Apparently there was a misunderstanding as to the date of our reservation. I wondered about weather or not he got the numerical date right, as we repeated it back and forth several times, but we also repeated the day of the week back and forth so I thought all was well. He had quoted me a price of $50 for the room. When we got there, I was told that the reservation was for the wrong day and that they would try to get us a room ready. He charged me $65, apparently for the inconvenience to him. He said it would take about 10 min. We checked every 10 min. but they kept saying it would be about 5 more minutes. After about 40 minutes, when we asked yet again, they told us the room was ready. Although we were right around the lobby, and checking regularly, no one bothered to tell us.
During our wait, my daughter and her husband arrived with no previous arrangements. I told them they may not be able to get in there since they seemed to be struggling to get a room ready for us. They checked anyway, and got a room immediately for $50. They were settled in before us arriving 45 minutes after us, with no reservation, and at a cheaper rate.
When we finally got into the room, it was okay, although we had a roll-away instead of the double queen we had wanted. The big problem was the air-conditioner didn't work. It was on when we left for dinner, but when we came back, it had been unplugged and there was black soot around the outlet. I was afraid to plug it back in.
The room was fine (apart from the lack of air conditioning) but the trouble getting it was more than it was worth. We've stayed here years ago with no problems, but we won't be back even though it is just 1/2 a block from my brother-in-law.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia and Hotels.com so you can book your Sun Inn Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.