We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Clean and updated”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express Hotel & Suites Waukegan
Ranked #5 of 16 Hotels in Waukegan
Green Bay, Wisconsin
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Clean and updated”
4 of 5 bubbles Reviewed 28 October 2013

The hotel in general, as well as our room, was very modern, updated decor, and incredibly clean. I was very pleased with the cleanliness. No signs of bed bugs either.

Staff were quite friendly. Good location.

A couple of rants, however:

Hotel doesn't provide in-room luggage stands. Very inconvenient.

Continental breakfast area was very poorly staffed and furnished. Very few tables for a busy weekend. Many people left unhappy. Also, food was not prepared timely or kept stocked on the buffet.

Pool area reeked of chlorine, which is not a good thing. Area surrounding pool was moldy and mildewy and pretty gross.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsHSB13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

124 reviews from our community

Traveller rating
    43
    47
    25
    2
    7
See reviews for
66
8
9
33
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Springfield, Illinois
Level Contributor
137 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 10 October 2013

Standard Holiday Inn. Easy check in with some errors on final bill. Straightened out by friendly manager. Nice room. Ladies - bring shower cap and make up mirror. Poor bathroom lighting. Standard breakfast. Local chains for food in the area. There is a Starbucks nearby.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Semomu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Level Contributor
217 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed 3 October 2013

I've stayed at the Holiday Inn Express in Waukegan many times for business purposes. The rooms are always very clean and the breakfast is good and hot. The staff here is very friendly and helpful. You really can't go wrong staying at this hotel for the price.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ZWERGLDAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 5 September 2013

This hotel was nice and clean, with friendly staff. When we arrived we were told we were upgraded to a king suite which was great -- the room was really nice. The only complaint about this hotel is that is has EXTREMELY thin walls. The group in the room next to us was up all night long and we could hear every word. I called down to the front desk at one point and they said they would talk to them, but it still did no good. So I didn't really get a good sleep here. At least on the first night -- the second night wasn't as bad. If it hadn't been for the thin walls, it would have been a nice stay. It's only a 10 minute drive to Six Flags which is why we were in the area.

Room Tip: If the hotel isn't booked full, request a room without neighbors if possible. Otherwise you'...
See more room tips
Stayed September 2013, travelled as a couple
Helpful?
Thank itsjen64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Twin Cities, MN
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 September 2013

Comfy, clean room. Reasonable drive time to parking area for picking up the train to Chicago. Reasonably close to Zion beach area - beautiful and made for a fun day. Free breakfast options are the standard fare for places such as this, and is nothing to write home about, but at least not terrible either. We had reserved online in advance, and paid in advance so it was a no-refund reservation, from their own online reservation site. Upon returning home, we discovered our credit card had been charged a significant additional charge. When I called, I was told it was because night #1 was $x, night #2 was $x, and night #3 was $x, and we had only paid a total of $x. I pointed out that our reservation had lower amounts per night, and was paid in full, with no notice about potential additional charges. I was asked what website we reserved through; I think they assumed that we used one of the big third-party travel sites, but when I told them that I used their own website, they asked me to fax a copy of my reservation confirmation. Luckily I still had a copy and was able to do so. Within hours, they called back and confirmed that they were able to refund the additional charge. I assume this to be an innocent mistake, and was just grateful that I still had the confirmation info. Bottom line - the only real problem was quickly fixed, the original (and ultimate) rate that we paid was very reasonable for the area (which is why I jumped on it when I found it online), accommodations were as expected, clean and safe.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shatom J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 August 2013

We came in for our grandsons Navy Graduation. We were very unfamiliar with the area. My husband & I got lost coming off the high way and the front desk agent Emily gave us directions all the way to the hotel. Their entire staff was friendly and handled all of our concerns. Their FREE breakfast was wonderful! Their jacuzzi wasn't working but overall it was a great Holiday Inn.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LaurenD54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caeur D Alene
Level Contributor
516 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed 15 August 2013 via mobile

Friendly front desk clerk. Clean and new looking.
For me the gym is important and it is disappointing to bit have at least a bench and some weights.
Breakfast was ok as usual for the chain. No coffee left by 730 am. All 6 containers empty. This should beige closely followed.

Good but not great

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jaime U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Waukegan
0.2 mi away
Candlewood Suites Chicago Waukegan
0.5 mi away
Courtyard Chicago Waukegan/Gurnee
0.4 mi away
SpringHill Suites Chicago Waukegan/Gurnee
Show Prices
Show Prices
Show Prices
0.4 mi away
Residence Inn Chicago Waukegan/Gurnee
2.7 mi away
Sleep Inn at Great Lakes
Sleep Inn at Great Lakes
#1 of 2 in Lake Bluff
4.0 of 5 bubbles 103 reviews
1.2 mi away
Red Roof Inn Gurnee - Waukegan
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites Waukegan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Waukegan

Property: Holiday Inn Express Hotel & Suites Waukegan
Address: 611 Lakehurst Rd, Waukegan, IL 60085-6707
Phone Number:
Region: United States > Illinois > Lake County > Waukegan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Waukegan
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Waukegan 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
This brand new Holiday Inn Express Hotel & Suites in Waukegan, Illinois is near Six Flags Great America and Great Lakes Naval Base.Our Waukegan hotel provides premium amenities and an ideal location off I-94 near the Gurnee Mills Outlet Mall, the Greenbelt Forest Preserve and the scenic Illinois State Beach Park. Your family will enjoy a comfortable stay at our Waukegan hotel near Six Flags Great America, one of the largest theme parks in the US. Our hotel in Waukegan also offers quick access to many other area attractions, like the Rink-Side Family Entertainment Center, Russell Military Museum and the Wildlife Discovery Center. Downtown Chicago is just 45 miles from our Waukegan hotel. Business travelers looking for lodging in Waukegan will be pleased by our Waukegan, IL accommodations, located near Amhurst and North Point Industrial Park and area businesses including CDW, Abbott, Baxter, Akzo Nobel and HSBC. Take advantage of our business services, which include three large meeting rooms, catering available. 24-hour business center and free high-speed, wireless Internet access for your convenience. During your stay at our smoke-free hotel near Six Flags be sure to enjoy the indoor pool, relaxing whirlpool, 24-hour fitness center and complimentary hot breakfast bar. Check out our great Waukegan hotel room deals and start planning your trip to the Great Lakes region today. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, IHG, Travel Republic (UK), Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites Waukegan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Waukegan
Holiday Inn Express Waukegan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing