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“Very nice property - great stay”

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SpringHill Suites Bloomington
Ranked #6 of 24 Hotels in Bloomington
Certificate of Excellence
Indianapolis, Indiana
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very nice property – great stay”
Reviewed 24 August 2014 via mobile

I stay at Marriott properties exclusively. Springhill suites is a new downtown property in Bloomington, and is very nice. The staff displayed excellent customer service. It's within walking distance to very good restaurants in the downtown area.

Stayed August 2014, travelled on business
Helpful?
Thank Chad P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHSBloomington, Manager at SpringHill Suites Bloomington, responded to this review, 30 September 2014
Thank you so much for taking the time to get on Trip Advisor and share your comments about our hotel! I will definitely share the comments with the team since our service is so important! I am happy you enjoyed our location, close to all the restaurants and bars but without all the noise! We cannot wait to welcome you back soon!

Sincerely,

Cathleen Hennessey
Assistant General Manager
cathleen.hennessey@whitelodging.com
812-337-7772
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

183 reviews from our community

Traveller rating
    136
    40
    5
    2
    0
See reviews for
82
22
5
41
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Russian first
  • Any
English first
San Francisco, California
Level Contributor
133 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 17 August 2014

Just a place to lay down after spending the day working but what a nice way to do it! And when I came dragging in at midnight and had a difficult time finding parking- Ben stepped up to take care of it. Really helped me out as I was at the end of my rope.
Tastefully decorated, large room. Good breakfast too.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Kat E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHSBloomington, Front Office Manager at SpringHill Suites Bloomington, responded to this review, 22 August 2014
Thank you so much for taking the time to review our property on TripAdvisor. I am so glad that you enjoyed the suite, breakfast, and most importantly, our staff service. I absolutely cannot WAIT to pass on your kind words to Ben. Ben works overnight at our front desk and is a spectacular asset to our team so I am thrilled that he impacted your stay. Please let me know if you return to Bloomington. It would be my pleasure to book your reservation myself!

Sincerely,

Katie Boehner
Operations Manager
Katherine.Boehner@WhiteLodging.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ravenna, Ohio
Level Contributor
235 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 12 August 2014 via mobile

Clean, comfortable bed, big tv channel section, nice adjustable reading lights on bed. Quiet for being in downtown area.

Room had area for working that was separated from bed area with sliding frosted glass. The sofa was big enough for an adult to sleep. Exercise room had two Treadmills, elliptical, weights and small lap pool.

Big variety free breakfast. Eggs, bacon, pastries, fruit, oatmeal and more. Lobby had xbox games and some board games.

Garage has 8'2" clearance but then drops to 6'9" or 7'2" within about 100 feet. Don't bring a tall vehicle ! $7 a day with in and out privileges,

Stayed August 2014
Helpful?
1 Thank Leslie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHSBloomington, Front Office Manager at SpringHill Suites Bloomington, responded to this review, 22 August 2014
Thank you so much for your positive review on TripAdvisor! I'm so glad you noticed many aspects including the comfortable bed, quiet building, extensive breakfast, and extra touches like our XBOX 1. You bring up an excellent point regarding our garage- we are the only hotel downtown to have our own private, secure underground garage, but due to this fact it does have a low clearance. We, of course, welcome all guests however and have many other parking arrangements. If a guest is bringing a particularly large vehicle, we always invite them to contact our Sales Coordinator who can actually reserve them a private parking area from the City of Bloomington. Thank you again for your review, and we hope to welcome you back soon!

Sincerely,

Katie Boehner
Operations Manager
Katherine.Boehner@WhiteLodging.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alpharetta, Georgia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2014

Our third time at this new property! What a welcome change to Bloomington! The property itself has a great location and very clean but the absolute BEST part of this property is the staff! They try very hard at this hotel to make everything perfect which is not always easy with kids in a college town. Highly recommend and hope to see you all again very soon! The Slone Family!

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Slone_rangers1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHSBloomington, Front Office Manager at SpringHill Suites Bloomington, responded to this review, 9 August 2014
Thank you so much for writing a review on TripAdvisor, Slone Family!! My heart has been absolutely WARMED by reading it! I sincerely appreciate your having noticed our genuine care of our guests, and believe that such care will continue to drive our success in Bloomington. I especially appreciate this review because you have stayed with us several times including IU Graduation, so we have certainly had time to make an impression! I look forward to hosting you on your next visit to Bloomington!

Sincerely,

Katie Boehner
Operations Manager
Katherine.Boehner@WhiteLodging.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 August 2014

It's a great, new hotel that I highly recommend but the hotel rooms have a design flaw which make the bathroom awkward. Specifically, they went with an oriental style, sliding door to the bathroom which does not seal and which does not have a lock. So, if you are by yourself or with someone you are very comfortable with, it's great, but it could make for awkward situations otherwise. The bathroom is big enough for them to build a separate wall/door for the toilet which would solve everything but as constructed it is a really bad design. Ignoring that, the rooms are fantastic and the hotel is great. On the date of my stay (8/2/14) they were having a problem with the cleaning staff as the desk was dirty and one of the two glasses they provide was already used. That was probably a fluke and I would definitely stay there again and do recommend it. The location is fantastic - just two or three blocks to the central square with tons of restaurant and bar options.

  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank WadeAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHSBloomington, Front Office Manager at SpringHill Suites Bloomington, responded to this review, 9 August 2014
Thank you for choosing the SpringHill Suites on your recent trip to Bloomington. I am so glad that you enjoyed your suite and location. Simultaneously, I would like to apologize for any frustrations with the design of your suite. We graciously welcome any feedback as it only helps our continuous improvement. I hope that we will get the opportunity to welcome you back to Bloomington!

Sincerely,

Katie Boehner
Operations Manager
Katherine.Boehner@WhiteLodging.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oak Park, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

This hotel is in a good location, walkable to restaurants and Indiana University campus. The staff people were all very friendly, the rooms new and clean. Sitting area in the room provides a nice bit of extra space. Great on-site amenities, small fitness room, laundry, very small pool, bar, tiny store with necessities etc. And breakfast was included. I would definitely stay here again. Small design issue in my opinion is the opaque glass insert in the bathroom door in the room--light coming through can disturb those sleeping in the beds just outside.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank ReallyLinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHSBloomington, Front Office Manager at SpringHill Suites Bloomington, responded to this review, 9 August 2014
Thank you so much for taking the time to review our hotel on TripAdvisor! I am glad that you enjoyed our myriad of amenities, and hope that we can welcome you back to Bloomington on your next trip!

Sincerely,

Katie Boehner
Operations Manager
Katherine.Boehner@WhiteLodging.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 August 2014

The Springhill Suites in Bloomington made visiting IU with a prospective student perfect. The location was great putting us in walking distance to a wide variety of dining options and local hangouts. The hotel has a convenient lower level parking garage. The staff couldn't have been more helpful. The IU student at the front desk helped us get our bearings and suggested restaurants for dinner. She even answered a few questions about the school for us. The room was clean, beds comfortable, good lighting, good water pressure and nice desk/sitting area with free wifi. Breakfast was included however we did not have time to stop by. If in Bloomington again, Springhill will be our first choice for a hotel.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHSBloomington, Front Office Manager at SpringHill Suites Bloomington, responded to this review, 9 August 2014
I am absolutely thrilled to read your review of our new hotel. I am glad to see you enjoyed our suites, location, and most importantly, our staff service. Our associates genuinely care about our guests and I'm glad that this made an impact on your stay. Please visit us on your next trip to Bloomington!

Sincerely,

Katie Boehner
Operations Manager
Katherine.Boehner@WhiteLodging.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Bloomington

Property: SpringHill Suites Bloomington
Address: 501 N College Ave, Bloomington, IN 47404-3830
Region: United States > Indiana > Bloomington
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 24 Hotels in Bloomington
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — SpringHill Suites Bloomington 2.5*
Number of rooms: 158
Official Description (provided by the hotel):
The SpringHill Suites Bloomington is the newest hotel in the Marriott brand and is ideally located in the heart of downtown, within walking distance to the Indiana University campus. Situated off College Avenue, guests will appreciate easy access to Kirkwood Avenue and the square, as well as affordable downtown parking in the underground garage ($10 Daily Fee). The suites are highlighted by modern amenities including HD TVs, free WiFi, and in-room mini-fridges and microwaves, and guests are sure to get a great night's sleep in plush Marriott bedding. The spacious suites also offer 25% more space than traditional hotel rooms, and the separate seating area includes a pull-out sofa that is perfect for traveling with friends and family. Start your day off right with the complimentary breakfast buffet offering scrambled eggs, assorted pastries, and Dannon(R) yogurts, and unwind in the evenings with drinks and a small bites menu from the lobby bar. This hotel provides guests with a selection of free weights and cardio equipment to help you maintain their workout routine while away from home, and they can take a reinvigorating swim in the indoor pool. With over 1,200 sq. ft. of flexible event space, this hotel is also a great venue for hosting business meetings and receptions near IU. The brand-new SpringHill Suites Bloomington has the perfect combination of amenities and a prime location to make it stand out among Bloomington hotels. ... more   less 
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