We normally stay at the hotel behind this hotel the Hilton Garden Inn, but it was booked. I checked in and found that the room had a musty order, I found my first floor window unlocked and partially open, good thing i checked it. I reported the smell to the front desk but other than noting my complaint they did nothing. They did write me a nice letter apologizing and advising me that they were trying to determine the smell problem. My co worker room was on the second floor and he also reported that it smelled. Breakfast was sub par. Also TV was intermittent. The staff was friendly enough and very embarrassed by the situation, I hear that the people that own the Hilton are buying this hotel so maybe changes are coming.
The next morning we moved to the Hilton Hampton Inn up the street. Now this was an exceptionally clean hotel, had cookies on checkin, a decent breakfast. got our Hilton Honors points, and was the same price as the Comfort soo now we will stay at one of these two Hiltons net time.
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- Also Known As:
- Comfort Hotel Elkhart
- Comfort Suites Elkhart
- Elkhart Comfort Suites