We had 3 rooms at this hotel for a family/business trip. Here are the good and not so good of what we experienced.
-very good breakfast, including an omelette bar with very friendly service...nice way to start the day
-location was good...easy to catch the train into the city (about 5 mins away from Clarendon Hills or Hinsdale stations), safe, etc.
-friendly service at the desk, breakfast and housekeeping
-rooms were clean
-fresh baked cookies and milk every night
Not as good
-one of our rooms had an air conditioner that stopped working during the night
-one of our rooms had a heater that smelled like burnt hair when it was turned on (thank goodness we didn't need the heater) and set off the smoke alarm in our room
-the audio on the dvd player took some messing around to get to work (audio cables in back of tv were very touchy)
-checkout time on guestroom doors was noon, actual checkout was 11am (although the staff was very understanding about the disparity)
All in all, the price was very fair for the location and service. The physical plant of the building needs some work.
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- Also Known As:
- Best Western Westmont
- Westmont Best Western