We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“pretty good experience was there for a week and then got...”
Review of Super 8 Woodstock

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Super 8 Woodstock
Ranked #3 of 3 Hotels in Woodstock
Reviewed 6 October 2013

  • Stayed: August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Christopher S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
DannyC-GM, General Manager at Super 8 Woodstock, responded to this reviewResponded 11 October 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Write a Review
Reviews (156)
There are newer reviews for Super 8 Woodstock
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

109 - 115 of 156 reviews

Reviewed 3 October 2013

Any pictures depicted as rooms in this hotel should be marked as false advertising. There are two problems at this hotel, first the staff was unbelievable. We stayed here due to a group outing in the area. We were a group of mainly adults and a handful of very well-behaved children. We asked the front desk clerk if we would be able to use the breakfast area to have dinner and watch our favorite college football game as a group. We were denied. However; the manager was called to help the front desk clerk process my card payment and the manager (slightly more friendly than his employee) approved the use of the room and even helped take the chairs off the table for us. As we were sitting/standing in the room discussing our day and having a snack, the front desk clerk stuck his head around the corner and shushed us and told us to be quiet. I understand this was a common area in the hotel but our group was not loud nor were we conducting ourselves in a boisterous manner. Later, we were told that a member of our group clearly saw that the front desk clerk was watching porn on the computer behind the desk from a side window. (Again...we had children with us). Needless to stay, we ended up eating at a restaurant down the street. The other problem was the room...ugh...DIRTY!! In the pictures, every bathroom looks clean and shiny, this is not the reality. The 3 adults in our room did not use the shower, it was not clean. A few of the wash cloths were stained, greyish and dirty. The coffee machine area had opened packages that were left instead of being tossed, as if we would use them. The whole room could have used a really good cleaning; ie. dusting, vacuuming. The smell of smoke did not cause us problems inside our room, but it permeated the hall on the first floor and was really overwhelming. An overall bad experience. Anyone who rated this hotel as even passable has very low expectations. The rate was on the low end, but I still expect a modicom of cleanliness and friendliness when I am paying to stay.

Room Tip: Stay somewhere else.
  • Stayed: September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kellie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DannyC-GM, General Manager at Super 8 Woodstock, responded to this reviewResponded 11 October 2013

Thank you for taking your time and writing us a review. We are sorry for your experience with us. This wont happen again. We do our best to keep you satisfied. Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

We were part of a group of 3 that Stayed on 9/28. Others in the group are putting their incidents here. SO here is what I encountered. I went down for breakfast at about 8:45 AM Sunday Morning. The breakfast area was pretty close to full. The desk manager was taking a carafe from the coffee maker and put it out for use. When he was walking back from the coffee serving area he once again passed the coffee maker. An elderly woman sitting at a table asked the desk clerk where she could get hot water and held up her cup. He turned, pointed to the hot water spigot on the coffee maker and walked away. He only moved about 5 or 6 ft away. Another hotel guest asked the lady if she wanted hot water. She said yes. He got it for her and she thanked him. While the desk clerk stood there and watched. This sums up the overall Customer Service we received.

  • Stayed: September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jim Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DannyC-GM, General Manager at Super 8 Woodstock, responded to this reviewResponded 11 October 2013

Thank you for taking time and writing us a survey. We always try to keep our customer happy but there might be some slight misunderstanding. We try to train our staff much better way. We are sorry for the misunderstanding. Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2013

  • Stayed: September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank jmgchicago
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
DannyC-GM, General Manager at Super 8 Woodstock, responded to this reviewResponded 28 September 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 August 2013

We needed to stay near Huntley for a family and friends type of weekend. This location was convenient. It's clean, comfortable and relatively quiet, and the front desk staff were very courteous. There is a breakfast in the morning from 6-9 and free Wi-Fi so this was a great find for us.

  • Stayed: August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank JudyFT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DannyC-GM, General Manager at Super 8 Woodstock, responded to this reviewResponded 28 September 2013

We are very happy that you liked our service. We can do anything to keep our guest happy. Give us another chance to serve you again. Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2013

The front desk staff was far from friendly--not a great welcome. We booked a non-smoking room but had to run the gauntlet past the 2nd floor line of smoking rooms that truly stunk up the place to get to our room. Our room was freshly painted, had fairly new carpet, & the bathroom was clean. However, the chairs at the room's table were filthy & had spots all over of them. We have recently stayed at other Super 8 several times & found them to be a great value. We will not return to this location.

Room Tip: If you are a non-smoker ask for a room far from the smoking rooms; however, it seemed that the rooms...
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DannyC-GM, General Manager at Super 8 Woodstock, responded to this reviewResponded 28 September 2013

We are sorry for the bad smell in the room. We can do much better next time give us another chance to serve you..

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2013

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
1  Thank Donald A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
DannyC-GM, Manager at Super 8 Woodstock, responded to this reviewResponded 12 August 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Also consider these accommodations in or near Woodstock
8.3 mi away
Comfort Inn
Comfort Inn
#3 of 4 in Crystal Lake
98 reviews
10.9 mi away
Super 8 Hampshire IL
Super 8 Hampshire IL
#1 of 1 in Hampshire
96 reviews
7.7 mi away
Hampton Inn - McHenry
Hampton Inn - McHenry
#1 of 2 in McHenry
434 reviews
Show Prices
Show Prices
Show Prices
10.0 mi away
Holiday Inn Express Hotel & Suites Chicago-Algonquin
8.3 mi away
Country Inn & Suites By Carlson, Crystal Lake
14.5 mi away
Super 8 Richmond
Super 8 Richmond
#1 of 1 in Richmond
149 reviews
Show Prices
Show Prices
Show Prices

Been to Super 8 Woodstock? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Super 8 Woodstock

Address: 1220 Davis Rd, Hwy 47 & 14, Woodstock, IL 60098-4643
Phone Number:
Region: United States > Illinois > Woodstock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Woodstock
Price Range: £45 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Woodstock 2*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Travel Republic (UK), Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Super 8 Woodstock reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Woodstock Super Eight
Woodstock Super 8

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing