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“VERY NICE (I mean VERY nice)”

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Holiday Inn Express & Suites Edinburgh
Ranked #3 of 5 Hotels in Edinburgh
Certificate of Excellence
Topeka, KS
Level 6 Contributor
135 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“VERY NICE (I mean VERY nice)”
Reviewed 12 August 2014

We booked this hotel due to its proximity to the outlet mall and we were not disappointed at all. As fairly frequent leisure travelers, we know something about hotels and we were pleased with this Holiday Inn Express. We were warmly greeted by two darling young hosts and informed of the services available, including an update of our points total. Our room was spacious and had nice, big windows, attractive furnishings, good bath amenities, a refrig., and plenty of electrical outlets. The pool and hot tub were just the right temperature, had plenty of towels, and convenient hours. The breakfast was served in the "great room.," which resembled a restaurant more than a hotel breakfast room, with a wide variety of choices that were constantly being re-stocked. I had a nice conversation with the young male staffer (who had just brought out some freshly-baked cookies) about the Columbus area wherein he proved to be very knowledgeable and also extremely polite. I also had the opportunity to visit with the young female staffer who exclaimed the virtues of the hotel and the manager, and said she absolutely loved working at the hotel. We highly recommend this Holiday Inn Express.

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank SYLVIATOPEKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, Assistant General Manager at Holiday Inn Express & Suites Edinburgh, responded to this review, 18 August 2014
Dear Sylviatopeka,
Thank you for your recent review. We are happy to hear that you were pleased with the amenities that are provided at our Award-Winning hotel. Guest Satisfaction is a top priority among the staff here. We appreciate you letting us know that we did not fall short of providing that during your stay with us. We look forward to seeing you again next time you are in the area.
Best Regards,
Lisa Critney
Assistant General Manager
Holiday Inn Express & Suites Columbus/Edinburgh
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212 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
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  • French first
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  • Any
English first
Orem, Utah
Level 4 Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 August 2014

I stayed here a couple nights a couple months back. I remember the ambiance was very nice and everything seems as if it just opened up that month (who knows maybe it did!). My room and my bathroom were very clean and not a hint of ware.
The only gripe I had was when I checked in they had double booked my room and after about 3-4 minutes of the front deskman sighing over the request that I wanted to keep my original reservation I decided to tell him he could do whatever will work best to ease the issue.
The breakfast was delicious. I will definitely be going back to this hotel for future business trips!

  • Stayed June 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Flong123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager H, General Manager at Holiday Inn Express & Suites Edinburgh, responded to this review, 11 August 2014
Dear Flong123

Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We have been open for a little over 2 ½ years and strive to keep that “like new appearance.” I am sorry to hear that we were not able to honor your original booking request. Please know that this is not the norm as we strive to provide outstanding customer service.
We hope that you will choose to stay with us again while in the area.


Best Regards,
Farrah Carr
General Manager
Holiday Inn Express & Suites Columbus/Edinburgh
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Saint Paul, Minnesota
Level 5 Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 30 July 2014

We were very impressed with this Holiday Inn Express. The rooms are spacious, modern and very comfortable. There were abundant and easily accessible electrical outlets for charging all our devices, as well as lots of great space for our belongings (both on table tops and drawers). These rooms are very well thought out and designed for the modern traveler. My only complaint is that the microwave and fridge were in a low cupboard and it was somewhat tedious and tiring to keep bending over to access them. But really, this is a minimal complaint. Overall, the room was excellent. Service was very good as well - we arrived at 11:00 am and they still allowed us to check in, which was very helpful. We've stayed in many hotel rooms of this class and rating, and this was definitely one of the best. We chose it because of other reviews on Trip Advisor and we were not disappointed!

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank TennisAddict1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, Assistant General Manager at Holiday Inn Express & Suites Edinburgh, responded to this review, 5 August 2014
Dear TennisAddict1, Thank you for your feedback, we love hearing from our guests. We are very pleased that you took notice to the design, layout and extras that the room had to offer. I'm glad that we were able to meet your traveling needs by allowing you to check in a little early. Please come back and see us if you are ever in the area again. Best Regards, Lisa Critney Assistant General Manager Holiday Inn Express & Suites Columbus/Edinburgh
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Indiana
Level 6 Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 July 2014

So pleased we chose this hotel for our mother/daughter shopping trip. Room was super clean with fun little touches like book lights on the bed and a laptop desk on the chair. Staff was amazing, breakfast had many different choices and was well stocked. We really enjoyed the hospitality reception with snacks and drinks. The outdoor firepit was a nice break at night. The pool could be warmer though.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chelleys00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, Assistant General Manager at Holiday Inn Express & Suites Edinburgh, responded to this review, 30 July 2014
Dear Chelleys00, We are happy to hear that you and your daughter enjoyed your trip. Thank you for making us a part of it! It's great to know how much our guests appreciate the amenities we have to offer here. We hope to see you both again soon. Best Regards, Lisa Critney Assistant General Manager Holiday Inn Express & Suites Columbus/Edinburgh
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Murfreesboro, Tennessee
1 review
Reviewed 12 July 2014

We are work road warriors and platinum members. Stayed on a recent motorcycle trip with friends. This was the nicest, cleanest and most friendly staff that we have come across in years. We were actually supposed to stay at different location the second night but made the decision to stay another evening because of the exceptional service. Thanks for a great stay and we will definitely be back!!

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Sherri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, Assistant General Manager at Holiday Inn Express & Suites Edinburgh, responded to this review, 14 July 2014
Dear Sherri H, Thank you for your recent review of our hotel. We are pleased to hear that you and your friends had such an enjoyable stay with us. We love getting feedback from our guests. Our team looks forward to welcoming you all back next time you are in the area. Best Regards, Lisa Critney Assistant General Manager Holiday Inn Express & Suites Columbus/Edinburgh
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Marne, Michigan
Level 5 Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 July 2014

Recently stayed here while traveling. Very nice! New hotel with HI Express's new decor and interiors. Very modern and very comfortable. Will return again when traveling this route. The staff did a great job, bed was very comfortable and the breakfast was very good with a nice variety.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wagonmaster62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, Assistant General Manager at Holiday Inn Express & Suites Edinburgh, responded to this review, 8 July 2014
Dear Wagonmaster62, Thank you for your recent review of our Award-Winning hotel. We are very pleased to hear that you had a comfortable and relaxing stay with us. We look forward to welcoming you back next time you are in the area. Best Regards, Lisa Critney Assistant General Manager Holiday Inn Express & Suites Columbus/Edinburgh
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Alford, United Kingdom
Level 1 Contributor
4 reviews
Reviewed 26 June 2014

Just stayed here for 5 nights with work on a business trip visiting a customer. Hotel is modern, clean and tidy. Staff also very helpful and friendly.

Rooms are to a high standard, and included a fridge and a microwave. Room was made up daily to a high standard. The room was very spacious, with air con included. One downside might be that you could not open a window to gain "fresh air".

Pool and gym are clean but gym is a slight bit on the small side. There were even complimentary drinks and snacks daily on the weekdays which were most welcome. Plenty of places to eat and drink in the surrounding area, and the shopping mall has some great offers on.
Will use this hotel again when next in the area. Thanks

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank denz1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, Assistant General Manager at Holiday Inn Express & Suites Edinburgh, responded to this review, 30 June 2014
Dear Denz1968, Thank you for your kind review of our Award-Winning Hotel. We are very pleased to hear that you enjoyed your stay here with us. We look forward to welcoming you back next time you are traveling to the area. Best Regards, Lisa Critney Assistant General Manager Holiday Inn Express & Suites Columbus/Edinburgh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Edinburgh

Property: Holiday Inn Express & Suites Edinburgh
Address: 12225 N Executive Dr, Edinburgh, IN 46124-9071
Phone Number:
Region: United States > Indiana > Edinburgh
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites Edinburgh 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express and Suites Columbus/Edinburgh, Indiana.The hotel is conveniently located off I-65, minutes from downtown Columbus, Indiana, within 45 miles from the Indianapolis International Airport (IND) and in walking distance to major restaurants and the Edinburgh Premium Outlets.The Holiday Inn Express and Suites Columbus Edinburgh is a short drive to Camp Atterbury, Hoosier Horse Park, the quaint village of Nashville and Brown County State Park. Many businesses nearby include Cummins, Columbus Regional Hospital, Hisada, Columbus Container, LHP Software, David R. Webb, George UTZ, Toyota and IUPUC.Perfect for business or leisure travel, the hotel offers spacious guest rooms, free wired and wireless Internet, hot breakfast featuring our signature items, business center, indoor pool, hot tub, fitness center, evening managers reception, guest laundry and elegant meeting space.The Holiday Inn Express and Suites is ideal for your trip to the Columbus Edinburgh areas. While in town visit attractions like the Exit 76 Antique Mall, Miller House, the Columbus Architectural Tour, kidscommons, Otter Creek Golf Course and Timbergate Golf Course. The hotel is 45 minutes South of downtown Indianapolis, Lucas Oil Stadium, Indianapolis Zoo and the Indianapolis Motor Speedway home of the Indy 500!Enjoy our hospitality. Welcome to the Holiday Inn Express and Suites Columbus Edinburgh!Our hotel was designed with today's modern traveler in mind. All rooms feature HD flat screen TVs with connectivity panels and free wired/wireless high-speed Internet. In our lobby guests can work or relax in one of our comfortable media pods, featuring free wired/wireless high-speed Internet, power outlets for cell phone chargers and laptops and a flat screen TV with personal remote control. ... more   less 
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