I should have known we were in trouble when I told th woman behind the counter how pretty her grand daughter wqs and she said, "I know". We went into the first room, and it was relly dirty. the carpet looked like it might have been red about 20 years ago, but now it just had a black, greasy feel to it. There was no way I was going to put my baby down anywhere in that room. so i went to the desk and changed rooms for one upstirs, she said the carpets had just been cleaned, so i thought it might be better. WRONG! this room was even worse, the toilet didn't work, and there was a fabulous view of the jiffy lube (or midas, something) bays and trash cans. They were kind enough to refund my money, although they wanted to keep $12. I got all my money back. This place was on the MWR brochure, and you should know tht anyone who pays can advertise there. Did i mention we were charged $213 and their weekly rate was $225 advertised on their sign. STAY AWAY FROM ANYWHERE ON GREEN BAY ROAD, THEY ARE ALL DUMPS!!!! We were fortunate after calling frantically every other hotel on the MWR, and the clerk Paul at the Comfort Inn on Belveder Rd held their last room for us. Upon arrival, Paul and the manager Ken went out of their ways to be accomidating, we had a clean room overlooking a beautiful grass field, and we felt very welcome. Ken and Paul saved our trip! When we go back for our sons A school graduation we are looking forward to going back there.
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- Also Known As:
- Americas Best Value Inn & Suites - Waukegan / Gurnee Hotel Waukegan
- Americas Best Value Inn And Suites - Waukegan / Gurnee
- Americas Best Value Inn Waukegan
- Best Western Waukegan
- Waukegan Best Western