We just stayed over night from a Wednesday to Thursday morning. Staff was friendly and welcoming unfortunately, once you go to your room you begin to pick up a musty smell. The carpet was filthy with stains all over. The free internet wi-fi reception was very poor so you needed to go to the lobby area to make it work. The towels were very old and to our surprise there was a leak in the bathroom coming from upstairs. The staff, very apologetic, switched us to another room. Again there was a musty smell, we were so glad we were just staying for the night. In the morning, we could not make it for breakfast since it was over by 9:00 AM. We tried to get some ice before we left, but the ice machine was broken! We would never recommend a place like this. Good luck!
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- Also Known As:
- Americas Best Value Inn & Suites - Waukegan / Gurnee Hotel Waukegan
- Americas Best Value Inn And Suites - Waukegan / Gurnee
- Americas Best Value Inn Waukegan
- Best Western Waukegan
- Waukegan Best Western