The staff is unfriendly and unwelcoming once payment is secured. The laundry facilities are not operational and haven't been repaired for quite some time. The pool is closed and has not been repaired for over a year. The outside door to access the rooms is broken. The entire hotel has not been maintained (e.g. major stains on the carpeting, dirty walls, burned out lights, etc.). There are signs warning you to not park on the side of the building due to vandalism. When I called the front desk to inquire about the laudry facilities the response I received was "Well, what do you expect me to do about it? I can't fix a broken machine and it's been broken for a long time." It took us really throwing a fit for the staff to allow us to check out (after only having been in the room for 30 minutes). We went to a different hotel.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, HotelQuickly and Cancelon so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Inn Elkhart
- Elkhart Quality Inn