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“Nice location, pricey”

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Hilton Garden Inn Bloomington
Ranked #4 of 24 Hotels in Bloomington
Certificate of Excellence
GreenLeadersBronze level
Reviewed 2 July 2014

Location was nice for Bloomington, but we didn't get a whole lot for a higher price than some other chain hotels. No complimentary breakfast and had to pay for parking. Pool is very, very small. Attached restaurant, Coaches, was quite good - big portions of bar & grill type meals.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank corinnah670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (621)
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412 - 418 of 622 reviews

Reviewed 1 July 2014 via mobile

Stayed here for 3 nights while attending a trade industry conference. Had to have room keys and swipe card to public parking garage that adjoins hotel reprogrammed more than once. Elevator was slow and noisy. Food served at conference was adequate. Rooms facing College Avenue are noisier. Overall rating: average and a bit overpriced for the property.

  • Stayed: June 2014
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1  Thank Nipscophil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KirbyBrown, General Manager at Hilton Garden Inn Bloomington, responded to this reviewResponded 19 August 2014

Thank you for your review. I wanted to let you know we have replaced our key encoder due to some of the key issues we were having. We hope to have you as a guest again soon.

Sincerely,

Kirby Brown

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Reviewed 30 June 2014

I spend 40 nights plus per year in hotels and most in Hilton brands. I have only experienced one other Hilton that was worse than this one. It would be nice if the bed would have had a box spring and I would like to see hotels have multiple hardness of pillows, some soft and some very firm. This hotel did not offer the normal up keep of the rooms I am use to from other Hilton hotels. The bathroom door was coming apart, the faucet looked like it had been cleaned with sand paper, one of the floor tiles was cracked and the desk showed signs of wear and really needed to be refinished. Only one of the phones in the room worked, and four of the accessory outlets had no power (this causes major issued when you count on your phone charger to charge your phone - but with no power in the outlet, no CHARGING OF THE PHONE). I think maintenance needs to spend a little more time in this particular room. I did experience a nice stay if you look past the hard mattress, the almost none existant pillows, the power issues and the overall condition of the room.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KirbyBrown, General Manager at Hilton Garden Inn Bloomington, responded to this reviewResponded 29 July 2014

Thank you for taking the time to review your stay with us. I think its safe to say that your stay was not what we would want it to be, and I want to assure you that your feedback is appreciated. We are in the process of upgrading all of our in room mattresses. The platform bed is designed to replace the box spring, and we believe that the mattress was the actual problem. Maintenance has been working deligently to make sure the others issues you mentioned are addressed as well.

Thank you so much, and we hope to have the opportunity to serve you again in the near future.

Kirby Brown

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Reviewed 28 June 2014

Unfortunately, this hotel was booked for a future trip we are planning to Bloomington; the front desk staff went out of their way to help us locate another hotel; staff went above and beyond to accommodate us; we were always greeted with a smile when we passed the front desk; cookies and coffee in the lobby were delicious!!!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Ellen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

This hotel compared to others that I've stayed in and around Bloomington is by far the best! The location is perfect. I recommend this hotel over others when traveling to Bloomington Indiana. I hope that when my daughter who is a senior at IU gets married that she chooses this hotel!

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Klay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014

The Hilton Garden Inn in Bloomington Indiana is a nice place. We are glad we stayed there. Everything was very clean. The room was clean. The lobby was clean. All the people who work there seem to be clean. However the food in Coaches was not so good.

Room Tip: Ask for a view of the sheriffs offices
  • Stayed: June 2014, travelled with family
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Thank Bergdorff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

Excellent facility and great staff. Adjacent parking structure is very accessible from hotel by walking across small courtyard. Enjoyed my stay. TripAdvisor 200 character minimum is ridiculous, I don't have anything else to say.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Bloomington

Address: 245 N College Ave, Bloomington, IN 47404-3949
Phone Number:
Region: United States > Indiana > Bloomington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Bloomington
#3 Family Hotel in Bloomington
#5 Romantic Hotel in Bloomington
#6 Business Hotel in Bloomington
Price Range: £94 - £437 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Bloomington 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Bloomington is located in the heart of downtown, within walking distance to a variety of boutiques and shops, and just a short drive to Lake Monroe, Brown County State Park, and Nashville Indiana - a historic artist colony. It is also perfect for parents visiting Indiana University. Guest rooms offer complimentary high-speed Internet Access, large work stations, marble bathrooms, and flat screen TVs. The property also features pool and whirlpool. ... more   less 
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Also Known As:
Hilton Garden Inn Bloomington Hotel Bloomington
Hilton Bloomington
Bloomington Hilton Garden Inn

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