I stay in a lot of Starwood hotels throughout the world because of my company. I ended up staying at this Hotel for 4 days because my SO had a conference at the Hotel. My first surprise came when I found out that this Starwood Hotel is almost double the price of the one I stayed at in Paris several months earlier. That was the conference rate too.
Unlike the amenities at most Starwood Hotels, this one seems to be focused on extracting time and money from clients whenever they can. The other reviewer is right on, it is very expensive. A can of pop is $5 (rather than $1.50 in PARIS) and others things are EXTRAGAVENT.
The staff is also very unfreindly unless you pull up in a limo. The high end crowd seems to be the focus of the staff of this hotel and you know from the attitude of the staff which "crowd" you fall into.
Also - Do not lock you key in your room in this hotel. You will undergo a examination that is similar to waterboarding of terrorists. They asked me in writing to list the contents of MY room, why I was there, etc. etc. Took almost 2 hours... I telecommute and told the staff I have telecons scheduled, but they did not care. I was the one who locked my self out of the room so it was not their problem.
If you are not cindy Crawford or George Cloony, say somewhere else.
BTW: The very nice desk clerk at the NY Westin I was at two weeks before told me that Westin pays their staff to enter "nice comments" about their hotels. If you look at my other reviews you can see I am not a Starwood employee. I wonder about so of the other reviews here./
- Official Description (provided by the hotel):
- The Westin Chicago North Shore is 16 miles north of O'Hare International Airport in the prestigious North Shore district, blending style and elegance with the convenience of a full-service hotel. ... more less
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- Also Known As:
- Westin Chicago North Shore Hotel Wheeling
- Westin Hotel Wheeling
- Westin Wheeling
- Wheeling Westin