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“Anytime when we go to Chicago area, we will stay at this hotel.”

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BEST WESTERN PLUS Oakbrook Inn
Ranked #1 of 3 Hotels in Westmont
Certificate of Excellence
Guangzhou, China
Level Contributor
5 reviews
5 hotel reviews
“Anytime when we go to Chicago area, we will stay at this hotel.”
5 of 5 bubbles Reviewed 21 June 2011

We came from China to visit my daughter. This hotel is not big but feel like your home.
The room is clean, the amenities make the guest very conventient. The location is perfect because it is not far from downtown Chicago and airports, about 25 munites drive, the employees are very nice and helpful, the breakfast is perfect for us.

Anyway we like this hotel and we will be back when we go to Chicago area in the future.

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lucyshi55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKBROOKINN, Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, 23 June 2011
Thank you for sharing your comments, we truly appreciate the feedback. Glad to hear that you enjoyed your stay and felt like home. We do our best to make our guest happy! Have a happy day!

~Umesh Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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485 reviews from our community

Traveller rating
    296
    118
    37
    18
    16
See reviews for
163
106
31
129
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Minneapolis, Minnesota
1 review
5 of 5 bubbles Reviewed 17 June 2011

Stayed 4 nights while attending a conference in Lombard,

The staff were friendly and accommodating though I didn't request much. Morning complimentary breakfasts looked great though I couldn't indulge due to diet restrictions. Chose this hotel as I wanted coffeemaker, refrig, microwave in room to accommodate my diet. Free wi-fi too.

Very pleasant, clean hotel and room. Bed was verey comfortable. In room heating/cooling controls were helpful given the peculiar weather during my stay. No elevator in hotel so anyoone with mobility disability might have problems. Easy on/off hwy access though there is some hwy noise at night (can't have your cake and eat it too!)

Cost is reasonable and would definitely choose this hotel again when I'm in the area.

  • Stayed June 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank duckylipton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKBROOKINN, Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, 4 July 2011
I am very glad to hear that you enjoyed your stay. I am sorry about the highway noises at night. Thank you for choosing our Bestwestern.

~Umesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis< IN
Level Contributor
126 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 19 May 2011

Its unfortunate that this motel is in this location. It has a great staff and is very clean. The beds are very comfortable and the breakfast has just about anything you would want. However if you are staying here be sure you have an even numbered room. The odd numbered rooms are on the highway side which is right outside the windows. It appears that most of the close by restaurants have closed. Had to go about 2 miles from the motel.

Room Tip: Even numbered room
See more room tips
  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NovTraveler01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKBROOKINN, Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, 4 July 2011
I am so sorry for the highway noises, but i am happy to hear you enjoyed the complementary breakfast, and rooms. Thank you!
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Chicago
1 review
5 of 5 bubbles Reviewed 16 April 2011

The staff and accommodations were nice and the staff was extremely cordial and always doing anything to be helpful. Would definitely recommend this location to sanyone trsveloing to the Chicago Westmonta area.

Room Tip: Just call ahead; the staff is very accommodating.
See more room tips
  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dcs01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKBROOKINN, Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, 5 July 2011
I am very glad to hear you enjoyed your stay! Thank you very much, we appreciate that you enjoyed our complementary breakfast, and room service.

~Umesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Italy
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 7 January 2011

The hotel is located in Westmont in an easy to reach location. Good if you have a car. Closed to a very nice village even if the location where the hotel is situated is not very nice looking. We met kind people and they were always ready to support us in case of needs. Breakfast is basic. Very good if you visit Chicago area and use it for the night.

  • Stayed December 2010, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
innkeeper14105, Director of Sales at BEST WESTERN PLUS Oakbrook Inn, responded to this review, 11 January 2011
The Hotel would like to thank you for your kind words. We are glad you enjoyed your stay, and hope to see you again in the future.
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Brazil
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 7 December 2010

Recently traveled to Chicago and chose a hotel a bit away from downtown. Cost effective because we were out almost the entire day. Staff efficient but not veeeeeery polite. !!

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dalll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
innkeeper14105, Director of Sales at BEST WESTERN PLUS Oakbrook Inn, responded to this review, 11 January 2011
We at the Hotel would like to thank you for your review. We hope you enjoyed your stay and will consider us for your future travel. We are listening to our guests comments and are striving to improve. Sincerely, thank you for taking the time to comment.
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Illinois
1 review
2 of 5 bubbles Reviewed 7 December 2007

I WISH I had read these reviews first. Their website boasted that this location was newly renovated. With mention of goose down bedding and in-room DVD/CD players. This sounded ideal. We had never stayed at a Best Western Hotel before so we thought we would give this one a try. While the outside was welcoming the inside was not. This location is STILL in the renovation process! A sign at the front desk greeted us with a warning and apology of noise taking place from 9:00 am until 5:00 pm during the renovation. Mattresses were piled up on the landing above us. Some were sitting outside of rooms in the opposite hallway and carpeting appeared to be removed from some of the rooms. Based on the hotel appearance we weren't confident the kitchen would be in much better condition. We opted to skip the cookies at night and the breakfast buffet the next morning. There weren't many guests in this hotel, yet we were booked in a room that faced the highway so we heard the traffic all night. Typically, don't hotels fill their best rooms first? It was not the renovated hotel we expected. Certainly not even worth the internet rate we received. When I contacted customer service they sent us an email apology on 'behalf of the hotel management'. However, they still haven't updated the website to tell travelers they are still renovating. I can honestly say I would not recommend this hotel to anyone. Very disappointing!!

  • Liked — Leaving it!
  • Disliked — Everything!
  • Stayed November 2007, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank IllinoisMrsdoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
innkeeper14105, Director of Sales at BEST WESTERN PLUS Oakbrook Inn, responded to this review, 17 February 2011
Dear IllinoisMrsdoo,

I apologize that I am the first/only person to respond to your review. I am new at the Best Western Plus, Oakbrook Inn. First I assure you that we have completed any major renovations. We are always striving to be better and generally have some small project underway, for example we recently upgraded all refrigerators in each of our guest rooms.

We do listen to our guest's comments and work to make recommended improvements. Thank you for making time to comment on your stay, I would like to personally invite you to give us another chance to earn your business.

Sincerely,
Donna J. Osborn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Oakbrook Inn

Property: BEST WESTERN PLUS Oakbrook Inn
Address: 669 Pasquinelli Dr, Westmont, IL 60559-1251
Phone Number:
Region: United States > Illinois > DuPage County > Westmont
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Westmont
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS Oakbrook Inn 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Westmont
Westmont Best Western

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