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“Bad Choice”

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Ramada Waukegan Great Lakes
Ranked #10 of 16 Hotels in Waukegan
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1,243 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Waukegan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

Our room wasn't ready when we arrived at 3:15. There was no apology, & was told it wasn't their fault

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
2 Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada W, General Manager at Ramada Waukegan Great Lakes, responded to this review, 24 June 2014
Dear Danielle C.,

Thank you for bringing this to my attention. You are correct that check in time is 3pm, and our rooms should be available for check in at that time. I apologize that you had to wait for your room.

Ron Shelton
general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Waukegan Great Lakes

Property: Ramada Waukegan Great Lakes
Address: 200 N Green Bay Rd, Grand Ave & Green Bay Rd, Waukegan, IL 60085-4411
Phone Number:
Region: United States > Illinois > Lake County > Waukegan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 16 Hotels in Waukegan
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Waukegan Great Lakes 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
Ramada Waukegan Gurnee Hotel Waukegan
Ramada Inn Waukegan

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