We wanted to take the kids and get out of the house last weekend, so we tried to find a hotel with a pool somewhere close to Bloomington. Since it was IU's homecoming weekend, this was next to impossible. We were very excited to find space available at Holiday Inn Express in Bedford. The website gave several options, but we called the hotel phone number to book.
When we arrived, our room was a smoking room. We had been very clear about needing a nonsmoking room when we called to make our reservation. However, the hotel was completely booked, and they could not change our room once we were there. Fortunately, the weather was nice enough to open the window for several hours, but it didn't help the sticky floor in both the bathroom and on the carpet.
We really enjoy staying at Holiday Inn Express all across the country, but this time they were overwhelmed with the huge number of people staying that weekend. The breakfast area was full in the morning, but that's not a big deal. However, the staff who was monitoring and refilling things was in a foul humor, telling my spouse that she was "ready to ring someone's neck". There were three people on staff in the breakfast area, and they were all frazzled and negative, complaining loudly.
The hotel is a nice facility, but they seemed overwhelmed on this stay. I would be willing to give it another chance on a less crowded weekend. The kids did have a great time at the pool, and my spouse and I enjoyed the hot tub and sauna.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Bedford has 64 rooms, jacuzzi suites and mini-suites available. Guest room amenities include: 2 phones with 2 lines, data port & voice mail. We also feature two large meeting rooms, 24 hour business center, 2nd floor rooms with pool view. Wireless high speed Internet access available. Stay Smart at the Holiday Inn Express Hotel. We offer: free Express Start breakfast bar, free local calls and Priority Club Rewards benefits. ... more less
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- Also Known As:
- Holiday Inn Express Bedford Hotel Bedford
- Holiday Inn Bedford
- Bedford Holiday Inn