I wanted to stay at this hotel a while back this year but due to travel changes I stayed in Indy. I am gald I got to stay here this time. What a hotel and better yet, the front desk staff was amazing! I did not check in until 9 PM. The young lady that checked me in was so nice and helpful. I was recognized several times as a platinum member. My key and forms were ready upon arrival. I was instructed/informed about internet, wake up calls, etc. I was also upgraded. ( We all like when that happens right? ) But the part that struck me as outstanding service was the youn lady that checked me in was bout to go home for the night, she informed me as well as write it down as to what the person's name was that was taking over once she left! WOW! That has never happened in all my stays at any HIE. You may see this as small but I think it is exceptional customer service. I felt very welcomed.
As for the room, what can I say bad about it. As I stated, I tried to find something. OK, if I have ANYthing to remotely complain about it would be that the water pressure or time to fill up the enormous jacuzzi tub was a bit long and the iron in the room did not meet my spoiled expectations. If anyone from the hotel reads this, in no way should you take this as a complaint. If you have read my reviews, I am rather spoiled. No big deal. As for the water, I watched the enormous TV that was in the suite living room area. All is good.
I felt very comfortable in the room. It was very quiet. I felt like I was the only person on the floor. The bed was very comfortable.
Another big plus for me is that this room ( I can not speak for any other rooms as this is my first stay but I believe they all have these ) has all the amenities that a business person requires. Hookups everywhere. Under the TV were all kinds of hookups including USB. There are outlets on both sides of the bed as well as reading lights. You can tell this hotel did their research.
On this trip I did not use the fitness center nor eat breakfast there but I did check them out. It appears to be very nice.
I will definitely stay here again as well as tell my colleagues.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express and Suites Columbus/Edinburgh, Indiana.The hotel is conveniently located off I-65, minutes from downtown Columbus, Indiana, within 45 miles from the Indianapolis International Airport (IND) and in walking distance to major restaurants and the Edinburgh Premium Outlets.The Holiday Inn Express and Suites Columbus Edinburgh is a short drive to Camp Atterbury, Hoosier Horse Park, the quaint village of Nashville and Brown County State Park. Many businesses nearby include Cummins, Columbus Regional Hospital, Hisada, Columbus Container, LHP Software, David R. Webb, George UTZ, Toyota and IUPUC.Perfect for business or leisure travel, the hotel offers spacious guest rooms, free wired and wireless Internet, hot breakfast featuring our signature items, business center, indoor pool, hot tub, fitness center, evening managers reception, guest laundry and elegant meeting space.The Holiday Inn Express and Suites is ideal for your trip to the Columbus Edinburgh areas. While in town visit attractions like the Exit 76 Antique Mall, Miller House, the Columbus Architectural Tour, kidscommons, Otter Creek Golf Course and Timbergate Golf Course. The hotel is 45 minutes South of downtown Indianapolis, Lucas Oil Stadium, Indianapolis Zoo and the Indianapolis Motor Speedway home of the Indy 500!Enjoy our hospitality. Welcome to the Holiday Inn Express and Suites Columbus Edinburgh!Our hotel was designed with today's modern traveler in mind. All rooms feature HD flat screen TVs with connectivity panels and free wired/wireless high-speed Internet. In our lobby guests can work or relax in one of our comfortable media pods, featuring free wired/wireless high-speed Internet, power outlets for cell phone chargers and laptops and a flat screen TV with personal remote control. ... more less
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