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“Great location” 5 of 5 bubbles
Review of Hilton Garden Inn Elkhart

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Hilton Garden Inn Elkhart
Ranked #2 of 22 Hotels in Elkhart
Certificate of Excellence
Center Valley, Pennsylvania
1 review
“Great location”
5 of 5 bubbles Reviewed 25 April 2014

This is a great place to stay for pleasure or business. Every member of the staff we encountered in our 5 night stay were very friendly and willing to help in any way. The room was clean, lobby very neat and restaurant staff very helpful. We will be back for sure.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bruce E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review, 8 March 2016
Dear Guest,

I am sorry that old management of this hotel did not respond to your review. Please know that I started at this property in late 2014 and if I can be of any service to you, please do not hesitate to reach out to me directly.

Warm Regards,
Chris Newsome
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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380 reviews from our community

Traveller rating
    209
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    47
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    12
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
South Riding, Virginia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 April 2014 via mobile

We spent one night here en route to WI and had a great experience. The girl at the front desk was super friendly, courteous and helpful. The room was quiet and clean. The beds were comfortable. We didn't use the amenities but will do so next time. We are planning to pass through in July and will definitely stay here again!

Stayed April 2014, travelled with family
Helpful?
Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review, 8 March 2016
Dear Guest,

I am sorry that old management of this hotel did not respond to your review. Please know that I started at this property in late 2014 and if I can be of any service to you, please do not hesitate to reach out to me directly.

Warm Regards,
Chris Newsome
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elkart, IN, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 14 April 2014

Extremely nice hotel for the price. Service was excellent. Location was easy to get to. The pool and hot tub were very nice and the whole hotel was extremely clean and easy on the eyes. The price was very reasonable also.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mitchell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review, 8 March 2016
Dear Guest,

I am sorry that old management of this hotel did not respond to your review. Please know that I started at this property in late 2014 and if I can be of any service to you, please do not hesitate to reach out to me directly.

Warm Regards,
Chris Newsome
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lafayette,IN, United States
1 review
5 of 5 bubbles Reviewed 31 March 2014

I came to town for a funeral and needed a room quickly.They where great.The room was clean ,all the things worked and I got a good nights sleep .The receptionist was very friendly and send my booking confirmation promptly

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Elzbieta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ck1928, General Manager at Hilton Garden Inn Elkhart, responded to this review, 2 April 2014
I would like to thank you for taking time to comment on your recent experience with the Hilton Garden Inn Elkhart IN. I am glad to see that the hotel and staff took care of your needs while you were in town. I am sorry it was under such sad circumstances. We take pride in our guest service, and I am glad that you found your stay enjoyable.
Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Des Moines, Iowa
Level Contributor
182 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 bubbles Reviewed 27 March 2014

We were on a long drive back to the East Coast and stopped in Elkhart for the night. Was an unplanned stop (we got tired), and there were about 6 hotels within a mile of the Interstate. Primarily just for traffic flow reasons we stopped at this hotel. The road in to the hotel was rough and rather poorly marked as it looks like more development is being planned on land in front of the hotel. They had a room and we took it. It was very nice. Clean, everything in excellent shape/repair, quiet, good bed, nice bathroom, large enough LCD TV with full array of channels, little fridge, and ice machine nearby. Common areas were also clean and in good shape. The couple staffers we encountered were very prompt and courteous. One can buy soda's and stuff in the lobby. Price was a little under $100 bucks. What more can you ask for in a roadside hotel/motel? We'll remember the place and gladly return if passing through Elkhart around sleep time.

Room Tip: We typically ask for a quiet room and mention we like high floors. If asked nicely, front desk staf...
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NewStart78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy K, General Manager at Hilton Garden Inn Elkhart, responded to this review, 28 March 2014
I would like to personally thank you for your comments on Trip Advisor! I am glad that you enjoyed your stay with us, as we strive to be the best in the Elkhart area. Staff Friendliness and Cleanliness is what we are all about. We look forward to you visiting us again should your travels bring you back to the Elkhart area, or another Hilton hotel during your travels.
Have a great weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, United States
1 review
5 of 5 bubbles Reviewed 26 March 2014

Most of us business travelers want clean hotel rooms with all aspects functioning. This hotel met every requirement and also provided very good food and staff support. asdf,asj fjsalfj lsajflk jsaldfj l;sadjdfl; jsal;dfj l;asjd f;lkjksa

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Glenn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy K, General Manager at Hilton Garden Inn Elkhart, responded to this review, 28 March 2014
Thank you for taking time to post your personal comments on the Trip Advisor site! We value all of our guests, and I am happy to hear that you had a enjoyable experience. We hope that you will chose to stay with us again soon in the future.
You can count on us!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 17 March 2014

This hotel appears to be under poor management and it's over all appearance looks run down and noticeable as soon as you enter the front lobby. Staff at the front desk was not present and we had to wait for 10 minutes for someone to appear for us to check in. And when she did appear she was NOT friendly nor did she greet us properly. Mattresses were not up to the normal Hilton quality.

  • Stayed March 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank nconmymind317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy K, General Manager at Hilton Garden Inn Elkhart, responded to this review, 19 March 2014
I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fall short of that.
I will look into each issue that you have noted, in an attempt to correct and improve our hotel I may request some additional feedback from you, and contact you directly.
It is our goal to make every guest happy with their stay, and we offer the satisfaction promise, that we offer, as our goal to make you happy. I did not see where you may have mentioned this to any of the staff during your stay. We always want to make you happy before you leave. Feel free to reach out to me at the hotel if you have anything you wanted to discuss. (574)970-4444
Have a great day
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Elkhart

Property: Hilton Garden Inn Elkhart
Address: 3401 Plaza Court, Elkhart, IN 46514
Phone Number:
Region: United States > Indiana > Elkhart
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Elkhart
#3 Family Hotel in Elkhart
#4 Romantic Hotel in Elkhart
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Elkhart 3*
Number of rooms: 85
Official Description (provided by the hotel):
This modern hotel is a 2-minute drive from Interstate 80 and a 5-mile drive from Downtown Elkhart. The traditional rooms have flat-screen TVs with premium cable channels, microwaves, minifridges and WiFi, as well as custom-designed beds. Upgraded rooms include whirlpool tubs. There's a 24/7 convenience store, in addition to the cooked-to-order breakfast (fee) and on-site bar/restaurant serving American cuisine. There's also an indoor pool with a hot tub and a fitness center, as well as a ballroom for up to 70 guests, a business center and free parking. ... more   less 
Reservation Options:
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Also Known As:
Hilton Elkhart
Elkhart Hilton

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