Housekeeping computers to front desk were down & our check-in took 45 min. Then when we went into our room, we discovered that that room was already occupied and the people's belongings were all in drawers, closets, etc. We had to go back down to get another room. I understand that it was not the fault of the employees, but I believe there should be a back-up plan.
Everything else seemed up-to-par ~~ bed is quite comfortable too.
- Official Description (provided by the hotel):
- Situated 16 miles north of O’Hare International Airport in the stylish North Shore district, The Westin Chicago North Shore blends style and elegance with the convenience of a full-service hotel. ... more less
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- Also Known As:
- Westin Chicago North Shore Hotel Wheeling
- Westin Hotel Wheeling
- Westin Wheeling
- Wheeling Westin