We booked a room for 2 nights and arrived on a Friday. On Saturday we had decided to go to the Dunes and put the "Privacy Please" on the outside of our door. We didn't want the staff coming in while we were gone. I had left my purse in the room with the peace of mind that with the sign on our door, nobody would be entering our room. We came back around 3:00 and the sign had been removed and our bed had been made and towels had been added to the bathroom. It unnerved me because they should have respected our privacy and not entered the room. We were back for about 20 minutes and someone on the staff had just let themselves in our room while we were in the room with out knocking or calling out "Housekeeping" or anything. She stated that she was sorry and that she didn't think that anyone was here. When my husband went down to talk to the manager he stated that unless we could tell him who it was then there wasn't any way he could address it. I was very disturbed by the whole situation. We were celebrating our 10th wedding anniversary and wanted to be left alone and we had staff coming into our room twice without permission and with out calling out and nothing was compensated or done about it. It was inappropriate and we had felt violated by it.
- Official Description (provided by the hotel):
- Welcome to the BEST WESTERN Indian Oak! Our two story 61 room hotel is conveniently located off I-80 and I-94 near Lake Michigan, Valparaiso University, and only 5 MINUTES from the Indiana Dunes State Park. Plus Chicago O'Hare International Airport is only 65 miles away, and Chicago Midway International Airport is a brisk 51-mile drive. We offer an amazing location with a gorgeous lake, with lake-view specialty rooms and some of our rooms have fireplaces and whirlpools. Pick up a complimentary newspaper in the lobby before heading to a free full hot breakfast. Afterward, go for a swim in the indoor pool, soak in the hot tub, work up a sweat in the gym. Our hotel features unbeatable amenities including: in-room Wi-Fi, 39" flat screen TVs, mini-fridge, microwaves, and coffee makers in all of our rooms. We have a 24-hour business and fitness center. We also have the Indian Oak Pub where nightcaps are our specialty along with affordable rates. Whether you are the business traveler, traveling for leisure, or with your family, we are just the place for you! We look forward to seeing you soon!" ... more less
- Reservation Options:
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- Also Known As:
- Best Western Indian Oak Hotel Chesterton
- Best Western Chesterton
- Indian Oak Resort Spa
- Best Western Hotel Chesterton