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“Great hotel - Excellent value”

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Candlewood Suites Chicago Waukegan
Ranked #4 of 16 Hotels in Waukegan
Certificate of Excellence
Reviewed 24 March 2014

Just returned from a 3-night stay @ Candlewood Suites in their 1-bedroom suite. Excellent accommodations: roomy, updated, quiet, good amenities. Customer service was excellent: friendly and helpful. Hotel is in close proximity to several restaurants and stores. When in the area, we will stay there again.

Room Tip: Complimentary late checkout is available.
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  • Stayed: March 2014, travelled with family
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1  Thank SpringwaterH0use
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this reviewResponded 25 March 2014

Dear SpringwaterH0use:

Thank you for the wonderful review on the Candlewood Suites/Waukegan, IL. I'm thrilled you were pleased with our accommodations and customer service.

Best regards,
Robie Sustayta
Area General Manager

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64 - 70 of 106 reviews

Reviewed 3 March 2014

I stayed at this hotel to attend my son's graduation from Navy boot camp. The front desk employees were helpful, the proximity to the Naval base was within 9 minutes and the room exceeded my expectations for being updated, comfortable and clean. The room was actually gorgeous with a refrigerator and kitchenette. I will definitely stay again.

Room Tip: This hotel has a deal with local restaurants who will deliver directly to your room. I ordered from...
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  • Stayed: February 2014, travelled solo
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2  Thank loveHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this reviewResponded 6 March 2014

Dear LoveHR:

Thank you for the wonderful review on your recent stay at the Candlewood Suites / Waukegan, IL. We look forward to seeing you again next time you are in our area.

Best regards,
Robie Sustayta
Area General Manager

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Reviewed 14 January 2014

I was reluctant to book our stay here because it was SUCH a good deal, but thought to take the chance based on reviews. SO glad we stayed! Our sailor and a fellow sailor was able to hang out with my husband and I in the room and it didn't feel cramped at all. With the couch and recliner and extra chairs in the room, it was comfortable. The bar was big enough to put our Thanksgiving spread (Yes I cooked Thanksgiving dinner and hauled it 12 hours for our son!) Keep in mind there is NO oven in the rooms. But there is a full size fridge WITH icemaker, dishwasher, coffeemaker, microwave and 2 burner cooktop stove and sink. Oh yes, AND a pantry! We did booked the suite with the bedroom separated from the living area and it worked out GREAT! We didn't use the laundry room or mini gym on site BUT we did see it and was surprised on how nice it was. True, no breakfast served here BUT you have a full kitchen to make anything. Don't hesitate to stay here, the staff was wonderful and friendly.

  • Stayed: November 2013, travelled with family
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1  Thank Christa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this reviewResponded 15 January 2014

Dear Christa D:

Thanks for the GREAT review. I'm so glad that you had the chance to experience the comfort and value that the Candlewood Suites brand offers.

Thanks for making the Candlewood Suites/Waukegan, IL your home away from home over the Thanksgiving holiday!!

Best regards,
Robie Sustayta
Area General Manager

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Reviewed 6 January 2014

We chose this hotel due to its close proximity to the Pleasant Praries Outlet Mall in Wisconsin. After a long afternoon of shopping on Christmas Eve, the relaxing room and friendly staff was a welcome. Nearby restaurants were closed already as it was quite late on Christmas eve (Chipotle etc.) - so we ate in the only open place in a town nearby - a Chinese buffet.

The room was large and clean with a well stocked kitchenette for food preparation. Fridge, Coffee Maker, Stove top. We just made coffee in the morning - and had our own stash of food for a small breakfast. (It was Christmas morning and everywhere was shut!) This is a pretty handy feature if you have kids!

The bathroom was spacious and clean and the bed was large and comfy. Personally I found the pillows too soft, but that's because I sleep on rock hard ones at home myself! But that's not a criticism, just an observation.

They also have a vending machine and gym and laundry which we did not use. We did however use the free wifi.

The parking is free in the hotel complex.

Definitely recommend the stay here - there's a shopping mall nearby also if you need to buy anything! But Pleasant Prarie is where the bargains are at!

Room Tip: The rooms on the ground floor were handy as we didn't have to lug the bags too far! And the grou...
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  • Stayed: December 2013, travelled as a couple
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1  Thank NMTY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this reviewResponded 7 January 2014

Dear NMTY:

Thank you for the wonderful review. I'm pleased to hear you found our team members friendly and welcoming. Next time you’re in the Waukegan, IL area, please be our guest again.

Best regards,
Robie Sustayta
Area General Manager

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Reviewed 26 December 2013

We needed an inexpensive place to stay for one night and booked a room here through Travelocity. We were worried that the price would lend itself to questionable conditions, but that was not the case. The receptionists was very friendly. The studio layout was nice and spacious with a kitchen. It was very clean and we were very happy with our stay. We were told the price was low because it lacked things like a pool and hot tub, but that was no concern to us once we stayed there. There were even restaurants close by that delivered to the hotel. We will be back!

  • Stayed: December 2013, travelled with family
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1  Thank Shaina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this reviewResponded 6 January 2014

Dear Shaina D:

Thank you so much for your positive feedback on the Candlewood Suites / Waukegan, IL. I'm so glad you were able to take advantage of the value that the Candlewood Suites brand offers and we look forward to seeing you again soon!

Best regards, Robie Sustayta
Area General Manager

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Reviewed 13 December 2013

I stayed in this hotel for 2 weeks and i must say, this was one of my best experience in hotel stay in US. The main reason was the location and the facilities provided by the hotel. The kitchenette facility was just amazing. I was able to cook some food for myself to my taste and that's the best one can get when away from home and one who loves cooking.
Also the location was in close proximity from walmart and shuttle service was available for office pickup and drop.
I would visit the place again when I am in waukegan.

Room Tip: The room are all good but sometimes the smell of other people cooking in adjacent rooms could be bot...
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  • Stayed: June 2013, travelled on business
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1  Thank siddubey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this reviewResponded 6 January 2014

Dear Siddubey:

I was so excited to hear the Candlewood Suites brand met all you needs while you were visiting the Waukegan, IL area. And I agree, there is nothing better than preparing food to your own taste to bring that "home away from home" feeling with you during your travels!!

Thanks for staying with us!

Best regards,
Robie Sustayta
Area General Manager

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Reviewed 25 November 2013

I had stayed in this hotel with my family on a long term business trip, this hotel was good and was economical. but felt the room was very small for the stay with family. one dis-advantage was there was no business center computer for us to browse or to take print-outs. Overall the stay was good.

  • Stayed: February 2013, travelled on business
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Thank DuraimuruganTM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this reviewResponded 4 December 2013

Dear DuraimuruganTM:

Thank you for the four star rating and thanks for staying at the Candlewood Suites Waukegan while you were in the Waukegan, IL area. In the event you are in the area again, please inquire of the availability of one of our one bedroom suites which accommodate a family of four nicely. In addition our property does offer a complimentary business center that includes printer and scanner capabilities adjacent to the front desk.

Best regards,
Robie Sustayta
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Chicago Waukegan

Address: 1151 S Waukegan Rd, Waukegan, IL 60085-6719
Phone Number:
Region: United States > Illinois > Lake County > Waukegan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Waukegan
Price Range: £54 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Chicago Waukegan 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. Our Candlewood Suites - Waukegan/Gurnee is a 4-time Quality Excellence Award Winner. Spacious and built for comfort, each of our suites has a full kitchen complete with microwave and full size refrigerator. You can catch up on work with an oversized executive desk with two phone lines and free high speed Internet in every room. Relax in the overstuffed recliner while you enjoy the cable TV, listen to your MP3 or watch movies on a VCR / DVD player. Borrow your favorites from our free DVD library at the front desk. Work off some stress in our Fitness Center or visit our Candlewood Cupboard, where you can purchase meals, snacks and sundry items at competitive prices. Our setting is the perfect choice for business or leisure travelers. The Candlewood Suites Chicago - Waukegan is located just minutes from everything including: Businesses: Great Lakes Naval Training Center, Abbott Laboratories, Cardinal Health, Baxter, Medline, Omnicell, PCI, Uline, Yaskawa Attractions: Six Flags Great America, Gurnee Mills - Mega Mall, Ravinia Festival Grounds, Lake County Fair Grounds Universities: Rosalind Franklin University, Chicago Medical School, College of Podiatric Medicine, CLC We are proud to offer our guests free membership in Priority Club Rewards. Come and let our friendly staff help you to enjoy a truly remarkable hotel. ... more   less 
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Also Known As:
Candlewood Suites Chicago Waukegan Hotel Waukegan
Candlewood Suites Waukegan
Candlewood Waukegan
Waukegan Candlewood Suites

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