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“Great hotel!!”

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Best Western Plus Oakbrook Inn
Ranked #1 of 3 Hotels in Westmont
Certificate of Excellence
Reviewed 21 May 2014

The hotel staff was very friendly and helpful. The breakfast far surpasses that of similar hotels. The property and rooms were extremely clean and very comfortable. For our purposes, the location was great. Close to downtown Chicago but at a third of the price compared to staying in the downtown area.

  • Stayed: May 2014, travelled with friends
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Thank Terri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKBROOKINN, Front Office Manager at Best Western Plus Oakbrook Inn, responded to this reviewResponded 27 May 2014

Thank you for giving us a review on TripAdvisor! We are very pleased to know you have enjoyed your stay with us as we try our best to ensure our guests happiness, and the relaxation feel of home away from home! Please do give us a call next time when you're in the area, we would love to see you again!

Thank you for choosing our Best Western Plus Oakbrook Inn
Stay with people who cares~♥

Flora
Front Desk

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262 - 268 of 525 reviews

Reviewed 19 May 2014

My hotel room includes two queen beds, a desk and ergonomic desk chair, a fridge and microwave, large, flat-screen tv and DVD player, an alarm clock, iron and ironing board, and two telephones. The beds are comfortable, with clean linens and four plush pillows per bed. There are plenty of lamps, space for hanging clothes, and a large full-length mirror. The bathroom is moderately sized and stocked with plenty of clean, absorbent towels. Soap, shampoo, conditioner and lotion are provided in large, wall-mounted dispensers.

The heating and AC unit runs quietly. There is some noise from the fridge and from the road. I can hear a television from another room. My room has an adjoining door, something I’m not particularly fond of. Coffee and tea are available 24 hours a day in the breakfast room, and delicious cookies are provided in the evening.

The hotel has free Wi-Fi, and it works well. The only issue is that the password you are given for your stay will only work for two devices. If you have more devices in your family that need internet access, ask for additional passwords at the front desk. The passwords are simple enough that it’s easy to guess another room’s password, which someone had apparently done for my room, since I was only able to connect one device.

The staff members were polite, knowledgeable, and efficient.

Breakfast includes bread for toast, bagels, cereal, waffles, sausage, yogurt, milk, coffee, and tea. There is also an omelet station where omelets are cooked to order.

All in all, this hotel exceeded my expectations for a Best Western. I would stay here again.

  • Stayed: May 2014, travelled with family
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Thank SouthpawKB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKBROOKINN, Front Office Manager at Best Western Plus Oakbrook Inn, responded to this reviewResponded 20 May 2014

Thank you for giving us a review on TripAdvisor! We are very glad you have enjoyed your stay with us as we try our best to ensure our guests happiness, and the relaxation feel of home away from home! Please do give us a call next time when you're in the area, we would love to see you again!

Thank you for choosing our Best Western Plus Oakbrook Inn
Stay with people who cares~♥

Flora
Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

the extras are not great but the basic room and bed are great would have liked better breakfast, snack and internet experience I guess the price was okay for the "affluent" area The front desk staff were friendly and checkin and checkout were fast

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
Thank Charles G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKBROOKINN, Front Office Manager at Best Western Plus Oakbrook Inn, responded to this reviewResponded 13 May 2014

Thank you for taking your time giving us a review. Our sincere apologies for not exceed your expectation during your stay, as it is our goal to ensure you and all of our guests have enjoyable stay with us of all time. Once again we would like to thank you for letting us known of suggestions and we are implementing them as we speak. Please do consider giving us another chance next time when you're in town and it is our sincere wish to make you happy.

Thank you for choosing our Best Western Plus Oakbrook Inn
Stay with People who cares~

Flora
Front desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2014

This was our 2nd time to stay here. We were here in 2011 for 5 days and we came back. We will stay here anytime we come to Chicago. It is easy to drive into the city from this hotel. They now have fresh made omelets for breakfast and warm cookies in the evening. The beds are so comfortable, I would sleep in if I could.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Jo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKBROOKINN, Front Office Manager at Best Western Plus Oakbrook Inn, responded to this reviewResponded 12 May 2014

Thank you very much for such a nice review here on Trip Advisor! I really appreciate you taking the time to leave such a nice review. Anytime you are in the Chicago area, we will be waiting for you! So, don't ever hesitate to give us a call. We would love to have you back! Thank you again!

Kelly Poulos

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Reviewed 8 May 2014

We were pleasantly surprised at the new look to the hotel lobby. It has been remodeled and they are in the process placing the finishing touches within the lobby area and breakfast area. The most awesome feature of this was the new elevator! This is a great addition and will be appreciated by all guests having to use it. However, for our stay it was not in operating order as they needed to obtain the final inspection with a working phone in the elevator :( This was a bummer as we had a lot of luggage, but managed. This is not the fault of the hotel, just the process they have to go through. The hallways and the rooms have new carpet and the owner mentioned new beds and soon new window treatments. The beds are definitely better and we slept well with the room facing the parking lot (ask for a room facing the parking lot or you will be facing a major road with road noise). The breakfast was great, good variety with eggs to order, sausage, muffins, bagels, cereal, French toast, biscuits & gravy, yogurt, bananas, apples, juice, coffee. This is better than most hotels we have stayed at. I would definitely recommend this hotel with its friendly staff, great breakfast and newer look.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank akginaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKBROOKINN, Front Office Manager at Best Western Plus Oakbrook Inn, responded to this reviewResponded 12 May 2014

Thank you for your review here on Trip Advisor! We appreciate your kind words and understanding the process we must go through. It has been a little rough, but we're getting there. When we finish everything, it will all be worth it! Anytime you are in the Chicago area, please don't hesitate to give us a call to make your reservations. You are always welcome here. Thank you!

Kelly Poulos

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Reviewed 3 May 2014

We retired several years ago and moved from Melrose Park, IL. to a small town near Galena, IL. We go back for doctor visits and shopping and to visit family. This is the ONLY hotel that does NOT send my allergies into high gear! I am extremely sensitive to dust and dust mites. Every other hotel would cause me to awaken with an instant sinus infection. The air in every room in this hotel is clean, there is no dusty or musty smell.and I have never had a problem with my sinuses after staying here. I don't know how they did it during all of the construction, but it never bothered me. I actually look forward to staying there.

Everyone of the staff members, from the front desk to the "behind-the scenes" people is both friendly and courteous and always very helpful.

  • Stayed: April 2014, travelled as a couple
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Thank Roberta D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKBROOKINN, Front Office Manager at Best Western Plus Oakbrook Inn, responded to this reviewResponded 5 May 2014

Thank you very much for your review here on Trip Advisor! We really appreciate you taking the time to share your thoughts on our hotel. Anytime you are in the Chicago area, please don't hesitate to give us a call to make your reservations. This is your home away from home and we look forward to having you again. Thank you!

Kelly Poulos

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Reviewed 1 May 2014

I booked our bus group from Ontario Canada in this hotel based on several favourable reviews on the internet.
When I contacted the hotel I was extremely pleased with the polite & courteous service I received.
Every one in our group liked the rooms which were clean and tidy. The elevator was out of service waiting an inspection but other than that we were quite satisfied.
It's located in close proximity to several restaurants and we felt quite safe walking in the evening after supper.
We would definitely stay here again.

Room Tip: I always like to have a ground floor room but the second & third floor rooms were fine too
See more room tips
  • Stayed: April 2014, travelled with friends
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Thank Gerry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKBROOKINN, Front Office Manager at Best Western Plus Oakbrook Inn, responded to this reviewResponded 9 May 2014

Thank you so much for giving us a review on TripAdvisor! We take in great pleasure ensuring your pleasant stays and the best comfort to your group!
Regretably elevator weren't available upon your arrival due to inspection delay, but we hope to make your next stay even better.
Please give us a call next time to make the reservation, and we love to to see you again soon!

Thank you again for choosing our Best Western Plus Oakbrook Inn
~stay with people who care ♥

Best Western Plus Oakbrook Inn Staff Team ♥

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Oakbrook Inn

Address: 669 Pasquinelli Drive, Westmont, IL 60559-1251 (Formerly BEST WESTERN PLUS Oakbrook Inn)
Phone Number:
Region: United States > Illinois > DuPage County > Westmont
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Westmont
Price Range: £70 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Oakbrook Inn 2.5*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, Cancelon, HotelsClick, HotelQuickly, Evoline ltd and 5viajes2012 S.L. so you can book your Best Western Plus Oakbrook Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Westmont
Westmont Best Western

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