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“Watch your credit card statements after staying here”

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Comfort Inn Batesville
Ranked #2 of 2 Hotels in Batesville
Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Watch your credit card statements after staying here”
Reviewed 13 July 2008

The hotel was ok, no elevators. After checking our credit card statement the next month, I discovered that we were charged a seperate fee of $10.00 that was not on our bill when we left the hotel. I called and inquired about this charge. After many long distance phone calls, I was finally told it was because I stole a pillow!! Why on earth would I even want a dirty hotel pillow?! No pillows from the hotel were taken and I am working on getting with charge removed. Watch your credit card statements after staying at this hotel!!

  • Disliked — accused of stealing a pillow and charged on my credit card
  • Stayed May 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank redwing0c0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LotusConsultantsLLC, Director of Sales at Comfort Inn Batesville, responded to this review, 12 August 2011
Dear Guest,
Thank you for taking the time out of your day to write this review. We deeply regret your stay was not above satisfactory, and we have improved our property to address your concerns.

EVERY hotel has to maintain its room inventory and hold guests accountable for missing items. We apologize and understand your frustration about being wrongly accused of taking a pillow. Our housekeepers are assigned rooms to clean and keep track of the rooms' inventory and report any missing items to the General Manager immediately. When you check out, we will not know if there are any missing items until the housekeeper comes in to clean the room. Of course, if there was anything missing, it would not show on your check-out bill.
It is always important to check your credit card statements, after staying at ANY hotel. In case of discrepencies, you can always contact the manager and we will gladly clear up any mistakes or confusions.

To date, we have rennovated the interior of the hotel including the lobby and the breakfast area. Also, our new breakfast menu feature over THREE HOT ITEMS! Our customer service is now improved due to mandotary weekly trainings of all staff including housekeeping. Since your review, two years ago, many positive changes have been implemented to this hotel. The rooms now feature modern decor and new bedding. There is FREE WI-FI, and over 70+ CABLE channels to enjoy. Our INDOOR swimming pool is popular with families and kids love it during the winter seasons. We also would like to announce a strategic partnership with our neighbors, the 24-hour fitness center..."ANYTIME FITNESS"...complementary for any of our guests!! Please come stay with us again and see our improvements, mention this listing for an additional 10% off your stay!!! Thank you for your candor, and we hope to see you again soon!
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42 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Additional Information about Comfort Inn Batesville

Property: Comfort Inn Batesville
Address: 112 State Road 46 E, Batesville, IN 47006-7654
Phone Number:
Region: United States > Indiana > Batesville
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Batesville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn Batesville 2.5*
Number of rooms: 56
Official Description (provided by the hotel):
COMFORT INN Our Comfort Inn(R) hotel in Batesville, IN will get you rested and ready for anything. We are conveniently located off Interstate 74. Enjoy the beauty of southeast Indiana at the nearby Liberty Park, or explore other local attractions near our Batesville hotel, including: Hillcrest Golf & Country Club Hill-Rom headquarters Batesville Casket Company Margaret Mary Community Hospital We want your work day with us to be as efficient as if you were in the office, which is why our leisure hotel offers copy, fax and printing services. Other hotel amenities include: Free WiFi Indoor heated pool Free weekday newspaper Get going with a great breakfast. Start your trip to Batesville with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Our premium bedding will leave you rested and refreshed in the morning, just in time to enjoy our signature free hot breakfast. Get mentally and physically refreshed in one of our cozy guest rooms, all of which feature a TV and hair dryer. Some rooms have a desk and whirlpool. Whether you are traveling for business or leisure, alone or with the family, our Comfort Inn hotel will ensure your next trip to Batesville is a success. Reserve a room with us today! ... more   less 
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Also Known As:
Batesville Comfort Inn

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