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“Beautiful grounds”

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Hotel Indigo Columbus Downtown
Ranked #2 of 10 Hotels in Columbus
Certificate of Excellence
KITCHENER
Level Contributor
5 reviews
“Beautiful grounds”
Reviewed 13 September 2011

Flowers magnificent. Constantly, a work in progress.
Friendly, very helpful staff.
Everything you could ask for and more.
Great experience.

Room Tip: There isn't a bad room. West side gets sunsets.
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank SANDRA S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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323 reviews from our community

Traveller rating
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77
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Cincinnati
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 September 2011

feels like a Sofitel...rooms are small but very cool...staff was incredibly helpful and nice...clean hardwood floors in rooms. All restaurants and bars were walkable. Columbus In is nice any time of year...especially in the fall

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Midwesttraveler712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Indiana
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 September 2011

Our friends were in town for the weekend, so we recommended Hotel Indigo. A big annual Labor Day Weekend concert was happening in the park across the street, when a storm front blew in and brought a hundred people or more flooding into the hotel lobby. The front desk crew handled it with great aplomb. Kat, in particular, was fantastic. She answered our questions, helped with a few special requests that we and our friends had, and when we commented about the "mad house" of having so many unexpected temporary guests in the lobby, she was exceptionally positive about the situation and complimentary to the community as a whole. My friends and I also watched her wipe up spills, sweep up grass & debris that had been tracked in by the concert goers, etc, and she had a smile on her face the entire time. Anyways, I guess it should come as no surprise given the great reputation that Indigo has in Columbus, but Kat in particular, was very deserving of recognition. Great job, Hotel Indigo, and thanks Kat for your caring service to our friends and an army of other guests! :)

Stayed September 2011, travelled with friends
Helpful?
1 Thank Indy_Jones_500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 September 2011

I was excited to stay at Hotel Indigo based on what I'd seen and read about it online, and I'm happy to say my visit surpassed all my expectations. The staff was wonderfully accommodating and friendly, and my room was spacious and spotlessly clean. I slept like a baby on the Tempurpedic mattress. The modern decor of this hotel is what makes it really stand out, and it's all perfectly in keeping with the overall sophisticated architectural/design vibe of Columbus. Easy walking distance to all the great restaurants and shops on Washington Street and the Peoples Trail and park green space. And how cute is it that Hotel Indigo has a staff dog to greet guests in the lobby? I LOVED this hotel, only wished I could have stayed another night!

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mommyamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 1 September 2011

friendly helpfull staff, thank you melinda for the engaging conversation. I had breakfast every morning and recommend the restaurant located right in the hotel....cheers matt k

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matt-ka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spiceland , Indiana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 August 2011

The hotel gave another guest my prepaid handicapped accessible room just before I arrived. They solved the problem by splitting up our party into two seperate rooms, which meant my children had to stay in a room by themselves in a room at the other end of the hallway. The hotel required that I put $50 down as a damage deposit because i had prepaid for my room, and then refused to turn the room phone on because I had only put cash down and had not given them a chargecard! The staff was totally incompetent! But the hotel itself was pleasant enough.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Amie67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, ihg care at Hotel Indigo Columbus Downtown, responded to this review, 25 August 2011
Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

^bj
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Temple Terrace, Florida
Level Contributor
350 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
Reviewed 13 August 2011

Our son and his wife found this hotel on a day trip to Columbus and wanted to try it. We spent a wonderful weekend seeing the outstanding architecture in Columbus, playing with Miles, the adorable lobby dog, and relaxing in our very chic rooms. Based on the level of style and comfort, I would have anticipated a much higher rate for the room. It really felt like a bargain. The staff were well trained and helpful; the lovely lady at the front desk knew my name by the first morning, something that always makes me feel at home.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank simonthecellar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Columbus Downtown

Property: Hotel Indigo Columbus Downtown
Address: 400 Brown St, Columbus, IN 47201-6707
Phone Number:
Region: United States > Indiana > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Columbus
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Indigo Columbus Downtown 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
You'll know as soon as you walk through the doors of the Hotel Indigo and are greeted by Miles, our doggy ambassador, this boutique hotel defies convention. We feature unique design at every turn, without compromising your comfort. As a 2014 Certificate of Excellence Award winner, the Hotel Indigo in Columbus, Indiana is a sophisticated, full-service hotel in downtown Columbus, IN designed to create a sense of peace and serenity for all guests. Our boutique hotel is ideal for travelers who desire an escape from the ordinary but value the traditional hospitality and services of a standard hotel. Our luxury Columbus, IN accommodations offer quick access to area attractions such as the Columbus Museum of Art and Design, the Mill Race Park and Architectural Tours of Columbus, Indiana. Our luxury hotel is also near prime shopping spots, including the Edinburgh Premium Outlet Mall, the Exit 76 Antique Mall and great boutique shopping on Washington Street. Travelers looking for lodging in Columbus, Indiana can enjoy a relaxing stay at this hotel, located near many corporations including Cummins, Toyota, Irwin Financial, Enkei and Impact Forge. Our boutique hotel in downtown Columbus, IN provides free high-speed, wireless Internet access, IHG Rewards points, a heated, indoor pool and well-appointed rooms with modern decor, making it a true oasis for the business traveler. While lodging at our pet friendly hotel in Columbus,IN, you and your four-legged family are always welcome. Savor a cup of Copper Moon locally sourced coffee or have dinner at Gallery Bar and Bistro. Pamper yourself and inspire your passions at the Hotel Indigo in Columbus, Indiana. ... more   less 
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Also Known As:
Hotel Indigo Columbus

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