. Hotels in this area sell out quickly if there are any events going on at the navy base.
See more room tips
  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank susan p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sun Prairie, Wisconsin
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

This is a smaller HIE but it's newer and nicely balanced. We stayed in an oversized queen room. It was probably the biggest room we have seen. Lots of space and super clean. Breakfast was nice with eggs biscuits and gravy cereal... yogert juice and the breakfast room was spacious. Front desk was friendly. We went to great America and it was an easy shot to get there. Overall architecture great place to stay highly recommend it.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank carey w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Waukegan

Property: Holiday Inn Express Hotel & Suites Waukegan
Address: 611 Lakehurst Rd, Waukegan, IL 60085-6707
Phone Number:
Region: United States > Illinois > Lake County > Waukegan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Waukegan
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Waukegan 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
This brand new Holiday Inn Express Hotel & Suites in Waukegan, Illinois is near Six Flags Great America and Great Lakes Naval Base.Our Waukegan hotel provides premium amenities and an ideal location off I-94 near the Gurnee Mills Outlet Mall, the Greenbelt Forest Preserve and the scenic Illinois State Beach Park. Your family will enjoy a comfortable stay at our Waukegan hotel near Six Flags Great America, one of the largest theme parks in the US. Our hotel in Waukegan also offers quick access to many other area attractions, like the Rink-Side Family Entertainment Center, Russell Military Museum and the Wildlife Discovery Center. Downtown Chicago is just 45 miles from our Waukegan hotel. Business travelers looking for lodging in Waukegan will be pleased by our Waukegan, IL accommodations, located near Amhurst and North Point Industrial Park and area businesses including CDW, Abbott, Baxter, Akzo Nobel and HSBC. Take advantage of our business services, which include three large meeting rooms, catering available. 24-hour business center and free high-speed, wireless Internet access for your convenience. During your stay at our smoke-free hotel near Six Flags be sure to enjoy the indoor pool, relaxing whirlpool, 24-hour fitness center and complimentary hot breakfast bar. Check out our great Waukegan hotel room deals and start planning your trip to the Great Lakes region today. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Waukegan
Holiday Inn Express Waukegan

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