We've stayed here a number of times, and while over the years it's been obvious that this facility needs some sprucing up, our most recent stay was very disappointing. First, let me note that the staff was very professional and responsive. That said, our room was filthy. The bathroom had not been properly cleaned in some time...the floor was gray with dirt (I know because I got down on my hands and knees at 11 pm to clean it), and had lots of hair and other debris. The jets in the jetted tub were brown and black with debris and mildew. The caulk around the tub was also dirty and coming apart. The bathmat had residual "dirt" on it. The entire toilet needed major cleaning and had "leftovers" from previous guests. The top of the door on the refrigerator was also gray with handprints. The bottom of the window frames were black with mold and mildew. When I spoke to the front desk about this the next morning, they were concerned and responsive, and when we returned that evening, the room had been cleaned more throughly, but not completely. The management did not charge us for one night of our three night stay, which was appropriate given the circumstances, but we'd much rather have a clean room to begin with and not have had to deal with this problem. We'll probably return here because my husband is Priority Club Platinum level, the hotel is convenient, and this is the first major problem we've ever had here. Hopefully, it will be last problem.
- Official Description (provided by the hotel):
- Located just minutes from the Indianapolis Motor Speedway and O'Reilly Raceway Park, the Quality Inn & Suites is your best choice in Brownsburg. You'll find the things that are most important to you, whether you re here for business or pleasure. The Quality Inn & Suites Indianapolis West-Brownsburg is the ideal destination for the business traveler. Imagine having all the space and tools you need for business, high-speed Internet, spacious work area in your room, and plenty of electrical outlets. If you are here for pleasure you are not only minutes from the racetracks but also outstanding dining and shopping. No matter what brings you to Brownsburg your room is your personal retreat. The keyword is comfort with whirlpool suites and Presidential suites with fireplaces along with all the cable, sports and movie channels you need. Book your reservation today for the Indianapolis 500, Allstate 400 NASCAR race and the Red Bull Moto GP motorcycle race. Traveling to downtown Indianapolis? We are located a convenient 15 miles to the west. We are also conveniently located to Maplehust Bakery, Home Goods, Steel Dynamics, Nucor Steel and Guitar Center Distribution Center. The Holiday Inn Express is a favorite for business and leisure visitors to Brownsburg and we want to become your favorite too. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Choice Hotels, Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Quality Inn & Suites Indianapolis West - Brownsburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Indianapolis Brownsburg (i-74w) Hotel Brownsburg
- Holiday Inn Brownsburg
- Holiday Inn Express Brownsburg
- Brownsburg Holiday Inn